Back

Lake Ford - Service Center

Milwaukee, WI

4.3
2,051 Reviews

2,051 Reviews of Lake Ford - Service Center

Sort by
August 09, 2021

Scheduling the appointment and make it easy for me, I left for work and the deliver my car back to me. That’s an amazing service More

by Tareq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Sigel, Caleb Repinski
August 08, 2021

For the price of a lug they lost. they now loss a $1500.00 tire change and the rest of my business.I had bad service just changing the car battery. They left all the corrosion on the cable. More

by rrobertburg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessie Schumacher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Lake Ford responded

Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention.

August 03, 2021

Gena was a huge help working with my insurance company to get my car taken care of after an accident. Very professional and patient as we went thru the process. More

by C.GRANBERRY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gena Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

Very polite service people. Told me the estimate, and final cost we're right on with no surprises. For my 45,000 mile service on my 2017 Ford Edge, witch I really love this vehicle. More

by danhaszx3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
July 28, 2021

The services that Dealer was the worst service I’ve ever experience they did not do the service there I asked for they told me that they check the problems and I took out the car out of the lot and the engi More

by Cad9015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Bramel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska, Caleb Repinski, Zach Lisiecki
July 27, 2021

We have always had friendly and prompt service. All the staff are pleasant to work with and the waiting areas are comfortable and customer oriented. More

by MBARRY10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Bramel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Craig Prochaska, Caleb Repinski
July 27, 2021

Take my cars all the time to get the oil changed. Have never been disappointed. All the service people are very friendly and are very respectful. More

by HOWESERA4919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Prochaska, Caleb Repinski
July 27, 2021

Lake Ford is worth the drive! Whether it's buying a car, or getting your car serviced. Lake Ford is an Excellent dealership. I can't say enough about the ease of scheduling and the professionalism of their More

by Kathleen Roe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Maneage, Craig Prochaska, Caleb Repinski
Jul 28, 2021 -

Kathleen Roe responded

I highly recommend Lake Ford. Whether it's to buy a new or used car or truck, or to have service work done. Both sales & service departments are outstanding.

July 26, 2021

I had to bring my car in because of three recalls on my 2014 Ford focus. The repairs were done in a timely manner and everyone is extremely helpful and friendly. More

by teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessie Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Prochaska
July 23, 2021

I was very happy with the service on the brakes. It was what they said it would be cost wise and in a timely manner. Thanks Lake Ford. More

by janyjan
Recommend Dealer
Yes
Employees Worked With
Caleb Repinski
...
83
...