Lakeland Toyota
Lakeland, FL
Filter Reviews by Keyword
By Type
Showing 790 reviews
Very good service on put hade of our new 2025 RAV4. Brian did an excellent job and we could not expect more from sales person. We were a bit disappointed on the trade-in offer on our 2013 Buick Ve Brian did an excellent job and we could not expect more from sales person. We were a bit disappointed on the trade-in offer on our 2013 Buick Verano with 22k miles in like new condition. In the future we will make arrangements to sell our car without trading it. Thank you Brian More
Kawann, Kawann, Kawann, is your go to guy! When I'm looking for a vehicle I like to just be able to look and then alert someone of what I would like to test drive rather than having someone ho When I'm looking for a vehicle I like to just be able to look and then alert someone of what I would like to test drive rather than having someone hover over me and try to sell me cars that I'm not interested in. Kawann respected that and gave me his card and said, "When you're ready let me know what you want to drive." I had no intentions on buying that day, but I did after I found a car that I liked. Kawann helped the entire process go smoothly and his manager, Clive, was nice as well. More
We had to make a short-notice purchase of a new truck when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set when the engine on my current truck died. I picked out a new Tacoma on the Lakeland webpage and had a salesperson call me a few minutes later to set up a test drive. My salesperson (Shelby) was fantastic. She walked me through every detail and really put me at ease during an extremely stressful day. After the purchase, I said I would have to come back later to pick up the new truck and bring them the old truck (if it would make the trip). Shelby instead drove the new truck to my house. She and another associate then drove my old truck away. This was AFTER they spent a considerable amount of time in my driveway, explaining the features of the new Tacoma to me and my wife. They didn't leave until they were sure we were comfortable. I will recommend Lakeland Toyota to anyone looking for a new vehicle, and will absolutely recommend they reach out to Shelby when they get there. More
David Moran our salesman was wonderful, he is a company asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make asset. Manny the finance person was a fast talker & we were misled on features of the vehicle. Next time I renew my lease I will call ahead and make sure I deal with David and request a different finance person. John O, the gentleman that did my paperwork was very understanding, kind and answered all my questions. He even gave me a snack because it was way past lunch time and close to dinner time More
Austin made my experience wonderful. It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland It was the easiest car purchase I have made to date. He got me the car I wanted and took good care of me. I will be buying my next car from Lakeland Toyota. More
Purchased 2025 Rav4. Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sa Had a great experience with the total process. I was treated as if I was their only customer. The cost and features were explained in detail. The sales person was great. More
Ben Valich did a fantastic job. Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Ve Excellent customer service. Very professional. I purchased a 2021 Toyota Avalon Hybrid. Financial department excellent job as well and Johnny from Venezuela was outstanding as well. I will definitely go back to Lakeland Toyota. 4 Toyotas in my household. Thank you. More
bought a part online, part never came, called and asked about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they about part. they said it was no longer avalible. issued me a refund code029662 on 10/29/24. money was not returned to my card. called,asked why. they said refund was issuedand it was out of their hands,their card service provider was responsible.i asked would they call their card service provider. they said they do not know who their card service provider is! then hung up on me! More

