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Lakeland Volkswagen

Lakeland, FL

4.3
2,933 Reviews
At the Lakeland Volkswagen, we work to provide our customers with vehicle options to suit every taste and style, state-of-the-art facilities, and a pressure-free, customer-focused approach to service. As part of this unique level of service offers you and your vehicle a wide array of exclusive amenities, including these great benefits: Complimentary Car Washes 10% Off Accessories & Clothing Internet Work Stations Lakeland Volkswagen Gourmet Coffee Bar
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209 S Lake Parker Ave

Lakeland, FL

33801

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Showing 2,933 reviews

February 10, 2024

Great customer service,It was an easy process through out the entire time Great customer service,it was an easy process all through the entire time I was there More

by jfalejandro1
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
February 09, 2024

Melissa is always very helpful, thorough, knowledgeable and friendly. I have also worked with the other advisors there and have always had a great experience. The seating in the waiting room is very comfor More

by SRAYBORN1
Recommend Dealer
Yes
Employees Worked With
Melissa?
February 09, 2024

Ashley was very helpful and pleasant. The mechanic, however, originally said I need new back brakes. When I pointed out having them replaced 10,000 miles prior, they reevaluated the brake More

by scottheadley
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Matthew Lindberg
February 09, 2024

Amazing customer service Matt is a great service advisor and always provides great customer service More

by kimbrel.heather01
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
February 08, 2024

Wonderful experience! ! Love your staff! From the day we purchased my vehicle to every single visit to have my car serviced, I have been beyond happy! Your staff is so genu More

by dancequest7
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Matthew Lindberg
February 07, 2024

Katlyn was very helpful in every question I had. She followed up on everything I had to order to get my car working properly. She was over my expectations and very attentive. Is my first appointment More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
February 07, 2024

Friendly, helpful staff. My rating for the dealership experience requirement for a certain amount of words is a '1.' More

by jeremyhornsby
Recommend Dealer
Yes
Employees Worked With
Matt.
February 06, 2024

Fast, informative and reliable Everything worked as expected Customer Service offered other maintenance services needed More

by MANNYJC86
Recommend Dealer
Yes
February 05, 2024

Ashleigh Hernan was so amazing. Great communication! Very friendly! Made the horrible experience with the vehicle so much better. Thank you! More

by kecheverri13
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernan
February 05, 2024

Brakes are still making noise. My check engine light is back on and I have no windshield wipers fluid. More

by ODALISCANDIA
Recommend Dealer
No
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