Lake Ford - Service Center

Did not check headlights during oil change inspection. Charged an additional service fee for second visit to fix the headlight. Very disappointed. Was told that headlights are not part of the oil change i Charged an additional service fee for second visit to fix the headlight. Very disappointed. Was told that headlights are not part of the oil change inspection. Every other oil change I've ever received has included checking other fluids, tires,and wipers. We will not be returning. More

I'm a happy customer and enjoy the service given to me thanks a lot thanks a lot More

Excellent service fast dependable experienced help great communication with customer vehicle in very good condition after work done great communication with customer vehicle in very good condition after work done More

The customer service was awesomeo will always choose to get my car work on at this shop thanks for customer service was awesom get my car work on at this shop thanks for customer service was awesom More

Fast, friendly and knowledgeable! Communication was provided along service via phone and text! Would highly recommend. Communication was provided along service via phone and text! Would highly recommend. More

Dealer is in a good location and service was great also washed my car thanks washed my car thanks More

Some issues in tech with diagnosis of problem. Lake ford corrected issue but took some time. Therefore, review doe not warrant 5 star but the effort made and small discount does warrant 4 star. Lake ford corrected issue but took some time. Therefore, review doe not warrant 5 star but the effort made and small discount does warrant 4 star. Thank you make an effort to correct it More

I seem to receive good service in the shop, but always leave feeling like the service desk folks are just trying to rush folks thru. I had concerns I wanted to address, and felt like I wasn’t being taken leave feeling like the service desk folks are just trying to rush folks thru. I had concerns I wanted to address, and felt like I wasn’t being taken seriously. I like my regular service desk person, but he can seem a bit detached. More

Excellent service. Fast and easy. Nice looking waiting room service representative friendly and efficient. End. Fast and easy. Nice looking waiting room service representative friendly and efficient. End. More