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Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,837 Reviews

1,837 Reviews of Lakeland Volkswagen - Service Center

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April 28, 2020

Very professional, i had a pleasant experience having both of my vehicles serviced at this dealer. All of the employees were great and very helpfull More

by AMA122269
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
April 26, 2020

Everyone great as usual. I was just there for my 20,000 mile maintenance. I’m glad they are able to be open and that everyone is healthy. More

by jeff4165
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 23, 2020

Brian and Jonathan if in very good to with me and Brian and Jonathan if in very good to with me and service I've been coming there since 2004 with my first Volkswagen Beetle convertible and we're ver More

by FSB53
Recommend Dealer
Yes
Employees Worked With
Ron Fondaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Fiermonti, Jeff Perard
April 22, 2020

Always fast, pleasant, honest service. I will continue having my services done at the dealership as long as I am treated this way. Thanks again! More

by BPMALONEY.O
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
April 22, 2020

Lakeland VW are ALWAYS so nice and helpful! Parts, Service, and even the Porter's are always exceptionally helpful. The BEST dealer experience we've EVER had! More

by CB3BMX
Recommend Dealer
Yes
Employees Worked With
Gene Roberts, Anthony McCalla, Bradley Frazier, Jeff Perard
April 20, 2020

They rotated radial tires wrong...they crossed them instead of front to back keeping them on the same side...they fixed it after I went back but they wasted my valuable time More

by Kmeador36
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti, Jeff Perard
Apr 20, 2020 -

Lakeland Volkswagen responded

Thank you for speaking with me and giving us the opportunity to make this right. Thank you, Brian Woerdehoff Service Manager Lakeland VW 863-688-8112

April 20, 2020

Everything excellent. Great service. Thank you for servicing my car during this crisis. Dealt with in a very timely manner. Everyone is doing a great job More

by Landithebest
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020

The service department is always able to fit my vehicle in quick, and always return my car sparkling clean. They call several times throughout the maintenance process to keep me updated, and I feel like th More

by JOYF
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 20, 2020

Good people on the department the mechanic no that good they broke the P Shift now I have to go back to fix this and I leave and hour away. More

by ricardo6
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti, Jeff Perard
April 16, 2020

excellent I had a problem with my sunroof. The part had to come from Germany. They kept me informed about my part. When it came in even under the conditions More

by pamparrish
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Jeff Perard
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