Lakeland Volkswagen

Efficient simple pleasant purchasing experience. We drove down from Orlando and purchased a Silk Blue 2017 Jetta SEL. The Internet sales department with Michelle was fantastic and Jeff, the salesman We drove down from Orlando and purchased a Silk Blue 2017 Jetta SEL. The Internet sales department with Michelle was fantastic and Jeff, the salesman was professional and very helpful in assisting us with the process. Larry the Finance Manager was also straightforward and above all no one was pressuring or in any way unpleasant to engage with. There were no fun and games that other dealerships incessantly engage in. This was totally hassle free. We knew the car we wanted and the price was exactly as advertised. This was a fantastic buying experience that took under an hour and our next VW purchase will almost certainly be with Lakeland Volkswagen again. More

Went the extra mile 'd previously purchased 2 VWs from my local dealer so when the time came to buy another, I contacted them first. When I asked about the availability o 'd previously purchased 2 VWs from my local dealer so when the time came to buy another, I contacted them first. When I asked about the availability of a certain color I was told that they probably would have one soon and when I asked about pricing I was told it would depend on what incentives were available at the time of purchase; Not good enough! I started contacting other dealers about inventory. Michelle Barnett at Lakeland VW was the only one who offered to search for what I wanted and when she found it, she got it for me at the price I wanted. So guess who got my business? Thank you Michelle and thank you Lakeland VW, it was worth the 60 mile drive! More

Happy to make the trip to Lakeland 11 years ago I drove my Toyota 4Runner off the lot with 3 miles on the ODO. 180,000 miles later it was time for a new vehicle. The top 3 things I was 11 years ago I drove my Toyota 4Runner off the lot with 3 miles on the ODO. 180,000 miles later it was time for a new vehicle. The top 3 things I was looking for in a new vehicle where 1) reasonably good gas milage (I drive 25K miles a year for work) 2) technology 3) versatility. A sporty hatchback checked all three boxes for me. My search narrowed to the Ford ST and VW Golf GTI. I drove both vehicles and the VW was the clear winner. It was not only more refined, but it had the personality I was looking for as well. I started dealing with a local VW dealer in Orlando, but wasn't satisfied with their response time. I reached out to Lakeland VW through Cars.com to confirm they had the exact make/model/trim/color/transmission that they had listed on the website. Lakeland VW was quick to respond to any and all of my questions, and because of that, I made the trip from Orlando to Lakeland. I was at the dealership at 9AM on a Saturday, and by Noon I was on the road back home with my new VW. It was going to be hard to steal me away from Toyota; I loved my 4Runner and it was a phenomenal vehicle...but VW had the automobile that suited me. My experience with Lakeland VW was pleasurable, and the car buying process could not have been easier. Hats off to Lacey with their internet department for answering my initial questions and getting me to the dealership, Hiram for his product knowledge and sales ability, and Jared for getting through the paperwork process quickly. I am extremely happy with my purchase, and I'm looking forward to putting many enjoyable miles on my MK7 Sport. More

Rude people What kind of professonalism is it, when a business kicks you out of their facility?? When you are expressing your opinion on being LIED to. What kind of professonalism is it, when a business kicks you out of their facility?? When you are expressing your opinion on being LIED to. More

Awesome Purchase Experience Came in looking for a car for my daughter for her 16th birthday. Wanted safety, economy and of course all the gadgets a 16 year old needs. We found Came in looking for a car for my daughter for her 16th birthday. Wanted safety, economy and of course all the gadgets a 16 year old needs. We found a 2013 Jetta and we were out the door in about an hour. Jeff Havard did a great job explaining the process to my daughter and made the purchase a very happy time for both my daughter and myself. More

Outstanding service! Outstanding service from start to finish. Delivery took less than a hour as promised on their website. Jared M and Corey G did a great job! Outstanding service from start to finish. Delivery took less than a hour as promised on their website. Jared M and Corey G did a great job! More

Fantistic - Buy From These Guys Wow what a great dealership! Their website provided a quote better than any other dealership was able to do in person, by phone or online. I negotia Wow what a great dealership! Their website provided a quote better than any other dealership was able to do in person, by phone or online. I negotiated a better price over the phone and placed a non-refundable deposit on the car that we wanted. Our family drove from South Florida to Lakeland to buy our son his first car. No fuss, no headaches, no problem! It was 110% worth the time to drive back and forth from South Florida to Lakeland in one day. More

Wow Excellent service This dealer is excellent really honest and fast and easy I was there like an Hour. The whole team is great From Mitchell, Lacey , Jared and Trey are a This dealer is excellent really honest and fast and easy I was there like an Hour. The whole team is great From Mitchell, Lacey , Jared and Trey are awesome people thank you More

,friendly, positive and low pressure I purchased a 2012 VW Jetta at this dealership and was very pleased with my experience at Lakeland VW. Israel and Jared were very helpful throughout t I purchased a 2012 VW Jetta at this dealership and was very pleased with my experience at Lakeland VW. Israel and Jared were very helpful throughout the process. I was a little nervous about purchasing a car through a dealership, since I'd only purchased from private sellers before. However, both Israel and Jared made the experience positive and low pressure. Israel answered any questions I had about the vehicle and made sure all my concerns were taken care of before I purchased it. A great benefit for me is that VW offers a 2 year bumper to bumper warranty on their certified pre owned vehicles. I had an excellent experience at Lakeland Volkwagen, and would recommend it to others looking for new or used car. More

Great group of people Guys went the extra mile to get the job done and get the deal done in order to get me in my new VW. Worked very well with me on my trade and got me th Guys went the extra mile to get the job done and get the deal done in order to get me in my new VW. Worked very well with me on my trade and got me the car I wanted. Jeff Havard was awesome. More