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Lake Ford - Service Center

Milwaukee, WI

4.3
2,048 Reviews

2,048 Reviews of Lake Ford - Service Center

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October 09, 2020

I don’t want to put anything here so I am just typing a sentence until I am done. Please take this out of the review More

by Sbuechs711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
October 08, 2020

Service was good and quick! I felt uncomfortable though because a number of the employees did not have masks covering their faces. They had them under their chins or none at all. This was in the service de More

by cathhoelter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t recall the names
October 07, 2020

Great service as always at lake ford—also Craig Prochaska. in service dept is very nice/polite excellent customer service— always have been extremely satisfied More

by s_medrow1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Oct 08, 2020 -

Lake Ford responded

Hello, thank you for leaving such a great review and a high star rating. Thanks again for your business! Take care!

October 02, 2020

I did not buy my two Ford vehicles from Lake Ford, but have been utilizing their service department and finding it better than the dealers i bought my vehicles from. I will definitely continue to use them More

by Higgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Oct 08, 2020 -

Lake Ford responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

September 29, 2020

My experience was very good. Caleb was very helpful and they checked out my window as I had asked, which I was grateful for. thank you. More

by sherryo_7157
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
September 29, 2020

Craig Prochaska is always great. Excellent customer service. I was very disappointed by the sales staff walking through the customer waiting area, since many of them were not wearing masks. More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
September 26, 2020

Great service!!! Great service every time I visit. I never have to wait long for things to be completed and they always go over what may be needed on my car. More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
September 25, 2020

Scheduling was a breeze. And they got me in and out fast. I will be back for my next service visit in another 5 thousand miles. More

by arnold529
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
September 18, 2020

Great job !!! Service was excellent and all workers and customers had masks for safety. Wait area very clean and safe. Keep up the good work. More

by turfcat53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Sep 24, 2020 -

Lake Ford responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 18, 2020

Very accommodating and courteous staff in service and sales. I have purchased new vehicles 3 times from Lake Ford and have not been disappointed. I will continue to use Lake Ford in the future. More

by slimryno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya, Craig Prochaska, Caleb Repinski
Sep 24, 2020 -

Lake Ford responded

Hello, we are so happy to read such a great review about Lake Ford, Inc.! If there is anything else we can do to assist you, please let us know! Take care!

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