
Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
Filter Reviews by Keyword
By Type
Showing 610 reviews
Right vehicle, great team! I found a specific vehicle on AutTrader that I had been hunting online for a while. It was 2.5 hours from my home but made the trip to inspect and pur I found a specific vehicle on AutTrader that I had been hunting online for a while. It was 2.5 hours from my home but made the trip to inspect and purchase it if it was as described. The vehicle was better than anticipated and so was the experience. Katie, Buddy, Stacy and Dan were all great! David and other team members were personable and helpful as well. When I left, I felt like I had done a deal with family - Mark and others are proud of their team I'm sure, but they exceeded my expectations - and thats not always easy to do! More
Much better than a root canal! While doing my research on SUV's I happened upon this 2014 Jeep Cherokee Latitude at Lake Keowee dealership. It had my name on it! Mark Williams say While doing my research on SUV's I happened upon this 2014 Jeep Cherokee Latitude at Lake Keowee dealership. It had my name on it! Mark Williams says on his TV commercials to search all the other dealerships and come to me last. So that's exactly what I did. And I am so glad I did because I did not meet any nicer sales reps. It didn't matter if they were the ones making the deal or waiting on someone else. They were genuinely concerned that you were being well taken care of. Our original appointment was with John Owens but he was busy and gave us to Drew Edney. The time we spent there was relaxed. Drew was upfront about our options. We didn't have to take any of the options. He didn't shove it down our throat. We made our decision in a very comfortable way. He even brought Mark in to his office. WOW...WHAT A GUY. So much better looking than on TV. And Mark is definitely NOT just for show. He puts his pants on just like anybody else....one leg at a time. That's a true guy. Can't wait to meet the service department. I hear they are out of this world. So if you're tired of the xx go to Lake Keowee :) More
Service Department I had a new radio/navigation replaced on my 2009 Jeep Wrangler. Total cost was $1700 and the work was performed at a Jeep dealership in Maryland. My I had a new radio/navigation replaced on my 2009 Jeep Wrangler. Total cost was $1700 and the work was performed at a Jeep dealership in Maryland. My daughter attends Clemson and took the Jeep from Maryland to SC the day immediately after the repairs. The radio was faulty from the manufacturer and the Maryland dealer offered to work with Lake Keowee to replace the the warranted system. Lake Keowee made absolutely no attempt to work with the Maryland dealer on a warrantied Jeep part and further told me that they would replace it for $2100 and nothing less. After a few calls and repeated poor customer service, I drove from Florida to give my daughter my car, and returned the Jeep to the Maryland dealership for a radio replacement. The service manager even went so far as to lie about receiving the paperwork when the Jeep was dropped off and made no attempt to resolve the issue. In my opinion, the service department was more interested in charging me for additional repairs then making any good faith effort to assist me with their products. And by the way- they charged me a $90 diagnostic fee on top of the poor service. More
Excellent Experience! My husband and I recently purchased a 2015 Dodge Dart GT and our overall experience was wonderful! Our salesman, Jake Thomas, went out of his way to s My husband and I recently purchased a 2015 Dodge Dart GT and our overall experience was wonderful! Our salesman, Jake Thomas, went out of his way to satisfy our needs and was very knowledgable about the car and it's features. The paperwork process with Dan was fast yet covered all information and questions we had. All this excellent service and we paid exactly what we wanted to and no more! I would recommend Jake to anyone interested in buying from Lake Keowee Dodge. More
Came through in the end I recently bought a 2013 Ram 2500 and absolutely love the truck. However there was an issue with the tires that were on it. After a couple times of tr I recently bought a 2013 Ram 2500 and absolutely love the truck. However there was an issue with the tires that were on it. After a couple times of trying to resolve the issue it was determined the tires were bad and a new set was needed. They installed a completely new set and made sure i left as a happy customer. More
Great experience with Dan Newton. Very knowledgeable. They spent a lot of time with me explaining about options that I had. Everyone that I encountered with was VERY helpful and worked really hard to ge They spent a lot of time with me explaining about options that I had. Everyone that I encountered with was VERY helpful and worked really hard to get my payment to where I could afford it. More
Fast, Easy, and Professional Jake was an amazing salesperson to work with. He listened to every detail and was more than willing to make sure we were happy and ALL of our needs we Jake was an amazing salesperson to work with. He listened to every detail and was more than willing to make sure we were happy and ALL of our needs were met. This was our first time buying from Lake Keowee and I can honestly say we will definitely be back an be sending people his way. He deserves great recognition for how well he handled even the most minor details. David Smoak was also a pleasure to work with and made signing them papers less stressful :) Overall a wonderful first experience! More
Friendly People! Drew Edney went above and beyond in helping us pick a car. He is knowledgeable, patient and always has a smile. He never pushed or rushed us, even tho Drew Edney went above and beyond in helping us pick a car. He is knowledgeable, patient and always has a smile. He never pushed or rushed us, even though it took most of the day for us to make a decision. All the times we have been up there since our purchase Drew has always made a point of asking how things are going. IF YOU WANT A GREAT BUYING EXPERIENCE, SEE DREW!! Amit Patel, John Crouch and David Smoak made the buying experience and paperwork quick and easy. The Sales staff are welcoming and make you feel like family. More
Happy Girl Everyone was very kind and helpful! Great vibes all around, knew I was being taken care of! Drove 2 hours to get my jeep from these awesome guys! Everyone was very kind and helpful! Great vibes all around, knew I was being taken care of! Drove 2 hours to get my jeep from these awesome guys! More
They sale lemons here. Me and my wife stopped in to the dealership after she found a 2010 jeep liberty she liked on the net. We talked to one of the sales guy, he was ok but Me and my wife stopped in to the dealership after she found a 2010 jeep liberty she liked on the net. We talked to one of the sales guy, he was ok but was not to much on knowledge of this vehicle. We talked awhile and was not coming to any kind of agreement. I was a little hesitant about the Jeep( with the guy not knowing much about the jeep,his words). Then walks in Mr. Mark Williams saying what can we do to make this deal happen tonight. He said the Jeep was in great shape. He guarnteed it. Well it started shaking,skipping and slipping. Tranny gone. They replaced it took 11 days with no call backs or letting me know what was going on. Then got there and water all under vehicle. Water pump gone they charged me 200 bucks for that. Could have been 400_450 they said. But I bought the lemon from them. So got vehicle back and still skipping even got Mark to ride with me and he said he felt it too. Then told me a day later he could not get the jeep to duplicate the problem so come get it and don't come back to his shop. I urge anyone looking for a car DO NOT BELIEVE THIS MR. WILLIAMS. He came in and told me himself that this was a good jeep but it was NOT a good jeep. Please BEWARE. This dealership will NOT STAND BEHIND WHAT THEY SALE OR THE WORK THEY DO. More