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2,053 Reviews of Lake Ford - Service Center
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January 20, 2020
I took my truck for an oil change, a tire rotation and a recall from factory. After waiting for an hour and a half (Estimated time) my name was called to pick up my truck only to find out they did not compl recall from factory. After waiting for an hour and a half (Estimated time) my name was called to pick up my truck only to find out they did not complete the tire rotation which was one of the main reasons for coming into the dealership. I am very disappointed about how this dealership operates and the customer service. More
by JCRUZ19
Verified CustomerEmployees Worked With
Craig Prochaska, Caleb Repinski
January 18, 2020
Called ahead, made appointment with ease. In for recalled part replacement. Was done within an hour. Everyone was extremely helpful and got me in/ out during work hours with ease. Great job to all! part replacement. Was done within an hour. Everyone was extremely helpful and got me in/ out during work hours with ease. Great job to all! More
by Natalie
Employees Worked With
Caleb Repinski
January 17, 2020
oil change and rattle service was quick actually took me in early the technician actually had me take him for a ride to try and figure out where a rattling noise was coming service was quick actually took me in early the technician actually had me take him for a ride to try and figure out where a rattling noise was coming from and he fixed the problem the first time very satisfied not to mention they have a great waiting area with free phone charging stations and free coffee an water More
by fbsbrb
Employees Worked With
Chad Sandman, Caleb Repinski
January 17, 2020
Great experience Had some issues to get fixed and Caleb was exceedingly helpful and attentive in getting everything resolved. All around good to work with and helped Had some issues to get fixed and Caleb was exceedingly helpful and attentive in getting everything resolved. All around good to work with and helped manage the process to get it fixed. More
by Hans
Employees Worked With
Caleb Repinski
January 15, 2020
I had the works done on my car. Beautiful waiting area with drinks and friendly service department! I’d definitely recommend Lake Ford job well done on my Focus! with drinks and friendly service department! I’d definitely recommend Lake Ford job well done on my Focus! More
by Liz
January 14, 2020
I had a leaky left rear tire. The problem was diagnosed (small nail) and repaired. I have always been given the very best prompt service at Lake Ford. Recommend them to anyone. (small nail) and repaired. I have always been given the very best prompt service at Lake Ford. Recommend them to anyone. More
by Catguy
Employees Worked With
Chad Sandman
January 13, 2020
Excellent problem solved! Water pump was and then wasn’t working . Repaired and as there is 97,000 mile the finance dept is looking into extending the warranty. working . Repaired and as there is 97,000 mile the finance dept is looking into extending the warranty. More
by HANDLES0
January 13, 2020
I've been a long term customer spanning 26 years. Outstanding sales, service & parts. Never a qualm, never a question, safety first with viable solutions from the experts! Always a pleasure to work w Outstanding sales, service & parts. Never a qualm, never a question, safety first with viable solutions from the experts! Always a pleasure to work with. More
by dlmulder48
Employees Worked With
Other Employees :
Eric Van Beck, Chad Sandman, Craig Prochaska, Ebby Bobadilla, Caleb Repinski
January 13, 2020
They were very fast and got me in and out with an oil change and recall during my lunch break after I let them know I only had a certain amount of time. change and recall during my lunch break after I let them know I only had a certain amount of time. More
by DINA.TODOROVIC91
Employees Worked With
Caleb Repinski
