Back

Lakeland Volkswagen

Lakeland, FL

4.4
3,205 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
Contact Dealership

209 S Lake Parker Ave

Lakeland, FL

33801

Directions

By Type

Showing 3,205 reviews

May 05, 2026

The process was easy & everyone was very knowledgeable & the customer service was top notch! Would definitely recommend Volkswagen Lakeland. More

by HALIE.R.MEADOWS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Service Dept
May 04, 2026

Wonderful service, hassle free and THEY TELL THE TRUTH at VW of Lakeland! Carlos & Larry were both great to work with!! Plan to continue doing business with them in the future! More

by stephanied121
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guiterrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

Everything was great. Quick, easy, and hassle free. My advisor Jeremy Sternisha was amazing. Phenomenal communication! Organized even while dealing with multiple custome More

by Arnicia Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Sternisha
May 04, 2026

Incredible communication! Ashleigh in the service department worked to do everything she could to make sure our vehicle was taken care of and even worked directly with our ins More

by sreggieh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashleigh in Service is the best
May 03, 2026

Ashleigh and Matt are true professionals and are always friendly and knowledgeable! Dan the master mechanic is amazing and consistent with every visit. More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Ashleigh and Matt
May 03, 2026

IT WAS A DELIGHT TO WORK WITH SERVICE ADVISOR ASHLEIGH HERNAN, SHE WAS VERY EFFICIENT AND HANDLED EVERYTHING WELL FOR ME. NOTE: NOT TO SURE ABOUT THE MECHANICS IN THE SHOP. THAT STATEMENT HAS NO REFLECT More

by bobsplacetwo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLEIGH HERNAN
May 03, 2026

I particularly liked working with Service Advisor Ashleigh Hernan. She is very bright, personable and was able to help me get my car serviced properly. Note: not to sure about the mechanics working o More

by bobsplacetwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ASHLIEIGH HERNAN
May 02, 2026

Everyone was so helpful and honest. Planning to come back next fall for modules replacements and new tires! More

by jsmitchel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Arthur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Corbin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Guiterrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026

Ashleigh and Matt are always amazing as is Dan the Master mechanic! I will always be a custer as long as they are there! More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh and Matt
May 01, 2026

Good customer service. The wait was longer than what I am use too for oil change. I can hear wind inside suv when windows rolled up and no radio on. Lots of whistling no More

by lisachat28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure Brandon? The tall guy with accent very nice good customer service
1
...