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Lake Ford - Service Center

Milwaukee, WI

4.3
2,049 Reviews

2,049 Reviews of Lake Ford - Service Center

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November 15, 2020

Always an easy, fast and pleasant experience! A clean and spacious waiting room is enjoyable to utilize while they take great care of your car. More

by adonisblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 14, 2020

Lake Ford has excellent people that give great service at a good value. We keep going back since 2014. Everyone is always friendly and cares about our experience! More

by Jim14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heindl Excellent, Craig Prochaska
Nov 19, 2020 -

Lake Ford responded

Thanks for the great star-rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! We hope to be of service to you again! Take care!

November 10, 2020

I Took car in for recall. Very friendly and speedy service I was in and out in under one hour happy with the service thank you More

by JOYCENOONAN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

We're pleased to hear everything was completed to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

November 10, 2020

Very friendly and comfortable environment. Pricing is fair compared to other places. Only annoying thing is you need 25 words in order to submit this review!! More

by ALLIE4276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
November 07, 2020

Mr. Caleb was friendly, honest and professional, l was satisfied by his work I will recommend the lake ford dealer for every one thank you. More

by Sida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
November 07, 2020

I had to take my car in for a recall issue. They scheduled me right away and once there, the service rep was very efficient and friendly More

by Shoegrl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 05, 2020

i went for oil chg. after chg. i checked oil it was dirty looking this was the second time this happened maybe drain oil longer More

by eboivin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Repinski
Dec 11, 2020 -

Lake Ford responded

Thank you for bringing this situation to our attention so we can do better.

November 04, 2020

Hands down the fastest I’ve ever purchased a vehicle. Great service nice people and amazing fleet to choose from. Ask for my man Joe More

by herniglejoseph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Sardina
Nov 19, 2020 -

Lake Ford responded

Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

October 30, 2020

He seemed like he was annoyed with me and didn’t want to answer my questions. I got my car at this dealership less then a year ago and know it’s in warranty so of course I have questions about all of the ch More

by DESIREETEUFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Caleb Repinski
October 17, 2020

Lake Ford got me in and out fast. Scheduling was easy, and they got me in at the time I needed. Working with Caleb was great. More

by arnold529
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
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