Lakeland Automall Certified Pre-Owned

Buying Experience Good people to work with and the dealership has a good selection of vehicles. They are friendly and considerate offering food and water. The dealershi Good people to work with and the dealership has a good selection of vehicles. They are friendly and considerate offering food and water. The dealership is clean and accommodating . More

Great experience with Hunter Hunter was able to find me the exact car I wanted at an awesome price. Couldn’t be happier with my experience and my car! Hunter was able to find me the exact car I wanted at an awesome price. Couldn’t be happier with my experience and my car! More

Wow!!!!!!! As usual visiting Lakeland automall was an easy, efficient endeavor, but this time with a twist. Aside from the usual professionalism, they finished As usual visiting Lakeland automall was an easy, efficient endeavor, but this time with a twist. Aside from the usual professionalism, they finished the work to my car an hour earlier than i thought possible. Thsts getting it done!!😁 More

Excellent Very friendly and helpful staff! Bruce and Liz in service are awesome! I enjoyed looking at the new vehicles in the show room. Oil change Very friendly and helpful staff! Bruce and Liz in service are awesome! I enjoyed looking at the new vehicles in the show room. Oil change More

I had routine service as well as a couple of warranty items Gina Hinds did her usual excellent job and kept me posted as work progressed. She is always pleasant and thoughtful and handles the stress of her job Gina Hinds did her usual excellent job and kept me posted as work progressed. She is always pleasant and thoughtful and handles the stress of her job with a smile. More

Exceptional Car Buying Experience - Second To None As most would likely agree, the requirement to purchase a new vehicle is nothing most look forward to and borders on dread for many of us. However, t As most would likely agree, the requirement to purchase a new vehicle is nothing most look forward to and borders on dread for many of us. However, the experience we had with Lakeland Automall and our recent purchase of a 2018 Expedition was exceptional. It started with a highly adept internal sales team interaction with Carmen who was above and beyond in her professional communication and working with us to align us with a sales professional that would cater to our rigid set of needs and requirements. That led us to a relationship with Damon Nielsen who was instrumental in us choosing the Expedition we did, but also with working with Lakeland in general for the purchase which was over 3hrs drive from our home. He is a top not professional who not only knew his product line exceedingly well and in comparison to the leading competition, but his attention to delivering unparalleled customer service and answering any and all questions was unparalleled in our decades of car buying experience throughout the U.S. We could have easily purchased our vehicle in close proximity to our home, but working with Lakeland and Damon provided the impetus to travel so far to work with them. Damon's communication and attention to answering any and all questions from my wife and I, combined with detailed explanation of the intricacies of the vehicle we were purchasing made the vehicle purchase experience effortless. While I never thought I would recommend a car dealership to anyone given my dread for the process in general, I would highly recommend this dealership to anyone in search of a new vehicle. Top of their game and a leader in the industry! John and Diane More

First Time Car Buyer? Come Here! To a first time car buyer, car lots are scary; with aisles of vehicles and lingering sales representatives, it's easy for one to be scared off by over To a first time car buyer, car lots are scary; with aisles of vehicles and lingering sales representatives, it's easy for one to be scared off by overwhelming options and fast talk. As for me, this was not the case - not here! Damon Nielsen was the sales representative that took a lot of the worry and frustration away from the car search for me and my family. Considering that I was not picky about the specific car itself, Damon helped me to find one that met all my needs, and most importantly my budget. Mr. Nielsen also showed a great amount of patience, leaving for several long minutes for me to discuss with my family before making one of the most critical decisions in my life so far. I drove off the lot in a brand new '18 Ford Focus feeling both relaxed and confident about my purchase, and wondering why I had been avoiding that whole process. So, if you're looking for a new car, and want to make it easier on yourself, as well as your family, stop by here first and ask for Damon, he will help set you up right! More

Emergent tire replacement I blew out the sidewall of a front tire today -Bruce in Ford service was great. Bruce got me in at 4:00 and had me out and on my way home by 5:45 with I blew out the sidewall of a front tire today -Bruce in Ford service was great. Bruce got me in at 4:00 and had me out and on my way home by 5:45 with four new tires. More

Great service, great place. This was the second dealership my husband and I visited while looking for a 2018 Hyundai Sonata. The first dealership we tried left us exhausted and d This was the second dealership my husband and I visited while looking for a 2018 Hyundai Sonata. The first dealership we tried left us exhausted and disheartened. As soon as we got to Lakeland Auto Mall we felt an air of ease and we felt happy! Ellis was so easy to work with—and honest. We didn’t feel pressured, he listened to our wants and needs, and he delivered. We got the car we wanted and for a great deal... with a lot more features than we expected to be able to afford. Cameron in Finance was extremely friendly and helpful as well. Even better—he called us the next day to tell us we were getting a lower rate on our own! We are so pleased with our new car, and we definitely recommend Lakeland Auto Mall. They’re friendly, honest, and knowledgeable. Thanks, again! We will definitely be back. More

Outstanding Service!! Was met at the Service Department by an employee who asked who I was here to see!! I told the employee, Steve Maples and she pointed me in the correct Was met at the Service Department by an employee who asked who I was here to see!! I told the employee, Steve Maples and she pointed me in the correct direction. Met with Steve, went over the procedure and waited in the Service Waiting Room. The room is very clean and I was there about an hour before Steve came in to get me. He went over the Service done on the car and I was finished. Thank you very much!! More