Lake Ford - Service Center

fast service Rudy took my car in without a appointment and had me in and out fast. The new shop is very nice looking and makes you feel comfortable while you wait Rudy took my car in without a appointment and had me in and out fast. The new shop is very nice looking and makes you feel comfortable while you wait. More

Personalized Service I appreciate the service provided by Jim Bramel. He is professional, has speedy follow through with quotes for parts and services, and explains recom I appreciate the service provided by Jim Bramel. He is professional, has speedy follow through with quotes for parts and services, and explains recommended services and repairs. I have little luck with tires and Jim always fits me in the schedule for replacement. He is flexible and cognizant of time constraints with working professionals who utilize their vehicles for their jobs. He is a pleasure to work with and I would highly recommend Jim!! More

Wonderful customer service Jim always takes care of my car needs! I must say he is reliable and dependable! I tell all my friends to go see him for any car issues! Jim always takes care of my car needs! I must say he is reliable and dependable! I tell all my friends to go see him for any car issues! More

long wait and wrong oil change I have paid for full synthetic oil and they put the regular oil in my car and I had to wait 2 hour's and my appointment was at 8:15 AM and I got out a I have paid for full synthetic oil and they put the regular oil in my car and I had to wait 2 hour's and my appointment was at 8:15 AM and I got out at 10:25. More

Excellant experience I brought my 2012 Expedition in for repair and saw Jessie first. She was very nice and helpful even bringing my vehicle closer because of my bad back I brought my 2012 Expedition in for repair and saw Jessie first. She was very nice and helpful even bringing my vehicle closer because of my bad back so I could remove some items. Next a young man offered me a cup of coffee and then I took the shuttle service. They fixed my problems and were always very nice and helpful. Chad helped me with some vehicle questions that I had. Additionally on the phone Rudy was very polite and helpful. I would recommend the service department to anyone and was extremely pleased. Keep up the good work!!! More

service Rudy Very nice to work with,polite and concerned of my needs, would recommend to others.I would come back to have my cars serviced again. Very nice to work with,polite and concerned of my needs, would recommend to others.I would come back to have my cars serviced again. More

A unique dealership I cant say enough about the Braeger dealership - from the initial sale to the consistent performance on vehicle service. The team is friendly, knowled I cant say enough about the Braeger dealership - from the initial sale to the consistent performance on vehicle service. The team is friendly, knowledgeable, professional and fair. I have recommended them many times and will continue to do so. I am hoping to upgrade to the Taurus SHO in the first quarter of 2016 - they will be the only dealership I work with. It also great that the new service area looks like a hotel. More

Top Notch Service Rudy is always very helpful and accommodating every time I take my vehicle in for service! I really appreciate the follow up after service has been c Rudy is always very helpful and accommodating every time I take my vehicle in for service! I really appreciate the follow up after service has been completed as well! I am so glad we purchased our new used vehicle from Braeger! I would and have highly recommended them! More

Always A Good Experience Thank you to Braeger Ford for always providing good honest service. I always try and recommend you to my family and friends. You service has always Thank you to Braeger Ford for always providing good honest service. I always try and recommend you to my family and friends. You service has always been professional and your staff is always a pleasure to work with. More

Great service with a smile. The professionalism of the service manager, the courtesy and prompt service provided by the service department went above and beyond all expectations. The professionalism of the service manager, the courtesy and prompt service provided by the service department went above and beyond all expectations. Great service with a smile, it doesn't get better than that. More