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Lakeland Ford

Lakeland, FL

4.9
3,183 Reviews

1430 W Memorial Blvd

Lakeland, FL

33815

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3,183 Reviews of Lakeland Ford

January 24, 2019

Purchased a Mustang Ecoboost Excellent service provided by both Yadiel and Justin! They were very helpful and did their most to reach my expectation needs. Justin was extremely pr More

by GOLDIES123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Kokenda, Yadiel Cintron
January 24, 2019

No complaints Service is always easy to schedule and it’s comfortable in the lounge while waiting for the vehicle. Love the complimentary car wash and friendly staf More

by TMDFRIZZELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlton, Napolean (used cars) and Chris in service, Matthew Robinson
January 24, 2019

Buying a Ford Escape I don’t have any complaints.. Lawrence was great to work with and he found me the exact Ford Escape that I wanted. I’m very happy with the service pr More

by ROADGYPSY2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Christian, James Wrinkle
January 24, 2019

Wait? What wait? Pleasant and shorter wait time than I expected for my 10,000 mile check up. Staff was courteous. Waiting area was clean. Happy Ford owner. Thank you. More

by BWC1209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lawrence Christian, Steve Maples
January 24, 2019

First service visit for my 2018 Edge When I first arrived at Lakeland Ford for the first service visit for my 2018 Edge I was assigned to Bruce Cohen as my Service Coordinator. I don't t More

by BAK2FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Cohen, Michael Collins
January 24, 2019

Service was excellent. I think the wait was a little too long, hour and a half. Overall I will continue to have oil changed at dealership More

by KDVMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maples
January 24, 2019

As Tony the Tiger says ITS WAS GREAT Gina Hines was the service advisor who was taken care of my 2017 Ford Explorer. From the time my car entered ford service dept till Gina called to tel More

by DEBHATCH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina Hines
January 24, 2019

Service The service was excellent with not too long a wait. The free donuts helped the morning start off great! My vehicle will continue to be serviced at L More

by CRIMEANDPUNISHMENT21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maples
January 24, 2019

Treated my wife like she was stupid Stopped in due to the message center saying check fuel inlet. She was told that her truck did not have a fuel inlet light. It was taken in previously More

by RACED38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nick?
January 24, 2019

Very professional Sandra did an excellent job closing the deal and getting paperwork done. I would highly recommend her to anyone looking to purchase a new Ford vehicle More

by PETERTAUBENBERGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wrinkle, Sandra Kehoe
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