Lake Keowee Ford

The works Excellent and fast service. Fast check in. They called me first recommending additional service that was needed be for doing the work so there were no Excellent and fast service. Fast check in. They called me first recommending additional service that was needed be for doing the work so there were no surprises with the bill. More

Professional friendly and fast The salesman Kevin met all our needs was professional courteous And very helpful. Everyone at the dealership which friendly I could not do enough forc The salesman Kevin met all our needs was professional courteous And very helpful. Everyone at the dealership which friendly I could not do enough force. More

Great Deal and Buying Experience! Eddie in sales does a great job and highly recommended! Mark always puts together a great and fair deal. Great experience from start to finish. Eddie in sales does a great job and highly recommended! Mark always puts together a great and fair deal. Great experience from start to finish. More

Scheduling and finishing a service I have religiously brought my 2010 Escape to this dealership for servicing for the past seven years, since I bought the car and in the past I was happ I have religiously brought my 2010 Escape to this dealership for servicing for the past seven years, since I bought the car and in the past I was happy with the service. On November 9th I brought my car for my usual 5,000 miles "works" service. Louis the scheduler told me when I was checking out that I needed front brakes and that I was due for my 100,000 servicing. We set up the appointment for the 20th of November and I arranged to have the brakes done at that time as well. I also knew that I needed new tires and asked for him to order them and have them put on the car during the same servicing. I brought my car in at 8AM on the 20th. When it was time to pick it up late afternoon, Louis told me that they didn't have time to switch out the tires and that I would have to bring the car back the following day. I explained that I did not want to be without my car for another whole day, that I work and usually had errands to run for work. Louis told me that if I had the car there at 8AM it would be ready by noon. So I had it there at 8AM. When I called at noon, he told me that he would have it for me late afternoon. When I told him that he had promised that I would have it by noon, he told me that his boss bumped me for another. In the meantime I had paid for the tires, mounting and balancing with my 100,000 service bill. When I got there late afternoon, I spoke with Brian the service manager and explained my discontent. Louis claimed that he told me that one of the technicians had bumped me, which I questioned in front of Brian. Louis was basically caling me a liar on top of not having my car ready when promised. Brian took a look at the bill from the day before, saw that I had already paid for the four tire replacement, mounting and balancing. It was apparent that Brian was not happy about the situation. Brian waived the cost of the allignment and gave me his card with a notation of a free "works" service the next time I needed to bring my car in. After all of the above, in checking my invoice, I find that the front brakes were never replaced! I cannot continue bringing my car in for service to this place when my safety is at stake I have known other Ford owners who have left this Ford dealership service for the same reasons. Now that I have experienced this myself I feel it necessary for me to find a more reliable service center. More

New purchase Thank you Drake for all your help, it was real pleasure doing business with you again. They need more salesman like you to represent their dealership Thank you Drake for all your help, it was real pleasure doing business with you again. They need more salesman like you to represent their dealership More

Knowledgeable quick and easy negotiation The salesman and the finance guy made it an easy purchase I live out of state they got back to me right away with pricing and financing I got it sold The salesman and the finance guy made it an easy purchase I live out of state they got back to me right away with pricing and financing I got it sold in two days over the phone More

Very fast and excellent. Thanks Sheilla. Took me in for service right away. The were all very friendly and gave advice for further service and scheduled that promptly. Many thanks to all. Took me in for service right away. The were all very friendly and gave advice for further service and scheduled that promptly. Many thanks to all. More

Great experience Friendly sales folks, the truck had a recall, they pulled it in and serviced it before we even test drive it. Excellent customer service. 5 star all t Friendly sales folks, the truck had a recall, they pulled it in and serviced it before we even test drive it. Excellent customer service. 5 star all the way More

Great selection Everyone was very friendly and professional. They had a much better selection than any other local dealer. It is a great place to buy a car Everyone was very friendly and professional. They had a much better selection than any other local dealer. It is a great place to buy a car More

Good deals Got a good deal on a f250👌It was fast and friendly. I would buy another car at this dealership. Hopefully won’t have to buy another one for a long ti Got a good deal on a f250👌It was fast and friendly. I would buy another car at this dealership. Hopefully won’t have to buy another one for a long time. More