Lake Ford - Service Center

It was OK Found it to be just an average service center as far as an oil change goes. I did feel it took longer than it should have seeing I made an appointmen Found it to be just an average service center as far as an oil change goes. I did feel it took longer than it should have seeing I made an appointment and didn't just show up. More

Service Good customer service I feel that my check vehicle price should be returned since they couldn’t narrow down problem completely and I did and now its g Good customer service I feel that my check vehicle price should be returned since they couldn’t narrow down problem completely and I did and now its getting repaired at your shop More

Awesome Service was fast. I got right in when called for an appointment and every one was very nice and the cost was acceptable. Thank you.... Service was fast. I got right in when called for an appointment and every one was very nice and the cost was acceptable. Thank you.... More

Explorer Service My vehicle was dropped off on a Wednesday, the part was overnighted on Thursday and I picked up my vehicle on Friday. They diagnosed the issue within My vehicle was dropped off on a Wednesday, the part was overnighted on Thursday and I picked up my vehicle on Friday. They diagnosed the issue within a day and had the vehicle ready in a very timely manner. More

These people are great!!! This is your go to location for all your needs. From Dan Baumann in Sales to Caleb in Service you just can’t go wrong Awesome people fast service This is your go to location for all your needs. From Dan Baumann in Sales to Caleb in Service you just can’t go wrong Awesome people fast service They treat you like family More

Service experience The body work done on my car looks great. I was disappointed that it took longer to get the car back. than the estimated time of two weeks. What was The body work done on my car looks great. I was disappointed that it took longer to get the car back. than the estimated time of two weeks. What was more disappointing was that it was given back to me with an obvious wheel noise that indicated a wheel bearing problem. This was recognized immediately by my brother who took it for a test drive at my request. He drove it the same day I got the car back. That necessitated bringing the car back the next day for repair and further delay. It is for this reason I could only give a three star rating. More

Car wouldn't start Packed and ready to pick up my friends for our annual girls weekend and my car wouldn’t start. Called Lake Ford service department and was given a num Packed and ready to pick up my friends for our annual girls weekend and my car wouldn’t start. Called Lake Ford service department and was given a number to call to have it towed. I was very frustrated with the automated towing number as I was not at the location my car was and couldn’t get a representative on the line. I called Eric VanBeck who sold me the car and he graciously took over from there. Of course my car started when it got to the dealer. Kept the car for a few days to further diagnose and found it to be the battery. My car has been running fine ever since. More

Great PLEASANT PLACE.They informed me about the car.Offered me a ride home.Good place to bring your auto for service.I will come again. PLEASANT PLACE.They informed me about the car.Offered me a ride home.Good place to bring your auto for service.I will come again. More

Service writer chad Chad was a great person to work with. He was very helpful and get me a loaner car to use while my car was in for repair. He would call every week to n Chad was a great person to work with. He was very helpful and get me a loaner car to use while my car was in for repair. He would call every week to notify me of my repairs when they would be done when the parts would be coming in. If I had to work with anybody again and definitely will go back to him. Dealership should have more people like him to work with very understanding very not knowledgeable. Sincerely Dale Asplund More

excellent Very easy to do business with. Easy to drop off car after hours and used their shuttle service to pick it up when it was finished. Repairs were done f Very easy to do business with. Easy to drop off car after hours and used their shuttle service to pick it up when it was finished. Repairs were done fast and reasonable with no up sales. More