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This rating includes all service center reviews, with more weight given to recent reviews.
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1,811 Reviews of Lakeland Volkswagen - Service Center
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March 16, 2020
Always willing to work with you, friendly, great service, nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. nice waiting area, explain everything.. I am very happy with their service! Love that they wash my car too. More
by TEEDUB.BALDWIN
Verified CustomerEmployees Worked With
Jeff Perard
March 16, 2020
No communication with anyone in the building. They try to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. to be attentive but come off as disorganized. I’ve come to think that maybe going to another Volkswagen I would have a better experience. More
by EDDYJR1027
Employees Worked With
Jonathan Fiermonti
March 11, 2020
Awesome place! Jonathan in service is the best! He truly cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I cares about his customers and doesn't want to see them in a bad spot-financially or compromising safety. I am glad to have found a VW service that I feel I can trust. More
by jlchadwick
March 06, 2020
AWFUL EXPERIENCE!!! SERVICE GUY WAS SOOOOOO RUDE!! I WILL NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUS NEVER BE BACK!!! MNGR BRYAN SAID HED CALL ME ABOUT THE TROUBLE, NEVER DID!! YOU GUYS ARE AWFUL!!! IT SHOWS JUST HOW MUCH YOU GUYS CARE ABOUT GOOD CUSTOMER SERVICE, YOU DONT!! More
by MSSSIMS420
Employees Worked With
Bald service guy, was awful!, Brian Woerdehoff
March 06, 2020
Great team, came in for DEF and to ask a question about my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. my alignment. Lakeland VW was able to get me in for service on the alignment and was finished in no time. 5/5 great team. More
by Patrick
Employees Worked With
Brian Woerdehoff
March 02, 2020
Jonathan was very professional and humble with my service issues. He brings a comfortable and refreshing spirit to the atmosphere. I will come again because of him. issues. He brings a comfortable and refreshing spirit to the atmosphere. I will come again because of him. More
by tlatty1975
Employees Worked With
Brian, Jonathan Fiermonti
March 02, 2020
Staff is friendly. Service time is quite long for basic things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work. things, and scheduling could be better to get cars in and out faster. Great people, great cars, but service system needs work. More
by KyleighBrobst
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti, Bradley Frazier
March 02, 2020
Came down for the 10,000 mile check up and everyone was very professional and knowledgeable. They offer to give me a ride if I needed to go somewhere while they were doing maintenance on my car. very professional and knowledgeable. They offer to give me a ride if I needed to go somewhere while they were doing maintenance on my car. More
by RamosVoigt
Employees Worked With
Jeff Perard
March 02, 2020
An excellent customer service and very well oriented service they make you feel as a family for that reason I will return again Thank you for your service service they make you feel as a family for that reason I will return again Thank you for your service More
by domingog1964
Employees Worked With
Jonathan Fiermonti, Jeff Perard
