Lake Keowee Ford
Seneca, SC
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Awesome My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they My son and I was looking at a used car. We needed to come in on Saturday and be out fast. They did as promised and let me know at closing Friday they still had it. Aaron got us in and started fast and helped my son buy his first car. TYVM. Dylan also did a great job helping. They got us in text drive and got us the best deal all while teaching my son the sales process. As a bonus got us out in the time we needed. I would recommend them to everyone. More
Excellent Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easi Would recommend this place to buy a car and their service center. Great customer service! They made the service fast and buying our truck was the easiest I have experienced. More
Rushed and no paperwork I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took abo I'm not sure what has happened here but we deal with some one different in the service dept the last few times we been in. I was glad it only took about 30 min. but when i payed they did not include a copy of the points they check: Brakes, tire tread,etc. I asked the girl i paid for a copy because it was attached to their copy and my copy was blank. Also they didn't put the sticker on my windshield to remind me of my next oil change. More
The best new car buying experience ever! We saw an add online, couldn't believe the price on a new Eco Sport. Called and spoke to Drake. He said "Yes, we can really do that". Drove from Weste We saw an add online, couldn't believe the price on a new Eco Sport. Called and spoke to Drake. He said "Yes, we can really do that". Drove from Western NC to SC and bought the SUV in a manner of a couple hours. Drake was so easy to work with and kept his word on the very low price. We will use Drake and Lake Keowee Ford from now on. This really was the best new car purchase we have ever made. More
Poor service experience We were contacted by the Ford regional representative, she recommended for us to take our truck to another Ford service center which we have done. Rea We were contacted by the Ford regional representative, she recommended for us to take our truck to another Ford service center which we have done. Reason, she explained to me was that the Lake Keowee Ford service manager could not find anything wrong with the lane keeping system, windshield wipers and when you let go of the steering wheel its supposed to give notification, as per Lake Keowee Ford service manager all function as per manufacture specifications. Took to another dealer as per regional representatives and found all above item not per manufacture specifications. I expected more from the Lake Keowee dealer manager (Stacy) then this. More
Unsatisfied yet again:Why do i go back: Dirty Truck Part III This is my 3rd trip to this service department. Each time I leave disappointed. My first experience was not too bad. The employee checking me out This is my 3rd trip to this service department. Each time I leave disappointed. My first experience was not too bad. The employee checking me out had no clue it was my 1st oil change. He tried his best to charge me until I asked him "is the first one not free"? Once we got past that all was well until I opened my door to see dirt and gravel all over my floor mat. My truck should not be any dirtier than when I dropped it off. My second experience I needed a recall fixed. No issues there. I was also there about an issue I was experiencing idling. I wont go into details but I was told that they could not find anything wrong with the truck. That is not the answer I wanted to hear. The issue is yet to be resolved. Yesterday, standard oil change and tire rotation. Everything was good again till I got to my truck after checking out. I spent five minutes cleaning motor oil off my truck. There was oil on my exterior and interior door panel, steering wheel and center console. This is my first Ford vehicle and I have really enjoyed it. I will buy another 150 in a few years. I just wish I had better experiences with this service department. thought long and hard about trying out a new service department but I wanted to see if the third time was the charm. It was not. More
Recommended highly From the time I called Steve about a truck for sale on the Internet to the time I picked it up they continued to exceeed my expectations Steve was g From the time I called Steve about a truck for sale on the Internet to the time I picked it up they continued to exceeed my expectations Steve was great to deal with everything he said he would do he did and more he followed through on every item and now a days that’s rare to find So thank you again for all your help More
Shop Here First! Quickest Purchase Ever! If I had been more decisive I'm sure I would have been in and out in record time. When I first inquired about a new F150 Kevin emailed me a quote inc If I had been more decisive I'm sure I would have been in and out in record time. When I first inquired about a new F150 Kevin emailed me a quote including a trade estimate in minutes. When I arrived at the dealership, Dylan was very patient as I looked at every truck they had available. When I made a selection, Stacy worked the numbers and I got a great deal. Because the dealership is about 1.5 hours from my home, he even sent a driver with documents that required my wife's signature. Aaron made the F&I experience pleasurable and never pressured me to buy any add-ons. In fact there was never any pressure throughout my entire experience. I've traded many, many vehicles and this was definitely one of my best experiences. More
Ruination of my new Transit Van They trashed the interior with dirty hands on the headliner and greasy shoes on the carpet. They were unable to repair the problems correctly and did They trashed the interior with dirty hands on the headliner and greasy shoes on the carpet. They were unable to repair the problems correctly and did not know the vehicle systems very well. The parts manager is the only shining star at Keowee Ford. More
Unacceptable service After oil change & tire rotation grease was left in cab & on wheels. Also, I have 2 issues which have not been resolved. One with setting a default in After oil change & tire rotation grease was left in cab & on wheels. Also, I have 2 issues which have not been resolved. One with setting a default instrument screen. The other issue involves setting default radio station. On most startups the radio comes up on some obscure "AM" station. This is not acceptable. More