Lakeland Chrysler Dodge Jeep RAM

Our sales rep was Robert he was very nice and courteous and so was everyone else in the building and so was everyone else in the building More

Quick, easy and professional service at the service department. Only thing is employees should keep their personal conversations at a minimum. Especially about other employees or ones that have walked department. Only thing is employees should keep their personal conversations at a minimum. Especially about other employees or ones that have walked off the job! Lol Other than that, no complaints. More

ALWAYS GREAT SERVICE- SCOTT EAGAN HAS BEEN MY ONLY SERVICE PERSON. SCOTT IS THE BEST WHAT EVER YOU PAY HIM IT IS NOT NEAR ENOUGH SERVICE PERSON. SCOTT IS THE BEST WHAT EVER YOU PAY HIM IT IS NOT NEAR ENOUGH More

My first and last time getting service at this dealership. I was originally quoted for half a day to get recalls, windshield treatment, and an issue with whistling mirrors fixed so I rented a vehi dealership. I was originally quoted for half a day to get recalls, windshield treatment, and an issue with whistling mirrors fixed so I rented a vehicle from enterprise and went about my day. 8 hours later, received no updates from the dealer so I gave them a call and they could not replicate the issue, asked them to look at it again and then the issue could be replicated but it was a design flaw and they didn’t want to do anything more. Ok fine, went to pick up the car the next day asked for a shuttle from the enterprise like they did the first time so I can drop off the vehicle and they insisted I leave the rental at their lot and enterprise would come get it. When I got to the dealer, noticed the windshield treatment was not completed and I found out that an oil change and tire rotation was completed without informing me or getting permission…. Not only that, three days later I receive a call from enterprise saying that I still have their vehicle asking when I would return it. I informed them that it was dropped off the very next day and it has been sitting at the dealer per Lakeland CJDR’s request. Called the dealer and they said they would resolve the issue with enterprise and figure out how to get the STAR issue resolved regarding the whistling mirrors and call me back. Never received a call from Angela till this day almost a month later. Finally I received a call from enterprise to close out the account and turns out no one from the dealer ever called and I was still responsible for the three days… More

Noel provided excellent service, waiting time was accurate. In and out like they said. Would recommend accurate. In and out like they said. Would recommend More

I was treated very well, probably the best experience and service I have ever had at a car/truck dealership. Lamont and Dana in the service department and the other people working there were excellent. I wou service I have ever had at a car/truck dealership. Lamont and Dana in the service department and the other people working there were excellent. I would highly recommend Lakeland Chrysler Dodge Jeep. More

Service was the worst I ever experienced. I was lied to multiple times and had to return my truck for repairs 3 times because it wasn’t fixed. I will never use this dealership again. multiple times and had to return my truck for repairs 3 times because it wasn’t fixed. I will never use this dealership again. More

I actually enjoyed my purchase Scott Stratton was the most professional sales person that I have purchased from in a long time. He made sue I got what I was looking for. I am very happy with my new truck most professional sales person that I have purchased from in a long time. He made sue I got what I was looking for. I am very happy with my new truck More

Attentive you feel like your not forgotten about. Kept up to date on what’s going on. to date on what’s going on. More

Service department Manny was just super in getting all the right paperwork done and processed as quickly as possible and working with car shield which was a pain thank u Manny the right paperwork done and processed as quickly as possible and working with car shield which was a pain thank u Manny More