Lake Ford - Service Center

Lake ford staff coordinated service and body work on same visit. All work done as expected and communication was excellent! Loaner car was ready to go upon arrival! Great experience! visit. All work done as expected and communication was excellent! Loaner car was ready to go upon arrival! Great experience! More

Caleb is a very nice person and he has very nice customer service skills. He was able to lead me in the right direction for what I was in there for. Thank you customer service skills. He was able to lead me in the right direction for what I was in there for. Thank you More

Excellent guidance from Santiago in sales and Caleb in service. Your picture is to small and I don’t recall the name of the person in finance that worked with me but he also was excellent. Your pictures service. Your picture is to small and I don’t recall the name of the person in finance that worked with me but he also was excellent. Your pictures are too small but I think it was either Eric or Ryan More

Very courteous. Good communication. Explained what was happening with the car and the service in great detail. Nicest and cleanest showroom and waiting room I have ever seen at a dealership. happening with the car and the service in great detail. Nicest and cleanest showroom and waiting room I have ever seen at a dealership. More

This place is beautiful They people are extremely friendly everyone there goes above and beyond to make you feel like family. From Management down you will feel welcome friendly everyone there goes above and beyond to make you feel like family. From Management down you will feel welcome More

It was an excellent experience and safe one as well I was able to wait and be attended when needed once I got there I was able to get a diagnosis on my mustang fast and be able to resolve the issue and now i able to wait and be attended when needed once I got there I was able to get a diagnosis on my mustang fast and be able to resolve the issue and now it’s running near to perfect and finally was able to get a future warning on any other issue to be aware of. Very good More

The level of service was excellent. I had no difficulties using their website to make my appointment. The staff was very knowledgeable and courteous. I am very satisfied with the service provided. using their website to make my appointment. The staff was very knowledgeable and courteous. I am very satisfied with the service provided. More

went in for oil change Everyone is pleasant and friendly. My car was washed and ready in a timely fashion. Love coming to Lake. I brought the car in for an oil chan Everyone is pleasant and friendly. My car was washed and ready in a timely fashion. Love coming to Lake. I brought the car in for an oil change. Everyone is friendly and offers to help when I come in. They tell me what service the car is due for and ask my permission to do it. When finished, my car is washed and ready in a timely manner. It's great to come in to Lake for service. More

Serviced my Car Caleb in the service department did an excellent job in handeling my car issues. Lake Ford is very fortunate to have Caleb as an employee. Caleb in the service department did an excellent job in handeling my car issues. Lake Ford is very fortunate to have Caleb as an employee. More