Lakeland Automall Certified Pre-Owned

Service Department 10/15/2018 was my first time getting service on my new Ecosport. Chris was very friendly and helpful. Really everyone at Lakeland Ford is friendly and 10/15/2018 was my first time getting service on my new Ecosport. Chris was very friendly and helpful. Really everyone at Lakeland Ford is friendly and helpful. More

Professional, courteous and fun. Cory was a pleasure to work with! While the process was long due to negotiating back and forth, I was overall very pleased with the experience and I Cory was a pleasure to work with! While the process was long due to negotiating back and forth, I was overall very pleased with the experience and I got the price I wanted. Also working with Kamren to complete the financial paperwork was a professional and pleasurable experience. I will, and have, recommended Lakeland Hyundai to my friends. Lisa More

Excellent experience Gina Hines was exceptional in helping me with my cars problem. She may not smile a lot, but she is very efficient in her job. James the shuttle driv Gina Hines was exceptional in helping me with my cars problem. She may not smile a lot, but she is very efficient in her job. James the shuttle driver, is also an asset to the business. Both of these employees are great to work with, and very good people. More

Best car buying experience Ever!!! Bradley Patterson made my car buying experience the best one Ever. I hate car shopping with a passion, I went into Lakeland Automall exhausted and on Bradley Patterson made my car buying experience the best one Ever. I hate car shopping with a passion, I went into Lakeland Automall exhausted and on the brink of just giving up. Mr. Patterson was a breath of fresh air, he wasn't pushy and was genuine in wanting to help. I bought a 2018 Hyundai Elantra and I Love It!!! Thank you Lakeland Automall and Bradley Patterson for the best car buying experience Ever!!! More

Everyone was great. Terrific experience. Our salesperson, Ellis, made sure all of our questions were answered and we were fully informed through the whole process. We went through the car fea Our salesperson, Ellis, made sure all of our questions were answered and we were fully informed through the whole process. We went through the car feature by feature. He clearly knew the vehicle inside and out. Only hangup was the finance. Elvis was very nice and explained it all to us but it took a very long time. The car is fantastic! Can't praise the quality, workmanship and thought that went in to design and construction. Went from a Jaguar to the G90. What a step up. Comfort, performance, very little road noise and the gas mileage is much better than estimated. Very happy. First new car purchase in some time. More

Discount Is not a Reduced price CON ARTIST!! Yes auto sales have an honesty rating all their own and Lakeland Ford / Auto Mall has it mastered! Found a car online my grandsons "Dream" so I save Yes auto sales have an honesty rating all their own and Lakeland Ford / Auto Mall has it mastered! Found a car online my grandsons "Dream" so I saved it and requested notice of a price drop. 2 days later I get an email the price dropped $2,000 too good to be true, right? I called the dealership and spoke with Tami, yes the car is still available, I then asked "Why the $2000 price drop what is the condition of the car, are there issues?" She said the car has been here for a while and I got together with my manager yesterday and decided to "discount the car". Stupid enough to believe what she said I sent my daughter to purchase the car (I live 2 1/2 hrs away) she drove the car, FaceTime with her son to see his "dream" car and she was ready to close the deal. Really goes south from there!! I know most people don't pay attention to the details, having a degree in accounting I do. My daughter sent me the agreement they wanted signed. First line the Car advertised with a discount from the original $9995 of $2000 (confirmed by phone with Tami) was now $10,990 NOT the $7995 (or the $7495 listed on other sites) : $1752 Discount doesn't get it there $350 "Govermment" Fees (not just transfer fee) $680. Proc/Doc Fee ... no Dealer Fee $630.58 Total taxes (I couldn't make it work) $10,873.58 Amount Financed NO it was CASH. How does this work to a car at the top price of $9995 become $10,873! BEWARE, this dealership Lakeland Ford, Lakeland Hyundai, Lakeland Automall and I am sure other names is EXTREMELY misleading at very best and Con Artist more than likely this was intended I did the right thing and contacted the Dealership to have what I thought to be confirmed even questioned why the $2000 price drop and deliberately lied to! By the way when you call and the recording says for quality assurance this call may be monitored... they use that during your transaction even going so far as to play it back to prove she said "discount" not price drop because Discount does not mean a price drop or change! Just remember when you call you are recorded and that recording is kept on file! Lakeland Ford / Lakeland Auto Mall Lakeland Hyundai are excellent CON ARTIST! Contact me I will show you the actual documents clearly demonstrating the dishonesty. More

Great buying experience! After contacting Chris Cansler about buying a new car and giving him the specifications that I wanted. He was able to have a list of cars for me to l After contacting Chris Cansler about buying a new car and giving him the specifications that I wanted. He was able to have a list of cars for me to look at when I got on the lot. He walked me through each car and I was able to test drive the one that I was really interested in. He then did the paperwork sent it through finance and we were in and out within just a few hours. More

Great Experience I went to the Ford Automall for service on my vehicle because It would not start, all lights would come on but it would not turn over, it needed a new I went to the Ford Automall for service on my vehicle because It would not start, all lights would come on but it would not turn over, it needed a new battery and the service advisors made sure that my warranty was still good so it did not cost me any unwanted out of pocket expenses. They made sure the vehicle was cleaned and everything was in good working condition. They are very reasonable even when it comes to pricing on parts. All of the sales associates will do anything in their power to get a good vehicle for you. The Techs fix everything right the first time and the Service Advisors will do what they can to help you in anyway possible and also to get a rental car while your vehicle is being repaired. I would recommend going to Ford Automall for any needed repairs because you will know the vehicle will be fixed the right way for your money. More

2019 Hynudia Sante Fe My husband an I looked at several dealerships and different varieties of vehicles to see what the best deal and which one had the safety features we w My husband an I looked at several dealerships and different varieties of vehicles to see what the best deal and which one had the safety features we were looking for. Lakeland Automall offered the most and had additional services that no other dealer offered. I am very happy with our purchase. More

Exepxional I was expeted something diferent but for my suprice everithing was extraurdinary beautifull place nice peoples my saler was the best help me a lot in I was expeted something diferent but for my suprice everithing was extraurdinary beautifull place nice peoples my saler was the best help me a lot in all the process very attendet and very hosnest that was the part and was not only my sales the guys from finince help me alot whith the prosses maked everything very easy and definilly i be recomended to everybody for stop and check how good are the customer service More