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Lake Norman INFINITI

Cornelius, NC

4.6
162 Reviews

20435 Chartwell Center Crive

Cornelius, NC

28031

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Showing 162 reviews

September 28, 2026

The dealership was clean inside and out. My salesman was michael hardy, but anybody in the dealership would stop and ask me if I needed anything or wanted anything. It was a complete team ef More

by Mmcrimmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hardy, everyone was nice
Oct 15, 2026 -

Lake Norman INFINITI responded

Thank you for your wonderful review! We’re happy Michael and our entire team made you feel welcome and well cared for throughout your purchase. We appreciate you choosing Lake Norman INFINITI and hope you’re enjoying your new ride!

September 28, 2026

Great dealership to work with the salesman Mr. Brown and the sales manager were awesome with everything would definitely buy a car here again More

by Eternalwraps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T. Brown
Oct 14, 2026 -

Lake Norman INFINITI responded

Thank you for the five-star review! We’re so glad Mr. Brown and our sales manager made your buying experience a great one. We appreciate you choosing Lake Norman INFINITI and look forward to welcoming you back. Enjoy your new vehicle!

September 23, 2026

The purchase of my Infiniti from LNI was exceptional! Michael Hardey was the best! He patiently went over all the technology, and their 120 point inspection, I felt comfortable that they took great pride More

by smills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Hardy and Terrence
September 22, 2026

I absolutely love my QX 80. We had a very easy time trading and everyone was so nice. My newborn son was with us and they even helped me get our car seat switched over. Such a More

by hayess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrence
September 18, 2026

Very good service, in and out and a wonderful experience! Will definitely recommend Infiniti of LKN for giving great service! More

by meehinitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Reed
Sep 23, 2026 -

Lake Norman INFINITI responded

Thank you so much for the wonderful 5-star review! We’re thrilled to hear that your service visit was quick, easy, and such a positive experience. We truly appreciate your recommendation and your kind words about Charles and our service team. We look forward to taking great care of you again at Lake Norman INFINITI!

September 16, 2026

We had a great experience with Lake Norman Infiniti! We were there a couple weeks ago, not expecting to follow through with anything. We had been to other car dealerships in the area trying to figure ou More

by nicholen12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ, Dupree, Jared
Sep 23, 2026 -

Lake Norman INFINITI responded

Thank you so much, Nichole! We’re thrilled you had such a great experience with TJ, Jared, and Dupree. We truly appreciate you choosing Lake Norman INFINITI and look forward to taking care of you for years to come!

September 11, 2026

Everyone from the attended that takes your vehicle to water/coffee and snacks in your comfortable waiting room is fantastic. Prices are not cheap for service but it is top notch. Craig Bernstein my servi More

by Marco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Bernstein
Sep 18, 2026 -

Lake Norman INFINITI responded

Marco, thank you so much for your continued loyalty over the past six years! We truly appreciate you taking the time to recognize Craig and our service team. We’re glad to hear you continue to enjoy the professionalism, workmanship, communication, and amenities we strive to provide during every visit. We’ll be sure to share your kind words with Craig. Thank you for continuing to trust Lake Norman INFINITI with your vehicle… we look forward to seeing you again!

September 08, 2026

Very helpful and knowledgeable staff. Highly recommend them for my car buying needs! Don't neglect you after your purchase. More

by Payneclarice224
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance. Samuel, Dupre.
Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you so much for the wonderful review! We truly appreciate your kind words and are so glad Terrance, Samuel, and Dupre made your experience a great one. Our team is here for you long after the purchase, and we look forward to helping with anything you may need down the road. Enjoy your new INFINITI!

September 03, 2026

Professional, knowledgeable with great communication and setting expectations around repairs, costs and time with convenient appointment scheduling. More

by TS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you for the wonderful 5-star review! We’re so glad Tyler provided professional, knowledgeable service and kept you well informed about the repairs, timing, and costs. We truly appreciate your feedback and your recommendation of Lake Norman INFINITI. We look forward to assisting you again!

September 01, 2026

I came to the dealership because another Infiniti dealership messed up our deal. I came in contact with Tureq after sharing my whole ordeal. He and his sales manager were very helpful in finding my c More

by stephanie k
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tureq and Durpree
Sep 09, 2026 -

Lake Norman INFINITI responded

Thank you for sharing your experience, Stephanie! We’re so glad Tureq and Durpee were able to turn things around and make your purchase smooth and stress-free. We truly appreciate your kind words about their professionalism and helpfulness. Congratulations on your new INFINITI, and welcome to the Lake Norman INFINITI family!

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