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Lakeland Volkswagen

Lakeland, FL

4.3
2,278 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,278 reviews

December 03, 2023

The dealership its self was okay but the Michelle the sales person was very unprofessional with certain comments. In my opinion I don’t believe it is necessary to tell a someone “ if I don’t feel comfort More

by zanemcdaniel
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Barnett
2.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2023

Quick, easy, kind, and clean waiting room! The employees were nice and the complimentary beverages were nice More

by kenziearnold2005
Recommend Dealer
Yes
Employees Worked With
Ashleigh
December 02, 2023

I bought the car from someone else. It came with a volkswagen warranty they did their best to accommodate my needs More

by Bobthechevyguy81
Recommend Dealer
Yes
Employees Worked With
Ashley
November 30, 2023

Great Service Great Experience Fast Friendly Service Department went extra mile to make sure I was happy More

by sba33813
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
November 30, 2023

As always the service was superb. Everyone that I encountered was friendly and very helpful More

by damon.blue
Recommend Dealer
Yes
Employees Worked With
Michael Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Davis
November 29, 2023

Great Dealership service department goes above and beyond to make sure things are done correct. More

by sba33813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernann
November 29, 2023

The scheduling is very easy and availability was plentiful. Drop off was easy, it's signed well and everyone is pleasant. Matthew is always helpful and courteous and the communication is good. Thank More

by jmash_1
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg
November 28, 2023

Matthew was GREAT! I overheard him with another customer & you could tell he cares & was going out of his way to help the man. It was nice to witness his kindness. More

by hellowendel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2023

Ashleigh was amazing to work with! She turned a stressful situation into a positive outcome. She was pleasant, efficient and knowledgeable. She’s a true asset to your company! More

by Larissa C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh in service
November 23, 2023

Had a set appt with Michelle, when we got there she couldn't work with us because she started with another customer so we then sat either Will. And I leased two cars from them prior and they didn't eve More

by CONNIE.RICZU
Recommend Dealer
Yes
Employees Worked With
Michelle Barnett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Barnett
1
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