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Lakeland Automall Pre-Owned - Service Center

Lakeland, FL

5.0
63 Reviews

63 Reviews of Lakeland Automall Pre-Owned - Service Center

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December 29, 2018

Fantastic I was able to book an appointment last minute, and was then actually late to my appointment, but these guys took great care of me and my car. Thanks, More

by Kenzie N Harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Cohen
December 18, 2018

Quick Stop!! Called earlier in the day and talked with Bruce Cohen about getting new wiper blades. Stopped by, was helped immediately by Gina and then Bruce took o More

by Dunne0407
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2018

Maintenance service Brought our car in for its maintenance appointment, Bruce was very friendly and prompt with the service. Car was washed and vacuumed, which was reall More

by shortenw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Cohen
December 15, 2018

Airbag recall on my 2009 Shelby GT500 Service was quick. They had their act together. Car came back to me just as I gave it to them. I would recommend them for service in the future. More

by RickInLakeland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cansler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2018

Service I brought my vehicle in for its first service. They serviced my vehicle; rotated tires and washed my car in 30 minutes and Bruce; my service person w More

by Bennie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
December 12, 2018

From Service to Sales Lakeland Automall Exceeded Expectation Lakeland Ford was able to diagnose and service my Ford F-150 quicker than we were able to get an appointment from a competitor. We ultimately purchase More

by Batman and Robin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick, Sandra, and Deanna
December 11, 2018

Ford Service Department On Dec. 10, I had a battery issue and had to call AAA. They suggested I get a new battery. I called LAM service dept. and they accommodated my busy sc More

by MAPPLE73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve in Service
December 11, 2018

Ford Service department Lakeland Once I arrived after the tow using Ford Pass the Service department was on go. Chris had my car placed immediately into a maintenance bay for troubles More

by Sue Cooley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cansler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2018

Great service Bruce Cohen did a great job for me . I bought new tires. Bruce helped me choose the right tires,gave me a good deal on tires, balance, and alignment. More

by Mopensab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cansler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce Cohen
November 28, 2018

Great conversation and service Professional and fast Service. Bruce Cohen was my service advisor. We had a great conversation and the service was excellent. Thanks again I will re More

by GRMN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Cohen
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