Lakeland Automall Certified Pre-Owned

Excellent customer service Our experience with Lakeland Auto Mall was superior to anywhere we have been before to purchase a car. Our salesman Mike Commer was not only professi Our experience with Lakeland Auto Mall was superior to anywhere we have been before to purchase a car. Our salesman Mike Commer was not only professional but very courtesous. We highly recommended Mike and the entire staff to our family & friends. More

was lied to just to get me to buy a car whent to dealership told them what I had going on with my trade in had negative equity in my trade told him I didn't what the samething happen again a whent to dealership told them what I had going on with my trade in had negative equity in my trade told him I didn't what the samething happen again at this dealership that happened at the last one he said it wouldn't but it did I checked value on the car I'm 10 thousand dollars in negative were the other car I was alittle under 8 thousand so I called dealership talked to a manger she told that he was one of there top salesman and I must be mistaken told me that 3 times so bassicaly called me a liar so I will not shop Lakeland auto mall. I recamend you all don't eather find another dealership run as far away to Lakeland auto mall as you can More

Great customer service! Great customer service will recommend to friends and family went out of their way to make us feel at home. Thanks for everything Lakeland Automall. Great customer service will recommend to friends and family went out of their way to make us feel at home. Thanks for everything Lakeland Automall. More

Excellent Service! I had my vehicle serviced after Hurricane Irma hit Polk county. As usual, Lakeland Automall employees rendered excellent service as my car was in the I had my vehicle serviced after Hurricane Irma hit Polk county. As usual, Lakeland Automall employees rendered excellent service as my car was in the shop for a few days. I have the utmost of respect for this dealership as they employees are always helpful and friendly! I especially thank Chuck for all of his help when my car was in the shop. You're the best! More

Excellent service I bought a 2017 Ford Escape from Matthew Robinson. Matthew was very professional, knowledgeable. He took the time to work with me and explained every I bought a 2017 Ford Escape from Matthew Robinson. Matthew was very professional, knowledgeable. He took the time to work with me and explained everything thoroughly. I will be happy to refer my friends to this dealership. Thank You! More

John Richardson, thanks! Awesome service and follow-up. JR made the experience a great one for my daughter. Very respectful and responsive. Definitely will be back next time w Awesome service and follow-up. JR made the experience a great one for my daughter. Very respectful and responsive. Definitely will be back next time we need a car. Wade Allen More

Awesome experience Buying a car from Lakeland Ford was an awesome experience. From viewing online to shopping on the lot. Very friendly and helpful staff from receptioni Buying a car from Lakeland Ford was an awesome experience. From viewing online to shopping on the lot. Very friendly and helpful staff from receptionist JR and Michael C. JR was extremely helpful selecting a vehicle for my daughter. Along with him helping us, found me a car. Went in for one car, bought two cars. JR listened to our needs and wants and delivered exactly what we wanted and needed. Michael C was great completing the deal. Went above and beyond helping us . Gin was great. She followed up with email and phone calls about our purchase. Overall, Lakeland Ford is a great place to buy a car. Superior service and awesome deals, More

Short, sweet, efficient, kind! This experience was wonderful. I got the car I wanted for the price I wanted, no hassle, no double talk. They were kind and addressed all my needs an This experience was wonderful. I got the car I wanted for the price I wanted, no hassle, no double talk. They were kind and addressed all my needs and concerns. More

Always something else wrong!!! Bought a new Hyundai 2014 every time I bring it in for oil change something else needs replace first 2 tires were defective next needs new wiper blade Bought a new Hyundai 2014 every time I bring it in for oil change something else needs replace first 2 tires were defective next needs new wiper blades after I just put new ones on !! Next said they had to put new filters on just had them replaced a week before!! This last time they took it back changed oil said it won't start!! Needs new battery 😡 So I took it to different dealer said they were lying!! This is how businesses fail & reputations are destroyed !! Love this car but will go elsewhere!! Beware of selling you something you don't need !!!! More

A very Pleasant buying experience I have purchased over 16 vehicles in my adult life and this was by far the best buying experience I have ever had buying a car. My salesman was Han I have purchased over 16 vehicles in my adult life and this was by far the best buying experience I have ever had buying a car. My salesman was Hank Haws. Hank went over and beyond ! He explained and showed me how to do the different operations on the car. He was very patient, very through, explaining how to do the various functions on the car. I felt like I had a friend after the purchase. I feel like I can call him with any questions and know he will answer them for me. Hank is one of those kind of salesman that will continue to keep in touch even after the sale Everybody involved in the sale was very knowledgeable . Not once did I ever feel pressured from anyone. Again, a wonderful buying experience and I would not hesitate to recommend Hank Haws and The Lakeland Auto Mall.....Charles T. (Tommy) Bennett More