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Lake Ford - Service Center

Milwaukee, WI

4.3
2,087 Reviews

2,087 Reviews of Lake Ford - Service Center

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January 04, 2021

Excellent dealership. Knowledgeable, helpful, respectful. I came in with a flat tire. The service department assisted me and I had a new tire in no time. I spoke to my auto dealer Nick ad decided on my next More

by krlessila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Sigel, Craig Prochaska, Caleb Repinski
Jan 07, 2021 -

Lake Ford responded

Your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 04, 2021

Jessie was very attentive to our needs and certainly very pleasant! My only comment is does this questionnaire/survey really need to be a 25 word minimum? More

by jtb1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2021

Everyone is very friendly and takes good care of everything on my car. I know I can get answers to my questions. I come here because it is close to my home, too. More

by PatW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Jan 04, 2021 -

Lake Ford responded

We are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

December 26, 2020

Lake Ford always gives me great service takes good care of my cars whether Ford or Chevy and the prices were always very good. Thanks More

by Jonesmx1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
December 25, 2020

Always a great team at Lake. (Having a minimum number Always a great team at Lake. (Having a minimum number of words is not customer centric.) The the the the the the the the the!!! More

by Jhoeft10@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
December 25, 2020

Very efficient the oil change and tire rotation took less than hour was done at least 15 minutes early and the service was great at the counter and very fast very helpful texted me to tell me they were worki More

by fbsbrb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie, Craig Prochaska
December 23, 2020

Caleb was very friendly, helpful and informative. Dealt with Caleb before when I had an emergency, he got my truck fixed in a timely manner. Always a pleasure working with him. More

by Johnsauer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Dec 27, 2020 -

Lake Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

December 22, 2020

Called for a oil change later that day. No problem. Everyone was really nice and the wait was no big deal. In and out easy peasy. More

by billmurphy4720
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Dec 27, 2020 -

Lake Ford responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

December 14, 2020

Excellent Service. I needed to drop my car off early, of course no issues with that. The vehicle was ready at the time I was told it would be ready, More

by Fonzie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
December 11, 2020

Technician was knowledgeable and helpful.Service Technician was knowledgeable and helpful. Service performed was complete and quick. Dealership service area was very clean as well as the waiting ar More

by GOLFDOCTOR18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Van Beck, Caleb Repinski, Jamie Enders
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