Just spoke with the manager of this car dealership, Mike Williams, how rude and disrespectful!!! He didn’t call me to work through my problems with the car I bought from them, instead he called to let me know he thought I was lying and to tell me he has been doing this type job for 28 years. I have had problems with this car since driving it off the lot and he did not care. This car dealership is TERRIBLE! Do not, I repeat do not buy from them! He wanted me to send pictures of a tire that was bad on the car I brought from them. How is sending a picture of a belt broke in a tire possible??? That was only one of the problems I have had! He was very argumentative then accused me of raising my voice when he raised his first! The nerve of some people. As the phone called begin to get worse, I informed him that I would update my review to let customers know how I was treated and the way he talked to me on the phone and he stated, “ ma’am, I can find out where you live and give you a bad review too!!” WOW! Customer service is supposed to be top priority, not from this place of business! Hope you don’t treat all customers the way I was and still am! Very nasty to be the manager of a business! I will say that the car salesman, James Holder, was a nice salesman and did everything he could to help!
Horrible car buying experience! Purchased a car from here about a month ago and we have had problems every since. We found the car we wanted online and drove 2 hours one way to purchase the car. The salesman assured us that the car was throughly checked out. Upon arriving home, the car had used all of the gas the dealership put in it, we found the air filtration hose/system was missing. Called back and had to take the car back because one of the repairman forgot to put it back on. They kept it a week for repair. The back and forth of 4 hours a trip there and back home was ridiculous to say the least. Now the car needs 2 tires that should have been replaced before it was sold to us!! They knew this car was not ready to be sold but sold it anyway. Terrible car buying experience. Dealership is full of liars! Don’t waste your time nor money!