Lake Keowee Chrysler Dodge Jeep, LLC

Worst experience ever and it continues to get worse I traded my car in March, only because my husband wanted a Camero. I loved the car I had, that I traded. The used car manager was very rude and trie I traded my car in March, only because my husband wanted a Camero. I loved the car I had, that I traded. The used car manager was very rude and tried multiple times to degrade me and to speak poorly of the car I traded. ( it was a 2008 Cadillac CTS 4, in perfect condition with 79,000 miles and very clean). When I traded I was coaxed into buying an extended warranty (apx $3,000.00). On October 21, I traded the car I bought at this dealership, ( it had problems that were not disclosed to me), and I never liked it. I called on the October 21 to cancel the extended warranty and was told by Jake that I would need a letter from the bank stating the car had been paid off. I got that and the other couple of things that were needed. I submitted all this paperwork to Dan on October 31st. In the 7 months I had the car I put less than 2,000 miles on it. I have been trying to get the money owed to me and I am being told it takes 10 weeks. I have called the warranty company and was told they are the administrator of the money, (dealership has possession of the money), the warranty company only tells them how much is owed back to the customer. It is at the discretion of the dealership when they pay out. I WANT MY MONEY. YOU BULLIED ME OUT OF PRACTICALLY GIVING YOU MY CAR AND YOU GAVE ME A PIECE OF JUNK IN PLACE OF IT. NOW YOU WILL NOT GIVE ME THE MONEY YOU RIGHTFULLY OWE ME. I WANT MY MONEY. My credit at the time wasn't great and they wanted me to feel like I wasn't worthy and that they were doing me a favor. Well guess what, 8 months later my credit score is over 700 and I want the money that YOU owe me. I don't owe you anything. More

New dodge truck Presley was a great sales man ,new how to answer all my questions.. spent the time with me to make sure I got the righttruck .. Presley was a great sales man ,new how to answer all my questions.. spent the time with me to make sure I got the righttruck .. More

Presley was a great salesman, great experience! If you have ever had any trouble getting in a new car, these guys have always helped me. Great group of guys. Ask for Presley. If you have ever had any trouble getting in a new car, these guys have always helped me. Great group of guys. Ask for Presley. More

Great place. They guys stayed late and went the extra mile to help us see if the car seats would fit in the jeep and to make the number line up They guys stayed late and went the extra mile to help us see if the car seats would fit in the jeep and to make the number line up More

Terrific buying experience The staff here is excellent! We worked with Brad Altman and Scott Nichols while looking for our Ram truck. They are very knowledgeable, helpful, frie The staff here is excellent! We worked with Brad Altman and Scott Nichols while looking for our Ram truck. They are very knowledgeable, helpful, friendly, not pushy. I highly recommend this dealership for you vehicle shopping. More

First Dealership Purchase I purchased my first vehicle from a dealer here. 2015 Silverado. I had done my research prior to arriving and thought I had a pretty good understand I purchased my first vehicle from a dealer here. 2015 Silverado. I had done my research prior to arriving and thought I had a pretty good understanding. Unfortunately for me, I don't think I did quite enough. My experience with the dealership was great but I honestly believe I could have gotten a better deal in the end, at least some free oil changes. All staff I worked with were very courteous and answered all my questions but I feel a lot of the financing was kind of rushed through and I found some details after I left than I did not understand. More

I became a well qualified buyer at Lake Keowee Dodge Jeep I traveled to Lake Keowee Dodge from Greenville, SC. First thing I noticed was that it was hassle free. I made an appointment and drove down. I wa I traveled to Lake Keowee Dodge from Greenville, SC. First thing I noticed was that it was hassle free. I made an appointment and drove down. I walked all around for a good 15 minutes and looked around without being approached by a sales person. I liked that because sometimes I don't want to talk to sales, I just want to look for a minute or two. I then walked in, found my sales person Eddie Rogers, and we walked around and looked at brand new Jeep Grand Cherokees. I have been a 10 year owner of a Jeep Grand Cherokee. I was prepared to buy another one due to their styling, performance, and bang for the buck. However, after realizing that the EXACT package I was looking for was not really available, I knew I was going to be giving up some options to get other options...and I was going to have to decide what was most important to me. Worst of all, the realization dawned on me that I was going to be paying A LOT of money for something that wasn't EXACTLY what I wanted. It was then, Eddie and his Sales Manager informed me about the rebates on the RAM 1500 series trucks when you lease. I had never previously leased, and always believed it wasn't in my best interest. Let me tell you..... IT WAS IN MY BEST INTEREST....and Eddie Rogers and management helped me to see that I could be driving an absolutely stunning, sporty, FULLY LOADED, RAM 1500 Night Package worth 31% more than the Grand Cherokee....for around the same payment. They were right. If I had picked the Grand Cherokee, I would have paid the same but had MUCH LESS. Best part is, on the leasing option....the truck has GUARANTEED RESIDUAL VALUE. You don't get that when you buy folks! Sure you may reach a day when you don't have a payment....but on the other hand, I'll have the option to buy for less than what I would if I tried to buy it used in 2020, or trade it for a new one. EDDIE and his management team were paramount in helping me understand all of this. They explained it in detail. They had patience when I asked for even greater detail. The kicker is that you have to be a WELL QUALIFIED BUYER....meaning good credit. I leased the Ram today. I was happy with delivery. The transaction went smoother than when I bought my Jeep at a different dealership. Overall, I am very happy. I highly recommend Eddie Rogers and Lake Keowee Dodge Jeep Ram. More

MODIFIED BAIT AND SWITCH My wife and me purchased a new 300 S , wife is unhappy with salesman, Brad Altman. Because of small inventory they had to look for vehicle we wanted. My wife and me purchased a new 300 S , wife is unhappy with salesman, Brad Altman. Because of small inventory they had to look for vehicle we wanted. Brad went over list of options on vehicle. He told wife same options would be on the one we were to get, except ours would be a 300 S instead of 300 C which he was showing us. Got car late in p,m, also starting to rain BIG MISTAKE. Vehicle we got didn't have the options promised (my fault) I should have been paying more attention. consider this modified bait and switch . BEWARE OF THIS DEALERSHIP 11111 More

Fantastic Dealership! Where to even start...Presley Hutchins was great to deal with while emailing. He was out when we came in but Joe Vogel was just as great. The atmosphe Where to even start...Presley Hutchins was great to deal with while emailing. He was out when we came in but Joe Vogel was just as great. The atmosphere was very laid back and everyone was just so nice. The best dealership I've ever bought a vehicle from. You definitely can't be the quality of service or people. Whenever we are ready to purchase another vehicle this is where we will buy from! More