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Lakeland Volkswagen

Lakeland, FL

4.3
2,462 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,462 reviews

April 13, 2024

I had a great experience buying my Taos at the VW dealership in Lakeland. I just stopped by and everyone was so friendly and welcoming. Best car buying experience I’ve had so far! More

by Tara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Diveley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

Very helpful and nice . Took a little longer than I had anticipated but all in all very satisfied with them More

by thinote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2024

the service rep was very insightful in explaining the diagnosed items which allowed me to make a more informed decision. Regarding people I worked with I am not seeing their name or picture to choose so, More

by toanth03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2024

The staff was very professional and attentive. I would recommend this location to anyone. Thank you guys. More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2024

Ashleigh and Gio are fab. The finance manager and manager are untrustworthy and rude. Gio and Ashleigh in service are fabulous employees. More

by Cooneycalmdown
Recommend Dealer
No
Employees Worked With
Ashley ghost and Gio. They were great.
April 07, 2024

Supposedly or der a new radio Jan 25 and still don't have it. Geo is trying to help but he never knew our problem till Feb 16 More

by Cooneycalmdown
Recommend Dealer
No
Employees Worked With
Sat service crew and Larry in finance
April 04, 2024

General manager is TRASH and a LIAR. Service department can’t find anything wrong with a vehicle stopping for no apparent reason. I can’t wait to trade this lease in. I will NEVER deal w More

by raven_west25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Diveley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Draper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Arthur
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Sullivan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Fondaw
1.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Riddle
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katlyn Oldham
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rushing
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2024

Parts came in sooner than expected. Didn't wait long for work to be completed. Just a great overall experience. More

by JTerry81
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
April 01, 2024

Cash purchase so not really any issues with management Would recommend this dealership to others More

by newmantodd
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Barnett
April 01, 2024

Very friendly and professional. Excellent communication If I had one negative thing to say it would be the complimentary car wash was poorly executed with multiple missed areas. More

by newmantodd
Recommend Dealer
Yes
Employees Worked With
Ashley in Service
1
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