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Lake Ford - Service Center

Milwaukee, WI

4.3
2,042 Reviews

2,042 Reviews of Lake Ford - Service Center

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February 28, 2020

Very happy with experience. I was able to set up an appointment that worked well with my schedule and they fixed the repair in a timely fashion. Also washed my truck which is a big plus. Thank you. More

by kamllyt96
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caleb Repinski
Feb 28, 2020 -

Lake Ford responded

Thank you for the spectacular review! Kamllyt96, we appreciate your business and your time sharing your feedback with us.

February 22, 2020

My vehicle needs were met and satisfactory. I would recommend for anyone to get their Ford serviced there. Thank you very much. Will be seeing you for all my vehicle needs. More

by RAFAELCOLLAZO377
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
February 22, 2020

No Bueno!!! Terrible service not coming back . When for olí change and tire rotation they don’t rotate the tires I want the tires rotate!!! More

by JCRUZ19
Recommend Dealer
No
Employees Worked With
Caleb Repinski
Mar 10, 2020 -

Lake Ford responded

Please contact me about your service visit 414-817-3125. Thanks Jessie Schumacher

February 22, 2020

Great service! Quick, efficient and all at a fair price. Service work is always like this and I’ll be back for all my service needs More

by jasonmroman
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
Mar 05, 2020 -

Lake Ford responded

Hello, thank you so much for letting us know how we did. We're happy to hear that you had a great service experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

February 21, 2020

service I had a appointment was taken on time and everything was done to my satifaction. It is all wise the same when I come in. More

by OX1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 05, 2020 -

Lake Ford responded

We're glad to hear that everything was completed quickly and to your satisfaction. We hope you continue to choose Lake Ford, Inc. for all your vehicle needs! Take care!

February 21, 2020

Very happy with the service and would recommend Lake Ford.The service writer was very knowledgeable.The waiting area at Lake Ford was very clean and comfortable More

by Geoblair169
Recommend Dealer
Yes
Employees Worked With
Chad Sandman
Mar 05, 2020 -

Lake Ford responded

We set high expectations for ourselves so it's gratifying to see you had a positive service experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

February 21, 2020

Oil change When I purchased my vehicle I was given the dollar oil change. Since the name change I was told that this program has been dropped. That is very unf More

by DWH1058
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
February 20, 2020

I found it very convenient to schedule my oil change appointment online. I was greeted with a smile when I brought it in for service and my car was finished quickly. It was noted that a panel was slight More

by Kerry
Recommend Dealer
Yes
Employees Worked With
Chad Sandman, Brad Ory
February 19, 2020

Very friendly staff and comfortable and spacious waiting area with free drinks and good WiFi. I got in and out in one hour and it was convenient making appointment online. More

by Charley W
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska
February 19, 2020

I drove My car for transmission recall they called me the car not driveable , what happen or what cause the issue no answer . I end up towing the car . More

by ramseymotors
Recommend Dealer
No
Employees Worked With
Jessie Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Sandman
Mar 06, 2020 -

Lake Ford responded

Hi, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Lake Ford, Inc.. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (414) 281-6100 and we will do our best to make this better. We hope to hear from you soon.

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