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Lake Norman INFINITI

Cornelius, NC

Overview
Reviews
Vehicles
4.5
145 Reviews
Call Dealership (704) 237-8000

20435 Chartwell Center Crive

Cornelius, NC

28031

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Showing 145 reviews

September 08, 2026

Very helpful and knowledgeable staff. Highly recommend them for my car buying needs! Don't neglect you after your purchase. More

by Payneclarice224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance. Samuel, Dupre.
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Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad Terrance, Samuel, and Dupre made your experience a great one. Our team is here for you long after the purchase, and we look forward to helping with anything you may need down the road. Enjoy your new INFINITI!

September 03, 2026

Professional, knowledgeable with great communication and setting expectations around repairs, costs and time with convenient appointment scheduling. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you for the wonderful 5-star review! We’re so glad Tyler provided professional, knowledgeable service and kept you well informed about the repairs, timing, and costs. We truly appreciate your feedback and your recommendation of Lake Norman INFINITI. We look forward to assisting you again!

September 01, 2026

I came to the dealership because another Infiniti dealership messed up our deal. I came in contact with Tureq after sharing my whole ordeal. He and his sales manager were very helpful in finding my c More

by stephanie k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tureq and Durpree
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Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you for sharing your experience, Stephanie! We’re so glad Tureq and Durpee were able to turn things around and make your purchase smooth and stress-free. We truly appreciate your kind words about their professionalism and helpfulness. Congratulations on your new INFINITI, and welcome to the Lake Norman INFINITI family!

September 01, 2026

They saw me in a very timely fashion and did everything I expected. Great job! More

by Englishteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you for the great review! We’re glad Craig and our service team were able to get you taken care of quickly and deliver the experience you expected. We truly appreciate your 5-star rating and recommendation, and we look forward to seeing you again at Lake Norman INFINITI! ⭐️

August 25, 2026

Friendly quick service clean waiting area service advisor was informative and they provided everything I wanted More

by mikecolacicco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Bravo
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Aug 30, 2026 -

Lake Norman INFINITI responded

Thank you for the wonderful 5-star review! We’re so glad you enjoyed the friendly, efficient service and our comfortable waiting area. We’ll be sure to share your kind words with your advisor. We truly appreciate your business and look forward to taking care of you again!

August 24, 2026

Not pushy, no haggling, very professional! Overall great experience - 10/10! I would highly recommend Lake Norman Infiniti to everyone! More

by calm419
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Plexico, Terence Burke
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Aug 30, 2026 -

Lake Norman INFINITI responded

Thank you so much for the fantastic review! We’re thrilled to hear that Noah and Terence made your experience easy, professional, and pressure-free. A 10/10 experience is exactly what we strive for, and we truly appreciate your recommendation. Welcome to the Lake Norman INFINITI family! ⭐️

August 19, 2026

This may be the easiest purchase of a car I've ever made. Lake Norman Infiniti went out of their way to make the purchase as easy as possible. More

by shoein
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nairoby Bravo
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Aug 23, 2026 -

Lake Norman INFINITI responded

Thank you for the 5-star review! We’re thrilled to hear that your purchase was one of the easiest car-buying experiences you’ve had. Nairobby and our team work hard to make every step simple, transparent, and enjoyable. We truly appreciate you choosing Lake Norman INFINITI and hope you love your new vehicle!

August 19, 2026

Micheal was excellent, very friendly and considerate talk to us very nice, went over everything we ask , he is the best More

by Micheal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nairoby Bravo
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Aug 23, 2026 -

Lake Norman INFINITI responded

Thank you so much for the wonderful review! We’re thrilled to hear Michael made your experience such a positive one. His friendly, attentive approach is exactly what we want every guest to experience at Lake Norman INFINITI. We truly appreciate your business and your recommendation, and we look forward to seeing you again!

August 18, 2026

Salesperson Michael and Manager Jared were incredible. They took theor time to show me the vehicles, never felt pressured and did all they could to get me the best deal possible. Could not be happier! More

by luismoca22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, Jared
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Aug 23, 2026 -

Lake Norman INFINITI responded

Thank you for the fantastic 5-star review! We’re thrilled to hear Michael and Jared made your experience easy, comfortable, and pressure-free while helping you find the best deal possible. We truly appreciate your business and welcome you to the Lake Norman INFINITI family!

August 18, 2026

Awesome experience! Thanks Charlie for getting us back on the road so quickly and right at closing time! More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nairoby Bravo
Print
Aug 18, 2026 -

brian responded

Thanks

Aug 23, 2026 -

Lake Norman INFINITI responded

Thank you, Brian! We’re so glad Charlie was able to get you back on the road quickly, especially so close to closing time. We truly appreciate the 5-star review and your trust in our Lake Norman INFINITI service team!

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