Lakeland Automall Certified Pre-Owned

Very good experience. I had a very good experience at lakeland auto mall. I spoke to Geoff Thomas. He was very helpful, knowledgeable, and helped me get a very sweet deal. I had a very good experience at lakeland auto mall. I spoke to Geoff Thomas. He was very helpful, knowledgeable, and helped me get a very sweet deal. Overall service and quality of the dealership was amazing. Would definitely recommend it. More

Gina and the guys are great! Customer service is awesome! I brought my Ford Fusion in and they were really nice to answer questions that I had about what happened to my vehicle. A Customer service is awesome! I brought my Ford Fusion in and they were really nice to answer questions that I had about what happened to my vehicle. And Gina was really nice too her attitude made me less stressed she was able to get me in and out really quickly all while multi-tasking! More

Excellent The Salesman knew the car and was very knowledgeable -- yet so pleasant to work with. We ended up buying a Santa Fe and never once felt pressure. The Salesman knew the car and was very knowledgeable -- yet so pleasant to work with. We ended up buying a Santa Fe and never once felt pressure. Cody is an excellent salesperson and an asset to Lakeland Auto Mall. I really feel the Sales person is what makes the deal a nice experience. Hands up to Cameron -- the accountant. He also was very friendly and knowledgeable,. Keep them both. This probably was the best experience we have had when purchasing a new auto. More

recall on airbags on the passenger side I had an appt to have the recall on the airbags done on the passenger side. Arrived promptly was told maybe 1-2 hours, they will call me.....took clos I had an appt to have the recall on the airbags done on the passenger side. Arrived promptly was told maybe 1-2 hours, they will call me.....took close to 4 hrs but that was okay because I now have peace of mind when driving my Mustang. Thank you for your great service and commitment to your customers. More

Maintenance and emergency tire repair I went in without an appointment and came out with a well repaired tire and maintenance complete. GREAT JOB!! :-) I always enjoy coming and having my I went in without an appointment and came out with a well repaired tire and maintenance complete. GREAT JOB!! :-) I always enjoy coming and having my vehicle serviced. More

Stellar service Everytime my Ford has any service needs I know that Steve is able to fit me in to get things taken care of with a smile. He is very knowledgeable and Everytime my Ford has any service needs I know that Steve is able to fit me in to get things taken care of with a smile. He is very knowledgeable and professional and I recommend him and the rest of the Ford service department to everyone. More

Overall good experience From start to finish, trading in a vehicle and purchasing a new vehicle (including financing) this group of people were all very comfortable to work w From start to finish, trading in a vehicle and purchasing a new vehicle (including financing) this group of people were all very comfortable to work with. The service department had the vehicle ready when they said it would be. There was no "High Pressure" selling tactics. I went to 2 other Ford Dealers before driving to Lakeland and the difference was was amazing from the moment you drive on to the lot. I would recommend giving this place a try. Tom More

Best Car Buying Experince of My Life I have been looking for a car for months. I have had such such bad experiences dealing with the ‘car salesman games’ until I found Lakeland Auto Mall. I have been looking for a car for months. I have had such such bad experiences dealing with the ‘car salesman games’ until I found Lakeland Auto Mall. I had the pleasure of working with a salesman named Ben and there aren’t words to describe how truly amazing he made my experience. I can be a very indecisive and difficult person when it comes to big purchases (and this was my first time buying a car, so you can only imagine how difficult this was). I stopped in and told Ben everything I was looking for. He went above and beyond to do everything in his power to help me find the car of my dreams. There was even a car that was traded in and I wanted to look at it, but it wouldn’t be ready in time for me so he and another phenomenal salesman, Carlton, cleaned the car for me THEMSELVES. Just so I could test it out. When I backed out of a sale last minute (because like I said, I can be difficult and very indecisive) Ben NEVER lost his cool or made me feel pressured. Because of this I knew I was going to get a car from them and waited a few days until they got the one I desperately wanted. I have never experienced such amazing customer service. Even the person that helped me with my finances, Shaun, was more than flexible and went above and beyond. I will only ever buy cars from them. Even if I end up moving out of state. Lakeland Auto Mall treats you like family. Wish I could give more than 5 stars! More

Great Experience We drove from Key West Florida to this dealership and we could not have been more satisfied with our decision. We negotiated the deal over the phone, We drove from Key West Florida to this dealership and we could not have been more satisfied with our decision. We negotiated the deal over the phone, and they got the paperwork ready before we arrived to the dealership. We were able to view the car they had brought in for us the day before, and our salesman reviewed the functions of the vehicle with us. They had very little notice to get this done, so we were happily surprised that they were able to get the car there in time. The appearance of the dealership was above expectation from the bathrooms to the show room. They have a great eating area and a small room for kids to play. Our salesman Mike Carmack was very helpful and we appreciate the honesty the dealership showed us. We are extremely happy with our purchase of the 2018 Ford Expedition Limited with Platinum package and our experience at Lakeland Automall dealership. More

Helpful and easy They were very helpful and made it very easy, purchased the car I wanted and drove it home the same day. They went out of their way to help They were very helpful and made it very easy, purchased the car I wanted and drove it home the same day. They went out of their way to help More