Lakeland Automall Pre-Owned - Service Center

Duane Temple gave me excellent service! I wiill definitely refer friends and family! Duane has superior customer service skills, very professional. He is so awesome. definitely refer friends and family! Duane has superior customer service skills, very professional. He is so awesome. More

Deanna was very kind and helpful in getting my mom what she needed to be a safe older driver. She is knowledgeable and helpful and I would recommend Lakeland Automall to anyone buying a new or used vehicle she needed to be a safe older driver. She is knowledgeable and helpful and I would recommend Lakeland Automall to anyone buying a new or used vehicle. Also their shop is always reasonable and fair and able to get us in right away to resolve our car problems the same day they happen. This is the second vehicle my mom has bought here. More

Duane temple Gave me excellent service! I will refer friends and family ! He's guarnteed to make whatever you need to happen for you happen ! friends and family ! He's guarnteed to make whatever you need to happen for you happen ! More

Duane Temple is the most outgoing person I ever met with great customer service and a wonderful personality. I will definitely refer family and friends in the future. great customer service and a wonderful personality. I will definitely refer family and friends in the future. More

Duane gave me amazing service!! Gave me helpful information, and was very friendly. I will definitely be referring all my friends and family!! Thank you Duane Temple 🤩 information, and was very friendly. I will definitely be referring all my friends and family!! Thank you Duane Temple 🤩 More

Minor Attention. Oil change/tire rotation/Overall checkup Purchased the Mustang at Lakeland Ford and I like the attention to detail they give it. Christopher Weaver was the Service Advisor. He greeted me an Purchased the Mustang at Lakeland Ford and I like the attention to detail they give it. Christopher Weaver was the Service Advisor. He greeted me and answered my questions. When the car was ready he took the time to discuss warranty questions I had. Everyone I've met at the dealership has been a pleasure to work with. More

Great experience! From my advisor to my shuttle driver, everyone here took great care of me. It's always a pleasure to come into my Lakeland Ford dealership. And I love From my advisor to my shuttle driver, everyone here took great care of me. It's always a pleasure to come into my Lakeland Ford dealership. And I love the new email notification to approve having work done to my car! More

Oil Change Was greeted upon arrival and the first question my advisor asked me was can he was my vehicle, I said of course you can. My advisor came and talked t Was greeted upon arrival and the first question my advisor asked me was can he was my vehicle, I said of course you can. My advisor came and talked to me about changing the air filter and replacing the wiper blades which was fine as the they were two years old now. One of the other things I observed while sitting in the lounge area was I watched different employees come up to the Frisco Cafe and I noticed the interactions that were taking place. The worker at Frisco's and the Ford employees all seemed happy and liked each other. All of these interactions tell me that something is being done right, and that in my opinion is the employees are treated fairly and with respect. More

Almost Satisfied Customer Made an appointment for oil change. I sat and waited with my daughter, it was fast and I was informed of future visits needed. Although my service was Made an appointment for oil change. I sat and waited with my daughter, it was fast and I was informed of future visits needed. Although my service was great, my Experience was horrible. I get no phone service so I had to watch those informurtials the whole time. Please bring back the regular station on the TV that your employee can control More