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Lake Keowee Chrysler Dodge Jeep, LLC
Seneca, SC
611 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 611 reviews
September 17, 2020
The only reason they even get one star is because 0 is not an option. I’ve had the same experience as some of the other negative reviews. Argumentative, rude and lying must be the norm. The owner/manager not an option. I’ve had the same experience as some of the other negative reviews. Argumentative, rude and lying must be the norm. The owner/manager is condescending. They agreed to purchase a vehicle from me for a set price. Three days later they call and tell me they can’t make that deal and offered me $4000 less. This is after I had already brought the car to them, they drove it and looked it over and I signed the paperwork for them to purchase the vehicle. Everything that I said to the owner/manager he was rude and just kept saying that he wasn’t going to sign the check. I asked about the signed papers and who said oh well without him signing the check it didn’t matter. So basically he was trying to lowball me or didn’t trust his employees and told me I wasn’t getting paid. This is after the fact I had already made another purchase of a vehicle and was using the money from this sale for my down payment. Not a professional business at all. To top it off they wouldn’t even bring my vehicle back that they backed out on three days later. I had to go get it because the rude owner/manager said he wasn’t in the taxi business. I hope they shut their doors forever because they don’t need to be in any business that interacts with people. They have zero people skills. I won’t be back in there no matter what, even if they were giving them away. Oh and I’m glad you told me that the phone call was recorded at the end of the phone call, hopefully at least someone can learn how not to do business or treat people if this call is used for training. More
by Mad
Employees Worked With
Whoever claims to be the owner or manager.
July 01, 2020
UPDATE: Just spoke with the manager of this car UPDATE: Just spoke with the manager of this car dealership, Mike Williams, how rude and disrespectful!!! He didn’t call me to work through my proble UPDATE: Just spoke with the manager of this car dealership, Mike Williams, how rude and disrespectful!!! He didn’t call me to work through my problems with the car I bought from them, instead he called to let me know he thought I was lying and to tell me he has been doing this type job for 28 years. I have had problems with this car since driving it off the lot and he did not care. This car dealership is TERRIBLE! Do not, I repeat do not buy from them! He wanted me to send pictures of a tire that was bad on the car I brought from them. How is sending a picture of a belt broke in a tire possible??? That was only one of the problems I have had! He was very argumentative then accused me of raising my voice when he raised his first! The nerve of some people. As the phone called begin to get worse, I informed him that I would update my review to let customers know how I was treated and the way he talked to me on the phone and he stated, “ ma’am, I can find out where you live and give you a bad review too!!” WOW! Customer service is supposed to be top priority, not from this place of business! Hope you don’t treat all customers the way I was and still am! Very nasty to be the manager of a business! I will say that the car salesman, James Holder, was a nice salesman and did everything he could to help! Horrible car buying experience! Purchased a car from here about a month ago and we have had problems every since. We found the car we wanted online and drove 2 hours one way to purchase the car. The salesman assured us that the car was throughly checked out. Upon arriving home, the car had used all of the gas the dealership put in it, we found the air filtration hose/system was missing. Called back and had to take the car back because one of the repairman forgot to put it back on. They kept it a week for repair. The back and forth of 4 hours a trip there and back home was ridiculous to say the least. Now the car needs 2 tires that should have been replaced before it was sold to us!! They knew this car was not ready to be sold but sold it anyway. Terrible car buying experience. Dealership is full of liars! Don’t waste your time nor money! More
by SVG1022
Employees Worked With
Mark Williams
June 04, 2020
James Holder was the the best salesman ever! Made buying 1st car a breeze! Really worked to our favor! Took fabulous care of his customer! Thanks again James Chasity & Kit 1st car a breeze! Really worked to our favor! Took fabulous care of his customer! Thanks again James Chasity & Kit More
by kitmccreary17
Employees Worked With
James Holder
May 26, 2020
Brad Altman is your go to guy!!! He is very professional, honest, and caring. We had a very strict budget and he worked with us to get us the truck we wanted. We highly recommend him. honest, and caring. We had a very strict budget and he worked with us to get us the truck we wanted. We highly recommend him. More
by William & Pam
Employees Worked With
Brad Altman
May 22, 2020
Very friendly. Great salesperson no pressure. Very cooperative. Explained every details we needed to know Recommend this dealership if your looking for a car truck cooperative. Explained every details we needed to know Recommend this dealership if your looking for a car truck More
by vnnelson
Employees Worked With
James Holder
Verified CustomerApril 24, 2020
Justin was an awesome salesman. Very professional and highly knowledgeable. He answered all of my questions and some I hadn’t thought of without any pressure tactics. I highly recommend Justin at La highly knowledgeable. He answered all of my questions and some I hadn’t thought of without any pressure tactics. I highly recommend Justin at Lake Keowee Ram. More
by clnicholson2015
Employees Worked With
Dan Puteri, Justin Posey
April 24, 2020
Easy and fast dealer service My 2019 Grande Cherokee needed the 10k mile service. I am about to drive to Colorado for work, and wanted to get the service done before my trip. I My 2019 Grande Cherokee needed the 10k mile service. I am about to drive to Colorado for work, and wanted to get the service done before my trip. I was glad that they were open, and had appointments available. It was quick and easy. More
by ROGERRB
Employees Worked With
service dept
April 23, 2020
My first experience with the service department was amazing! Employees were so prompt with diagnosing my Jeeps issues - in and out within a few hours and when I thought there was a possibility of spen amazing! Employees were so prompt with diagnosing my Jeeps issues - in and out within a few hours and when I thought there was a possibility of spending thousands of dollars, it ended up costing me $89! Will definitely utilize the service department for all future needs! More
by JOANNAMARIE1016
Employees Worked With
Jordan, (service)
