Lake Keowee Chrysler Dodge Jeep, LLC

I will never take my jeep here again, nor would I ever recommend this place to anyone. The service is terrible, they take forever, and my car came out with more problems than it went in with. I dropped my recommend this place to anyone. The service is terrible, they take forever, and my car came out with more problems than it went in with. I dropped my car off to replace two parts, which was approximately a two day job, and it was there for 3 weeks. The communication was awful. No one ever called me with updates, I had to call and usually be told someone would call me back and never did. They don’t utilize multiple mechanics for a vehicle, but send the assigned mechanic out of town - which extended the amount of time it was there, but was never communicated. I was finally told that after 3 weeks my car would be ready for me to pick it up at 5:30, but it was not ready when I got there. After I picked my car up, the next day I found a mouse nest. Four days after I picked it up, the water pump went out. My water pump was perfectly fine when I dropped it off - I checked everything myself before bringing it in. I called the service center to speak to a manager, who swore up and down that they did not have mice in the building, but then suddenly said that there was a car there a few days ago that had mice in it. The manager said he would call me back to verify if it was my vehicle (I’m still waiting for a call) and he never even let me tell him about my water pump. DO NOT GO HERE IF YOU WANT QUICK SERVICE OR YOUR CAR TO COME BACK INTACT!!! More

Purchased a new 2021 challenger from Mr. Mark West. The entire process was very smooth and transparent. Exactly what a car buying experience should be. There was a small cosmetic issue with the car when pu entire process was very smooth and transparent. Exactly what a car buying experience should be. There was a small cosmetic issue with the car when purchased that was taken care of quickly and efficiently. I would definitely recommend this dealership as they care about their clients and go above and beyond to provide exemplary customer service. More

Oil change & rotation. Fast, efficient, and on time. This is a good dealer. The do have one issue poor phone communication. They don't answer phone in the Service dept. and put you in the on-hold loop This is a good dealer. The do have one issue poor phone communication. They don't answer phone in the Service dept. and put you in the on-hold loop... this can get frustrating.. More

I had an excellent experience at Lake Keowee Dodge. I bought a 2019 VW Jetta and I just love it. My sales-man was Sam Clucas. He was fantastic. Very kind and patient. Answered all my questions and wa bought a 2019 VW Jetta and I just love it. My sales-man was Sam Clucas. He was fantastic. Very kind and patient. Answered all my questions and was very knowledgeable about the cars I test-drove. Christian was just as wonderful with finding the best financing for me. A huge thanks to both of these guys. I really appreciate the help and care. I highly recommend this dealership if you are in the market for a vehicle. Thanks again, Telesa Weeks More

Deception to buy a vehicle that has been on lot since nov 2020. Smoke smell removed temporarily to mask, dirty with scratches.previously rental but not revealed 2020. Smoke smell removed temporarily to mask, dirty with scratches.previously rental but not revealed More

I have a 2016 f250 gas and recently dropped it off for a cel and loss of power. I have some mechanic background and knew what the issue was but do not have the tools at home to do it. I was told they would cel and loss of power. I have some mechanic background and knew what the issue was but do not have the tools at home to do it. I was told they would change the battery and put plugs and wires in. Upon picking up my truck I seen they had not cleaned the battery cable ends or even made an attempt to do so. I’m glad I spent all that money for them to do this stuff And they half done it. Makes me question if they actually done anything they charged me for More

I was on my way to another dealer in Anderson when I decided to look at what Lake Keowee might have. The salesman, Mr. John Banks asked a few questions and within minutes brought the perfect RAM for o decided to look at what Lake Keowee might have. The salesman, Mr. John Banks asked a few questions and within minutes brought the perfect RAM for our small farm right to the door for me. His service was fast, highly effective and very pleasant. Thank-you for making a potentially stressful experience a pleasure instead. More

Extremely disappointing. Treated me as if I were stupid. Said it just needed a tuneup. Didnt check what I asked them to. Turns out it was what I asked them to check. They refused to call insurance, saying Said it just needed a tuneup. Didnt check what I asked them to. Turns out it was what I asked them to check. They refused to call insurance, saying they wouldn't cover it but wanted to charge me 529 dollars. I had to go to the Dealership in Anderson to get it diagnosed correctly. Cost me time and money. Dealer in Anderson ran it through insurance. Guess what. It was covered. More

My written agreement was they would fix the vibration in the vehicle I just bought. 3rd try and still not fixed. Hate being double teamed by managers trying to tell me a Jeep drives different than something the vehicle I just bought. 3rd try and still not fixed. Hate being double teamed by managers trying to tell me a Jeep drives different than something else. I already own one! Took to my local shop immediately after leaving the dealership they found a bad tire and a bent rim. Sale was awesome Jordan but service leaves a lot to be desired. you want me to honor my end of the agreement but you are unwilling to honor yours. More