Lake Wales Chrysler Dodge Jeep Ram - Service Center

Thorough, explains well, provides options, mostly prompt, quality work and materials so far, easy scheduling, easy paying prompt, quality work and materials so far, easy scheduling, easy paying More

Great service. And fast service I wii recommend and friend of family members Thank you very much And fast service I wii recommend and friend of family members Thank you very much More

They took the car in right away and the service writer was very friendly and helpful. was very friendly and helpful. More

Although our buying experience in Nov was 5 star, our first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. first experience for routine oil change, etc was far from good. Although we had an appointment, it was a 2 1/2 hour wait for service to be completed. Will give them one more chance, but if same result, will switch to Patten tire where we take our classic truck. More

Service did not perform work we agreed to. Poor communication among service staff. One star, do not recommend. Poor communication among service staff. One star, do not recommend. More

Great service and yes, I would definitely recommend to everyone to get their car serviced at Lake Wales Jeep Dealership. everyone to get their car serviced at Lake Wales Jeep Dealership. More

We are extremely grateful for the service we received. Savannah and the service manager took great care of us and made sure we got our problem fixed in an extremely timely manner. I highly recommend them. Savannah and the service manager took great care of us and made sure we got our problem fixed in an extremely timely manner. I highly recommend them. Thanks! More

I am not one to post reviews, but if I can save someone the headache it will be worth it. The service department at this place has been ridiculous. STAY AWAY! I purchased a brand new vehicle off the show r the headache it will be worth it. The service department at this place has been ridiculous. STAY AWAY! I purchased a brand new vehicle off the show room floor and it experienced a pressure crack in the windshield (known Jeep issue). Took it back to the dealer to be addressed. 3 months later, 4 trips to the dealership for updated pictures (others were lost), countless amounts of calls and the crack is growing with no resolution. Then to be told it was denied due to 12 months, 12000 miles. HA! My Jeep was purchased in May and I currently have 11,933 miles. It was in the 9000 range when the original claim was made. When you attempt to speak to management, the phone line just rings. No care for customer service! Now the Jeep has rear end noises and I can only image what that process will be. More

Service Dept was very thorough with the oil change and vehicle inspection. Service personnel were professionals vehicle inspection. Service personnel were professionals More

Very poor customer service. Messed up the miles reported on my car. Tried calling was out on hold multiple times and no answer from the manager. Told them my situation. No help Messed up the miles reported on my car. Tried calling was out on hold multiple times and no answer from the manager. Told them my situation. No help at all. Don’t go here More