Lakeland Ford

Limited Truck was there to have a detailing procedure done. Service man was extremely friending and accommodating. Was offered s shuttle ride upon which I sai Truck was there to have a detailing procedure done. Service man was extremely friending and accommodating. Was offered s shuttle ride upon which I said I wud wait. Detailing did a wonderful job and was appreciative of my time there. More

Fantastic service. I came in to the service dept. with an unscheduled problem, and was treated as if I were the most important customer they ever had, the service dept. I came in to the service dept. with an unscheduled problem, and was treated as if I were the most important customer they ever had, the service dept. were friendly and relieved my worries in such an efficient, professional manner that I new I had come to the right people. When all was said and done they had diagnosed the problem, repaired it and had me back on the road in no time. Lakeland Ford is fortunate to have such knowledgeable staff in their service dept. I left there feeling great. More

customer service Mr. Bruce provided great customer service at the gate. I was pleased with the services and he also numbered my list of to dos on my car so I can know Mr. Bruce provided great customer service at the gate. I was pleased with the services and he also numbered my list of to dos on my car so I can know the importance of each and what can get done in an orderly fashion. More

Treated my wife like she was stupid Stopped in due to the message center saying check fuel inlet. She was told that her truck did not have a fuel inlet light. It was taken in previously Stopped in due to the message center saying check fuel inlet. She was told that her truck did not have a fuel inlet light. It was taken in previously for the same reason and the purge valve was replaced. Since that time, the light occasionally comes on and now when it is topped off with fuel it only shows 3/4 tank. She felt like it was a shame that she came home and googled it and got more information than she got from a certified Ford employee. More

My new F-150 from Lakeland! This was the smoothest car shopping experience I have ever been a part of. Mathew Robinson was insanely helpful and personable throughout the entire p This was the smoothest car shopping experience I have ever been a part of. Mathew Robinson was insanely helpful and personable throughout the entire process and Hank made a huge portion of the paperwork easy to understand and complete. My family and I are thankful to the Lakeland Ford dealership for such amazing customer service. My family will be back here the next time we need a car! More

As Tony the Tiger says ITS WAS GREAT Gina Hines was the service advisor who was taken care of my 2017 Ford Explorer. From the time my car entered ford service dept till Gina called to tel Gina Hines was the service advisor who was taken care of my 2017 Ford Explorer. From the time my car entered ford service dept till Gina called to tell me my car was ready for pickup, I was kept informed and was given top shelf treatment. It is nice to get your car down right on the first time ! Gina and the service person that worked on my car is a asset to Lakeland Auto mall, I have bought cars,pickup trucks and many work vans from LL Ford from 1970 till I bought the Ford Explorer in 2017 all total about 14 vehicles. James R Hatch More

New vehicle Purchased a new f-150 Only after I was sure that the deal I was getting was best round the Tampa Bay area I got a great price on my trade in and was t Purchased a new f-150 Only after I was sure that the deal I was getting was best round the Tampa Bay area I got a great price on my trade in and was treated as if I was family . More

Very professional Sandra did an excellent job closing the deal and getting paperwork done. I would highly recommend her to anyone looking to purchase a new Ford vehicle Sandra did an excellent job closing the deal and getting paperwork done. I would highly recommend her to anyone looking to purchase a new Ford vehicle. More

Purchased a Mustang Ecoboost Excellent service provided by both Yadiel and Justin! They were very helpful and did their most to reach my expectation needs. Justin was extremely pr Excellent service provided by both Yadiel and Justin! They were very helpful and did their most to reach my expectation needs. Justin was extremely professional and helpful! More

Service for my Ford Escape The staff was courteous and the service promptly completed. The appointment was arranged so that I could leave the Escape on the night prior to the se The staff was courteous and the service promptly completed. The appointment was arranged so that I could leave the Escape on the night prior to the service and picked up when complete it was very convenient. More