Lakeland Ford

unbelievable not impressed service manager left me sitting in waiting area for more than 3 hrs while he was home having diner and no one was working on my car. Than tries to mak service manager left me sitting in waiting area for more than 3 hrs while he was home having diner and no one was working on my car. Than tries to make me feel like I caused the problem but he would put it through warranty for me. More

Pleased with the service every time I come in. Every time I come in I am happy with the service when I leave. All the people I interact with in service are so pleasant and helpful. Every time I come in I am happy with the service when I leave. All the people I interact with in service are so pleasant and helpful. More

F-150 in for warranty work Nick was very professional and accommodating. He found my warranty info and was extremely knowledgeable. I drove from Bartow to return to Lakeland Aut Nick was very professional and accommodating. He found my warranty info and was extremely knowledgeable. I drove from Bartow to return to Lakeland Automall due to the quality of service. I will definitely return for my maintenance and repair work. More

My new F-150 from Lakeland! This was the smoothest car shopping experience I have ever been a part of. Mathew Robinson was insanely helpful and personable throughout the entire p This was the smoothest car shopping experience I have ever been a part of. Mathew Robinson was insanely helpful and personable throughout the entire process and Hank made a huge portion of the paperwork easy to understand and complete. My family and I are thankful to the Lakeland Ford dealership for such amazing customer service. My family will be back here the next time we need a car! More

customer service Mr. Bruce provided great customer service at the gate. I was pleased with the services and he also numbered my list of to dos on my car so I can know Mr. Bruce provided great customer service at the gate. I was pleased with the services and he also numbered my list of to dos on my car so I can know the importance of each and what can get done in an orderly fashion. More

Excellent service Very friendly staff and service. Waiting area was very clean and comfortable. I didn't have to wait long at all. Complementary drinks was very thou Very friendly staff and service. Waiting area was very clean and comfortable. I didn't have to wait long at all. Complementary drinks was very thoughtful. More

Very good Kind an curtious in service I always get treated well thanks team I look forward to my next oil change at Lakeland ford Jadon taylor Kind an curtious in service I always get treated well thanks team I look forward to my next oil change at Lakeland ford Jadon taylor More

Fantastic service. I came in to the service dept. with an unscheduled problem, and was treated as if I were the most important customer they ever had, the service dept. I came in to the service dept. with an unscheduled problem, and was treated as if I were the most important customer they ever had, the service dept. were friendly and relieved my worries in such an efficient, professional manner that I new I had come to the right people. When all was said and done they had diagnosed the problem, repaired it and had me back on the road in no time. Lakeland Ford is fortunate to have such knowledgeable staff in their service dept. I left there feeling great. More

Routine oil change and tire rotation. As usual, service was great and done in a reasonable time. I appreciate when they review everything they do and not try to sell a service you don’t ne As usual, service was great and done in a reasonable time. I appreciate when they review everything they do and not try to sell a service you don’t need like a garage I previously went to. More

Great Dealer I was impressed by the staff and the service. They are awesome and very friendly people. They have your best interest in mind. Thank you I was impressed by the staff and the service. They are awesome and very friendly people. They have your best interest in mind. Thank you More