Lakeland Volkswagen

Matt is such a knowledgeable, professional, kind, customer focused, and did a superb job with letting me know the recommended services that needed to be done to keep my car running strong. He kept me customer focused, and did a superb job with letting me know the recommended services that needed to be done to keep my car running strong. He kept me informed throughout the entire service appointment and did such a great job. All of the service staff are amazing including Ashley and Shelly as well. They make such a great team and really work so well together. Shelly is always so nice and professional and I look forward to coming to Lakeland Vw to see all of them. Lakekand Vw is the best and I greatly appreciate the entire staff there. They do such a phenomenal job and provide such exceptional customer service which makes me a lifetime customer. There's no other dealership or car brand that I would choose because of the outstanding and committed service at Lakekand Vw. More

Car was kept for five months from October 16th to February 25th 2024. Issue remains, still throwing code 2015. Picked up car second time and almost left me walking, returned car next day, four days b February 25th 2024. Issue remains, still throwing code 2015. Picked up car second time and almost left me walking, returned car next day, four days before Christmas. Retrieved car February 25th. Still throwing code. More

Great Very nice place. People are very helpful and they called to keep me posted on the service status. Car was nice and cleaned People are very helpful and they called to keep me posted on the service status. Car was nice and cleaned More

Matt took good care of me. My car had a cascading issue. He explained all the costs time. My car had a cascading issue. He explained all the costs time. More

Excellent service from the young lady in the service office to Matt in the service department. I would recommend anyone to go to the office to Matt in the service department. I would recommend anyone to go to the More

My experience at Lakeland VW was, and has been, truly exceptional. The employees showcase an impressive level of professionalism, extensive knowledge, and an unwavering- and genuine- commitment to satis exceptional. The employees showcase an impressive level of professionalism, extensive knowledge, and an unwavering- and genuine- commitment to satisfying the customer. Their outstanding service deserves acknowledgment, and I wholeheartedly appreciate their dedication to excellence. Larry, Matthew, Ashley, the other Ashleigh, Saul - and anyone else whom I may have missed / or may not know their name (my apologies)- I greatly appreciate all of their exceptional and friendly service, which truly sets them apart, and I believe all of their dedication merits recognition. More

On time very polite wait time short That's all I have to say Ok thanks say Ok thanks More

Very professional and helped me with an emergency for my flat tire! 10-10 recommend flat tire! 10-10 recommend More

Service was great it just took a long time to get the car in. The appt was for 10:30 and it was not finished until 12:30 for a simple oil change. in. The appt was for 10:30 and it was not finished until 12:30 for a simple oil change. More

Great experience Michelle was wonderful. The sales manager was a tough negotiator as it should be. The car was exactly what I wanted and the process was smooth and fast. Very happy The sales manager was a tough negotiator as it should be. The car was exactly what I wanted and the process was smooth and fast. Very happy More