Lake Ford - Service Center

Great sales and service. Very pleased with customer service and quality of the work done. We have bought 3 Escapes from Braeger, the first a 2001 model, also a 2005 and a 201 Very pleased with customer service and quality of the work done. We have bought 3 Escapes from Braeger, the first a 2001 model, also a 2005 and a 2013. We still have the 2005 and the 2013. Would highly recommend for sales and service. More

Positive experience Routine maintenance - oil change, balance/rotate tires, etc. Car was checked for any issues. One tire was missing balancing weights -- they were pro Routine maintenance - oil change, balance/rotate tires, etc. Car was checked for any issues. One tire was missing balancing weights -- they were provided for free. I was advised I may need new tires at my next scheduled maintenance in May. Andrew was helpful, honest, and friendly. More

Review for Braeger Ford Service I have had all my Ford vehicles serviced at Braeger Ford since 2001. My new service rep, Chad Sandman, has done a great job taking care of my vehicle I have had all my Ford vehicles serviced at Braeger Ford since 2001. My new service rep, Chad Sandman, has done a great job taking care of my vehicle needs. Chad is a good listener, very knowledgeable, easy to talk with and keeps me informed along the way. I am grateful to have him as my service rep for my current 2013 Ford Focus. Nicholas Schaeve PhD More

Great service, great experience From the free coffee to the employees attitudes, everything at Braeger Ford was Great. Purchase my Fushion from Chad and had the opportunity to deal w From the free coffee to the employees attitudes, everything at Braeger Ford was Great. Purchase my Fushion from Chad and had the opportunity to deal with him again when I brought it in for the first oil change. Great guy and very eager to please the customer. Thanks again for the great service! More

Exceptional Repair Experience! Needed our center console repaired and the Braeger team worked very closely with us and were exceptional in meeting our needs with the repair, rental, Needed our center console repaired and the Braeger team worked very closely with us and were exceptional in meeting our needs with the repair, rental, and costs of the repair. We will definetly continue to have our vehicles serviced here!! More

Great Service Braeger Ford did an excellent job when I recently had my vehicle serviced. The Ford dealer nearest to my work location had told me that it would take Braeger Ford did an excellent job when I recently had my vehicle serviced. The Ford dealer nearest to my work location had told me that it would take nearly a month before they would be able to service my Fusion. Braeger Ford had openings within three days. More

Great Service Advisor! Braeger Ford always offers excellent customer service. Their service is prompt, thorough and reasonably priced. Jessie Stubing exemplifies this by h Braeger Ford always offers excellent customer service. Their service is prompt, thorough and reasonably priced. Jessie Stubing exemplifies this by her friendly demeanor and excellent customer service skills. More

Drive Safe 10-10-14 I recently got the air-bag alarm light on my dash board on my escape 2013 with 16k miles. I brought it in to get it serviced and after wai 10-10-14 I recently got the air-bag alarm light on my dash board on my escape 2013 with 16k miles. I brought it in to get it serviced and after waiting over an hour and them not even looking at my car they told me I would have to come back on Tuesday possibly when a part comes in. I asked if my airbag was working and the service agent said "No" then told me to drive safe until they call us and even said "Its kinda silly we can't give you a loaner." "Drive safe" This sounds criminally insane! 10-10-14 Update After calling Ford Customer Service and them speaking to the Dealership, the dealership is now offering me a Dealer car free of charge until the part comes in due to it being a recall. The service manager Jesse who has always been very nice and straight forward apologized the moment I walked into the door and handle everything very respectfully and polite. At her request I have edit this review. I will further update when I receive my car back. More

warranty repair Braeger ford serviced my vehicle as soon as possible. Service manager told me they would not service my vehicle until Friday but they had done the wo Braeger ford serviced my vehicle as soon as possible. Service manager told me they would not service my vehicle until Friday but they had done the work by friday afternoon. More

Great Service Great Customer service. My Ford Focus needed a oil change pretty bad and although I arrived late in the day wirh no appointment, Sue took me in, and Great Customer service. My Ford Focus needed a oil change pretty bad and although I arrived late in the day wirh no appointment, Sue took me in, and within forty five minutes I was out of the door. Nice to know that they're still people that will treat you like a human being instead of another number. Great job!!!! More