Lakeland Chrysler Dodge Jeep RAM

Waited 3 hours for oil change and tire rotation!! Service advisor was horrible horrible horrible!! advisor was horrible horrible horrible!! More

My Grand Cherokee L has been in the shop for 5 days. Was told when I dropped it off would be ready in 2 days. I tried calling yesterday but everyone in the dealership answered the call but someone in servic told when I dropped it off would be ready in 2 days. I tried calling yesterday but everyone in the dealership answered the call but someone in service. All calls went to voicemail. Finally at the end of day spoke to my service advisor and was told the service tech working on on car had left for the day and call back tomorrow but I would have to speak to another advisor. So I called today and same run around not able to speak to a service advisor after 3 calls finally and was told they would call me back they needed to talk to the tech. It’s been 3 hours and no call back. I’m going to the dealership and speak to a manager. I won’t be bringing my car back for service at this dealership. Don’t care if I have to drive 30 minutes. More

They got me into my dream Jeep and stayed within my budget through tons of help. I just wish they had more in stock inventory when I went to look around the lot. budget through tons of help. I just wish they had more in stock inventory when I went to look around the lot. More

Lamont was very helpful as my service advisor to advise me what was needed for my vehicle . me what was needed for my vehicle . More

You really don't want me too say for several reasons I was totally upset to what happen was totally upset to what happen More

People are friendly and willing to answer questions. I’m able to find any information on my vehicle. able to find any information on my vehicle. More

Awesome service department, they helped me out quick and easy when the Dodge dealership that I bought the vehicle from said they couldn’t help me easy when the Dodge dealership that I bought the vehicle from said they couldn’t help me More

Our sales rep was Robert he was very nice and courteous and so was everyone else in the building and so was everyone else in the building More

Quick, easy and professional service at the service department. Only thing is employees should keep their personal conversations at a minimum. Especially about other employees or ones that have walked department. Only thing is employees should keep their personal conversations at a minimum. Especially about other employees or ones that have walked off the job! Lol Other than that, no complaints. More

ALWAYS GREAT SERVICE- SCOTT EAGAN HAS BEEN MY ONLY SERVICE PERSON. SCOTT IS THE BEST WHAT EVER YOU PAY HIM IT IS NOT NEAR ENOUGH SERVICE PERSON. SCOTT IS THE BEST WHAT EVER YOU PAY HIM IT IS NOT NEAR ENOUGH More