2,053 Reviews of Lake Ford - Service Center
Excellent service Excellent care and met my needs for a loaner car. Overall very accommodating and professional and courteous. Would highly recommend to anyone with sal Excellent care and met my needs for a loaner car. Overall very accommodating and professional and courteous. Would highly recommend to anyone with sales and service More
We have nothing but good things to say!! We have bought several cars and have gotten our cars serviced here. Thank you for treating us like family. We won't go anywhere else!! We have bought several cars and have gotten our cars serviced here. Thank you for treating us like family. We won't go anywhere else!! More
Always courteous service Courteous people behind service desk. Vehicle is done as promised, always washed. The store is always as clean and beautiful like when it was redone Courteous people behind service desk. Vehicle is done as promised, always washed. The store is always as clean and beautiful like when it was redone. More
Poor Service I had a noise once I left the dealership after my oil change. All I wanted was an oil change and when it was done Craig said we rotated your tires. I had a noise once I left the dealership after my oil change. All I wanted was an oil change and when it was done Craig said we rotated your tires. I did not want my tires rotated since the place I brought them does that for free. I came back later that day and had a mechanic ride in the the car to hear the noise and he put it on the rack and said they could not find anything and thought it was something to do with my brake pads. I asked Craig if it was safe to drive my vehicle and he said that I would have to make an appointment for next week to figure out what was making that noise. I could not get in on Saturday. I am very disappoint in the way things were handled. Thankfully I have friends who work on cars and they informed me that whomever did my tire rotation they DID NOT tighten the lug nuts. I am not sure I want to return to your dealership for any other service in the future. More
Outstanding service No complaints. I always receive excellent service anytime I walk in the door! The salesman or service representative that greet me anytime I step foot No complaints. I always receive excellent service anytime I walk in the door! The salesman or service representative that greet me anytime I step foot on the premises are absolutely spectacular. They are truly professional and friendly. Keep up the good work! More
Awesome service every time. They will match the price from other shops. We have bought multiple vehicles from here in the last 10 years. I will always refer friend h every time. They will match the price from other shops. We have bought multiple vehicles from here in the last 10 years. I will always refer friend here. More
great job They do all my service work on two Ford Fusions. I trust them to get the job done, and done right. I will continue to let Braeger take care of my car They do all my service work on two Ford Fusions. I trust them to get the job done, and done right. I will continue to let Braeger take care of my cars. More
Very Professional and helpful After contacting your people listed on the sales team it was a awesome experience they were very professional and helpful to my wife and I on our vehi After contacting your people listed on the sales team it was a awesome experience they were very professional and helpful to my wife and I on our vehicle purchases. Also after noticing a recall on the vehicle the person on your service team was very helpful and informative and kept us notified the whole time it was getting fixed. Awesome team keep up the good work!!! More
Oil change Free car wash did not happen. Oil change done. Asked twice if car wash happened. Was not done other than that. I was happy ok Free car wash did not happen. Oil change done. Asked twice if car wash happened. Was not done other than that. I was happy ok More
Helpful and efficient Staff is always very helpful at answering questions. I was able to get into the service center quickly and they completed the service in a timely mann Staff is always very helpful at answering questions. I was able to get into the service center quickly and they completed the service in a timely manner. More