
Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
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Car buying Went into lake keowee dodge over the weekend and was impressed by their cars, but not the customer service they show me a 2014 Jeep Grand Cherokee ove Went into lake keowee dodge over the weekend and was impressed by their cars, but not the customer service they show me a 2014 Jeep Grand Cherokee overland and it was very nice. Went back on Monday and did the paperwork, the salesman came outside to to tell us he got some answers for us He then handed me this paper that said huge savings On the bottom was written my down payment which wasn't to bad but said my payment would 770.00 per month Wow I said that's more than my house payment So before we left that day the payment dropped to 639.00 which I still passed on So got online looking at other jeeps and I am going to continue my search. The following day I got a call from the account manager called leaving me a message to call him back So I did he was telling me of all the available saving on the new jeeps and maybe I could get into a new Jeep Grand Cherokee So I returned against my better judgment my original salesperson was busy with a other buying customer so they pushed me off to a guy named Brad which his customer service skills with us Sucked didn't even let me test drive the base model just pulled the base model out opened the doors and that's it Everytime I tried to ask a question he would cut me off with a answer that didn't even make sense Then he finally came outside said well the new is going to put me in the 700s on my payment This guy brad didn't even know how much they appraisal my trade in at he well I guess the same thing they told yesterday on a blind appraisal Which was anywhere from 500.00 to 2500 to low cause my car was a Kia Optima but was loaded with extra features back up camera navigation and other extras So before you go there just have your trade in check out and make sure you get salesperson that wants really wants to get paid I just feel I was left out in the cold a good bit I got the feeling from Brad that he knew a deal wasn't going to be able to be made so he could care less More
Great Deal, plus, good and knowledgeable people Drove from Greenville (over an hour) with high hopes and was not disappointed. Worked with Scott Nichols mostly but Presley, Sam and Nicki all chipped Drove from Greenville (over an hour) with high hopes and was not disappointed. Worked with Scott Nichols mostly but Presley, Sam and Nicki all chipped in to make my buying experience a great one. I drove home in a Strong RAM 2500 Diesel that will absolutely pull up stumps and look good doing it. I met the Management while there and I was shocked. They were nice people that wanted to make sure I was getting what I needed. My sales person didn't have to run out and back 10 times to get me a "better" deal either. We worked it out. If you see a guy drive by in a dark red 4x4 RAM 2500 diesel with a big smile then that will be me. Look for the "Lake Keowee" sticker on the back of the truck!! More
Wonderful people Recommend lake keowee dodge...great people..friendly atmosphere...really loved our salesman..Joe. He was awesome, very attentive,and just overall a gr Recommend lake keowee dodge...great people..friendly atmosphere...really loved our salesman..Joe. He was awesome, very attentive,and just overall a great guy...great experience More
Service department Have had engine light problems with my Cherokee and had to take it back 3 times to get it fixed. First time it came back on the next day. Took it bac Have had engine light problems with my Cherokee and had to take it back 3 times to get it fixed. First time it came back on the next day. Took it back and waited almost 2 hours only to be told it wasn't fixed and I had to bring it back but it would only "take 10 minutes" once they had the part. Brought it back and took another hour. Complete lack of concern for customers time and making things right. More
service department lacks supervision and or quality control Brought car in for routine transmission service , after service and supposed test drive ,car would not back up. was told it was ok to drive and that Brought car in for routine transmission service , after service and supposed test drive ,car would not back up. was told it was ok to drive and that the problem would "work it's self out. More
Excellent car buying experience No pressure, easy car buying experience. I bought a pre-owned Ram, with 2 small imperfections, and they fixed both, with no hassle at all. Our salesma No pressure, easy car buying experience. I bought a pre-owned Ram, with 2 small imperfections, and they fixed both, with no hassle at all. Our salesman (Buddy King) was great, very friendly, and got everything we asked where we wanted it. More
Awesome and Fast!! John Owens is the man. The deal was fast and I was in and out in no time. Financing was a breeze and I got the truck that I wanted. John Owens is the man. The deal was fast and I was in and out in no time. Financing was a breeze and I got the truck that I wanted. More
Awesome The salesmen at Lake Keowee Dodge are very personable and willing to help in any way possible. They were very accommodating and helpful! They definite The salesmen at Lake Keowee Dodge are very personable and willing to help in any way possible. They were very accommodating and helpful! They definitely went above and beyond to help us! More
Yes....It's been checked The buying experience was excellent and easy. Was told vehicle completely checked out and ready to go. From day 1 often smelled hot brakes. Ignored it The buying experience was excellent and easy. Was told vehicle completely checked out and ready to go. From day 1 often smelled hot brakes. Ignored it as that smell is common with new brakes. Today, with less than 3000 miles since purchase, I'm here for an oil change and by the way can you check the brakes. Half an hour later I'm informed your rotors are glazed and need to be turned for 120 dollars. Guess the complete checkout wasn't so complete now was it!? More
Excellent service Scott gave me the best info that he new about the truck and answered questions that I had than we worked a deal that I felt good about Scott gave me the best info that he new about the truck and answered questions that I had than we worked a deal that I felt good about More