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Lake Ford - Service Center

Milwaukee, WI

4.3
2,087 Reviews

2,087 Reviews of Lake Ford - Service Center

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November 28, 2020

The service seemed to take a lot longer than it should have, but at least the job was done. The only other thing is that I don't know why the guy that parked the car afterwards had to engage the parking More

by LARRY64CHESTER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 26, 2020

Had a new set of tires put on. Everything went smoothly as usual. My experience with the service department has always been good. Five stars More

by jhley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Nov 30, 2020 -

Lake Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 24, 2020

The service was great. The work performed looked very professional. I would.recommend Lake Ford to anyone looking to buy a vehicle. Thank you for your help. More

by eichner6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2020 -

Lake Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Lake Ford, Inc.. At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 24, 2020

Very courteous and helpful took kind of long and I didn’t get a update on my car until day it was done so left me wondering but otherwise my cars been ok since More

by Stevesisson123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Nov 29, 2020 -

Lake Ford responded

Thank you for your kind words and congratulations on your new vehicle! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 23, 2020

Well I waited over two months had to call them to see what was going on and a return phone call would’ve been nice when it was finished but other than that it was alright. The paint job looks a little bi More

by mgolata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
November 17, 2020

Wonderful job, great service, and a wonderful place to wait while your vehicle is being taken care of. Would definitely recommend to anybody who is looking for a place to get their vehicle serviced. More

by t.thomas814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

Thank you for taking the time out of your day to tell us about your experience. If there is anything else we can do to assist you, please let us know! Take care! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit!

November 16, 2020

As usual called Craig in service dept for a nail in my sons tire. Was told to drop tire off and it would be taken care of. Couple hours later was called that tire was done. Great quick and dependable serv More

by Meatcutter2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
November 16, 2020

Very pleased with both Jessica and Caleb did outstanding jobs... no problems, and did help me out using my ford pass account and got me a free oil change. More

by larryzal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

Thank you for taking the time out of your day to tell us about your experience. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 15, 2020

Always an easy, fast and pleasant experience! A clean and spacious waiting room is enjoyable to utilize while they take great care of your car. More

by adonisblue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
Nov 19, 2020 -

Lake Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Lake Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

November 14, 2020

Lake Ford has excellent people that give great service at a good value. We keep going back since 2014. Everyone is always friendly and cares about our experience! More

by Jim14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Heindl Excellent, Craig Prochaska
Nov 19, 2020 -

Lake Ford responded

Thanks for the great star-rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! We hope to be of service to you again! Take care!

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