2,048 Reviews of Lake Ford - Service Center
Service was good and quick! I felt uncomfortable though because a number of the employees did not have masks covering their faces. They had them under their chins or none at all. This was in the service de because a number of the employees did not have masks covering their faces. They had them under their chins or none at all. This was in the service desk area. When I asked about this I was told that their human resources department told them they did not have to have masks on if they were 6 feet apart. I believe that is contrary to state law in Wisconsin. Additionally, if a customer mentions this and is obviously uncomfortable you would think that they would put their masks on. More
Great service as always at lake ford—also Craig Prochaska. in service dept is very nice/polite excellent customer service— always have been extremely satisfied Prochaska. in service dept is very nice/polite excellent customer service— always have been extremely satisfied More
I did not buy my two Ford vehicles from Lake Ford, but have been utilizing their service department and finding it better than the dealers i bought my vehicles from. I will definitely continue to use them have been utilizing their service department and finding it better than the dealers i bought my vehicles from. I will definitely continue to use them in the future as they know how to run a service department. More
Craig Prochaska is always great. Excellent customer service. I was very disappointed by the sales staff walking through the customer waiting area, since many of them were not wearing masks. service. I was very disappointed by the sales staff walking through the customer waiting area, since many of them were not wearing masks. More
Great service!!! Great service every time I visit. I never have to wait long for things to be completed and they always go over what may be needed on my car. never have to wait long for things to be completed and they always go over what may be needed on my car. More
Very accommodating and courteous staff in service and sales. I have purchased new vehicles 3 times from Lake Ford and have not been disappointed. I will continue to use Lake Ford in the future. sales. I have purchased new vehicles 3 times from Lake Ford and have not been disappointed. I will continue to use Lake Ford in the future. More