
Lakeland Ford
Lakeland, FL
Filter Reviews by Keyword
By Type
3,183 Reviews of Lakeland Ford
it was nice good job it was nice to be welcom by your staff being i was out of state i will be back next year thanks so much Joe. it was nice to be welcom by your staff being i was out of state i will be back next year thanks so much Joe. More
Best Service Best Ford dealer I have ever done business with. Thank you for the great sales and service. You are the best around. I will tell all my friends. Best Ford dealer I have ever done business with. Thank you for the great sales and service. You are the best around. I will tell all my friends. More
Great Experience Great experience with Bruce Cohen (Service Advisor) from beginning to the moment he returned the keys after the service was completed. Definitely 5 st Great experience with Bruce Cohen (Service Advisor) from beginning to the moment he returned the keys after the service was completed. Definitely 5 star service all the way through! More
Repair Fast and reliable service. Friendly and courteous.Courtesy van very convenient. Waiting area comfortable and clean. Complimentary coffee and donuts n Fast and reliable service. Friendly and courteous.Courtesy van very convenient. Waiting area comfortable and clean. Complimentary coffee and donuts nice touch. Repair work done quickly. More
Thanks Steve! Steve was awesome as always!! He is always Friendly and helpful, fast service,called me as soon as my car was done. Thank you Steve!! Steve was awesome as always!! He is always Friendly and helpful, fast service,called me as soon as my car was done. Thank you Steve!! More
Awesome dealership I had a great experience with this dealership. This is the second car I have bought from them. They went above and beyond to get me in the car I wante I had a great experience with this dealership. This is the second car I have bought from them. They went above and beyond to get me in the car I wanted. More
Service for my Ford Escape The staff was courteous and the service promptly completed. The appointment was arranged so that I could leave the Escape on the night prior to the se The staff was courteous and the service promptly completed. The appointment was arranged so that I could leave the Escape on the night prior to the service and picked up when complete it was very convenient. More
Returning Customer Handed down my 2011 Sonata to my daughter (she loves) and just purchased a 2018 Sonata Hybrid from this same dealer. Always treated well (and reason Handed down my 2011 Sonata to my daughter (she loves) and just purchased a 2018 Sonata Hybrid from this same dealer. Always treated well (and reason I purchased again).. The test drive cemented my decision. Salesman was extremely knowledgeable about showing me all the autonomous safety features. Unbelievable quiet (and safe) ride! More
Great quick service from Yadiel, Kevin (Mgr.). Special thanks to Liz and Lawrence for their persistence without annoyance and Elvis for closing the financials quickly. Good value and see you on nex Special thanks to Liz and Lawrence for their persistence without annoyance and Elvis for closing the financials quickly. Good value and see you on next visit. Maybe offer bottled water for customers waiting (complimentary). Other than that. Lakeland Ford is tops! More
We always see Chris Underford in the ford service center and We were in for the Ford Service center, we always see Chris. Our visit was very quick as we always set an appointment when able to. I always know what We were in for the Ford Service center, we always see Chris. Our visit was very quick as we always set an appointment when able to. I always know what my prices are. Have had some not so pleasant visits in the past, but the good out weigh the bad for sure. Like I said I always ask for Chris and never have any issues. Checking out is always super quick and Kim has fantastic customer service skills and is always enjoyable to talk to More