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Lake Ford - Service Center

Milwaukee, WI

4.3
2,048 Reviews

2,048 Reviews of Lake Ford - Service Center

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June 19, 2020

I get great service a late forward even though that was a Chevy I bought them and not afford they do great work there thanks More

by Jesse jones
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
June 17, 2020

Dropped my truck off for an oil change and tire rotation, and received a text 45 minutes later that it was ready for pick up! They even ran it though the wash for me. 10/10. More

by markellis94
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
June 17, 2020

Had an oil change, tire rotation and inspection. They did another great job, as usual. See you soon for my next service visit. Keep up the good work! More

by rapidrudy
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski
Jun 25, 2020 -

Lake Ford responded

Hello, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. We hope to see you again soon!

June 15, 2020

Confedence Confedent that my keeping up with maintenance at my Ford Dealer will never leave me stranded anywhere. Been coming in for all check ups after purcha More

by DIANNEBETKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Santiago Anaya
Jun 17, 2020 -

Lake Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

June 15, 2020

Caleb was able to get me scheduled within 48 hours and I got my vehicle back in two days. Awesome to work with, we will be back More

by Ken W
Recommend Dealer
Yes
Employees Worked With
John Steele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
June 15, 2020

Great customer service, very accommodating! I made an appointment at 7am not realizing it wouldn’t be done right away, and the team was able to accommodate my situation so I could get to work on time. Ve More

by LAURA
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
Jun 17, 2020 -

Lake Ford responded

Laura, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

June 15, 2020

I had a very bad experience at Lake Ford. Employees are disrespectful, unethical. Unprofessional and dishonest. I have moved on to another ford dealership that much better. More

by VANCAITOGEORGE
Recommend Dealer
No
Employees Worked With
Craig Prochaska
Jul 02, 2020 -

Lake Ford responded

Hello, at our dealership we pride ourselves in straight forward, no nonsense, and transparent dealings with our clients. We are interested in learning more about what exactly caused you to feel this way. We would like the chance to talk to you further so please do call us at (414) 281-6100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

June 13, 2020

The service is always thorough and timely. The staff are polite and the location is clean. I appreciate the clear communication from when I schedule my appointment until my car is ready. I always choose to More

by akramer328
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
June 12, 2020

Very fast and courteous. Easy to set up repair. Good communications. Will definitely use Lake Ford for any future repairs or service that I may need More

by Dan
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2020

Couldn’t be happier with their service. The staff is wonderful. We were kept informed on the progress of our repairs daily through texts and call and this was greatly appreciated. More

by John
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
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