
Lakeland Ford
Lakeland, FL
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3,183 Reviews of Lakeland Ford
Purchased a Mustang Ecoboost Excellent service provided by both Yadiel and Justin! They were very helpful and did their most to reach my expectation needs. Justin was extremely pr Excellent service provided by both Yadiel and Justin! They were very helpful and did their most to reach my expectation needs. Justin was extremely professional and helpful! More
No complaints Service is always easy to schedule and it’s comfortable in the lounge while waiting for the vehicle. Love the complimentary car wash and friendly staf Service is always easy to schedule and it’s comfortable in the lounge while waiting for the vehicle. Love the complimentary car wash and friendly staff. More
Buying a Ford Escape I don’t have any complaints.. Lawrence was great to work with and he found me the exact Ford Escape that I wanted. I’m very happy with the service pr I don’t have any complaints.. Lawrence was great to work with and he found me the exact Ford Escape that I wanted. I’m very happy with the service provided. More
Wait? What wait? Pleasant and shorter wait time than I expected for my 10,000 mile check up. Staff was courteous. Waiting area was clean. Happy Ford owner. Thank you. Pleasant and shorter wait time than I expected for my 10,000 mile check up. Staff was courteous. Waiting area was clean. Happy Ford owner. Thank you. More
First service visit for my 2018 Edge When I first arrived at Lakeland Ford for the first service visit for my 2018 Edge I was assigned to Bruce Cohen as my Service Coordinator. I don't t When I first arrived at Lakeland Ford for the first service visit for my 2018 Edge I was assigned to Bruce Cohen as my Service Coordinator. I don't think I could have gotten a better coordinator. He was friendly, knowledgeable, made me feel important and we had a lot in common including the Philly Eagles and ethnic food. When I return for my next visit to Lakeland Ford I will definitely request that Bruce be my Service Coordinator again. With respect to the work performed on my SUV for the initial service, Michael Collins accomplished everything that needed to be done and returned my car to me in spotless condition. I WILL BE BACK. More
Service was excellent. I think the wait was a little too long, hour and a half. Overall I will continue to have oil changed at dealership was excellent. I think the wait was a little too long, hour and a half. Overall I will continue to have oil changed at dealership More
As Tony the Tiger says ITS WAS GREAT Gina Hines was the service advisor who was taken care of my 2017 Ford Explorer. From the time my car entered ford service dept till Gina called to tel Gina Hines was the service advisor who was taken care of my 2017 Ford Explorer. From the time my car entered ford service dept till Gina called to tell me my car was ready for pickup, I was kept informed and was given top shelf treatment. It is nice to get your car down right on the first time ! Gina and the service person that worked on my car is a asset to Lakeland Auto mall, I have bought cars,pickup trucks and many work vans from LL Ford from 1970 till I bought the Ford Explorer in 2017 all total about 14 vehicles. James R Hatch More
Service The service was excellent with not too long a wait. The free donuts helped the morning start off great! My vehicle will continue to be serviced at L The service was excellent with not too long a wait. The free donuts helped the morning start off great! My vehicle will continue to be serviced at Lakeland Ford. More
Treated my wife like she was stupid Stopped in due to the message center saying check fuel inlet. She was told that her truck did not have a fuel inlet light. It was taken in previously Stopped in due to the message center saying check fuel inlet. She was told that her truck did not have a fuel inlet light. It was taken in previously for the same reason and the purge valve was replaced. Since that time, the light occasionally comes on and now when it is topped off with fuel it only shows 3/4 tank. She felt like it was a shame that she came home and googled it and got more information than she got from a certified Ford employee. More
Very professional Sandra did an excellent job closing the deal and getting paperwork done. I would highly recommend her to anyone looking to purchase a new Ford vehicle Sandra did an excellent job closing the deal and getting paperwork done. I would highly recommend her to anyone looking to purchase a new Ford vehicle. More