
Lakeland Automall Certified Pre-Owned
Lakeland, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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They were really informative and Justin De Jesus really helped me out in getting a vehicle that was worthy. Very nice and to the point. He let me know about everything that I needed to be aware about and h helped me out in getting a vehicle that was worthy. Very nice and to the point. He let me know about everything that I needed to be aware about and helped me make a great choice !!! More
All of the employees at Lakeland Automall were friendly and helpful. I wanted to trade my Jeep for a vehicle with better gas mileage. I told Mr. Gerrick what I was looking for and left the lot that day wit and helpful. I wanted to trade my Jeep for a vehicle with better gas mileage. I told Mr. Gerrick what I was looking for and left the lot that day with a car I love. More
Our experience with Gerrick was extremely professional and nothing short of amazing from the second we stepped into the dealership. He listened to our wants and needs and truly helped us make the best dec and nothing short of amazing from the second we stepped into the dealership. He listened to our wants and needs and truly helped us make the best decision for our family. He answered all of our questions and made sure to help us as if we were his own family, got to love that! We will be back for any future needs. Thanks Gerrick! More
This dealership was just amazing. As soon as you walk in you can just feel a great atmosphere. Gerrick helped my wife and I out with a beautiful car. you can just feel a great atmosphere. Gerrick helped my wife and I out with a beautiful car. More
Justin was great to work with on our F150 purchase. We drove a long distance to this dealership for the truck we saw online and he made the drive worth it by getting everything in order while we were in t drove a long distance to this dealership for the truck we saw online and he made the drive worth it by getting everything in order while we were in transit. Thank you Justin. More
The sales representative,Jackson Morgan was well mannered and presented himself professionally. He understood my position and helped me to get into a vehicle. My wife was unable to cosign a loan due to the f and presented himself professionally. He understood my position and helped me to get into a vehicle. My wife was unable to cosign a loan due to the fact that we are under contract to purchase a home, but Jackson made us feel comfortable without any pressure tactics. However, our experience with the individual in the financial department was a turn for the worst and nearly cuased us to not make the purchase due to his unpleasant and unprofessional demeanor. He talked at us instead of to us. When we declined certain additional products he made the comment * I just dont understand why you would turn down a service that would cost you only 5 dollars more a month". My wife responded that it was our decision to accept or decline being that we were making the purchase and not him. His demeanor continued to be one of belittling and as if we were wasting his time, mind you he would not have a job if it were not for consumers such as ourselves. As for referring future customers to the location, if it were to refer them to Jackson Morgan,, we would absolutely, but because of the horrible experience with the financial department, we have to think hard about that. My wife works in the medical profession and has daily interactions with other medical professionals who are relocating to the area from all over the world and are always seeking experience based recommendations but because of this experience this location would not be our first recommendation. My advice to the person in the finance department would be to be more professional, be accepting of others choices and decisions by keeping his opinions to himself and to be more mindful because he never knows who it may be that walks into his office and sits in front of him. Dont judge individuals based on what you think you may know. As the saying goes, when you ASSume, you make an xxx out of yourself. Juan and Dr. Anna Arce-Sanchez More
Came in to visit my old co worker Jeo Perez he was awesome helped me with my vehicle search love the dealership great safe and clean environment would bring all my friends and family here awesome helped me with my vehicle search love the dealership great safe and clean environment would bring all my friends and family here More
Excellent service. I recommend Emmanuel of Sales. If you looking a good deal, the best for that. is friendly and have patience, the best for customer services. you looking a good deal, the best for that. is friendly and have patience, the best for customer services. More
My experience with DENIS, was super cool very nice guy he helps me with my new camero convertible. I recommended u guys U’re planning to buy a car overthere, looks for DENIS !! helps me with my new camero convertible. I recommended u guys U’re planning to buy a car overthere, looks for DENIS !! More