Lakeland Volkswagen

Service on my Jetta went smoothly. Waited for my vehicle and it was completed on time. Waited for my vehicle and it was completed on time. More

My car unexpectedly broke down while on vacation in the area. We had just purchased it less than a month ago at another dealership so it was frustrating to be in the situation to begin with. But the mechan area. We had just purchased it less than a month ago at another dealership so it was frustrating to be in the situation to begin with. But the mechanics, specifically Matt Lindberg who handled my case, did all they could to get the parts ordered and repaired as quickly as possible so I could get home to my family. They communicated with me each step of the way. I have been impressed with the customer service from VW from purchase, roadside assistance, warranty, and repair! Definitely recommend. More

Getting my car serviced is always such a breeze with Lakeland Volkswagen. The techs and various support staff are very attentive and helpful. I really appreciate that they always try to maximize my warr Lakeland Volkswagen. The techs and various support staff are very attentive and helpful. I really appreciate that they always try to maximize my warranty and various plans to get me out the door with the least cost out of pocket. I am forever grateful to have met Michelle, purchased my vehicle from Lakeland Volkswagen, and get to keep going back. More

The Service Provider, Jeff Perard was very professional and knowledgeable. He informed me of things that I should possibly have done in the future and in detail. Told me what was done on my vehicle on the and knowledgeable. He informed me of things that I should possibly have done in the future and in detail. Told me what was done on my vehicle on the day that I was there. More

I will continue to repeat myself Jeff in service and the guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate guys that work with him make my visits a perfect experience. Jeff always makes me feel like I'm a value customer! Being in retail I truly appreciate the genuine and sincere care I receive. More

The guys at this particular dealership was very attentive. They were very helpful with fulfilling the needs my vehicle needed. When my parts where ready they called at reasonable time and help me s attentive. They were very helpful with fulfilling the needs my vehicle needed. When my parts where ready they called at reasonable time and help me schedule to get my vehicle fixed. More

I stopped in unannounced due to a battery issue. They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling They took me right in and took care of the issue. They never made me feel like I was inconveniencing them. Matthew was working alone and was hustling to make sure everyone was taken care of timely. GREAT service. More

My tdi had a warranty issue. I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is I had to return the vehicle three times to have it repaired correctly. Even though it took them three tries and being very under staffed, my car is running much better now. Awesome customer service. More

I was not sure about how my experience would be but it was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help was grate . I didn’t know I was going to get the best kind of care & im so grateful for that kind of help More

Jeff from service department he’s the greatest he knows how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty how to check the customer and give good vibes I wish you had more service guys like him with a great attitude lovable respectful loyalty More