Lakeland Volkswagen - Service Center

Couldnt fix my recall issues Went in for recalls stated I wasnt covered for the part that failed even though my vin was included in recall so I have a failed part went no money t Went in for recalls stated I wasnt covered for the part that failed even though my vin was included in recall so I have a failed part went no money to fix More

Service review I received a recall notice for my 2019 Jetta and scheduled the service for the replacement part. While there, Lindsie found that there was a 2nd reca I received a recall notice for my 2019 Jetta and scheduled the service for the replacement part. While there, Lindsie found that there was a 2nd recall on part(s) and took care of it while I was there. She provided very efficient information and communicated it to me. More

Team 300 Lakeland VW has been taking care of my 2003 Passat since day one, when I drove off the lot. 16 years and 243,000 miles later they are still taking car Lakeland VW has been taking care of my 2003 Passat since day one, when I drove off the lot. 16 years and 243,000 miles later they are still taking care of my “baby.” This is the team that will get my “baby” to 300,000 miles! Excellent and professional. Brian, Jonathan and the team are trust worthy and dependable. More

very satisfied (expect for the price) We are very please with the service, expect for price of the wheel alignment. Called other VW dealers in Orlando area by far your price was the most c We are very please with the service, expect for price of the wheel alignment. Called other VW dealers in Orlando area by far your price was the most costly. Their prices ranged $129.99-229.00, will consider that the next time we have to have service. Ron More

Relieved Lyndsay Baker was exceptionally helpful during all my encounters with the dealership. She was friendly, knowledgeable, and genuinely concerned about m Lyndsay Baker was exceptionally helpful during all my encounters with the dealership. She was friendly, knowledgeable, and genuinely concerned about my situation. If I owned a business, I would want her working with me. More

20000 service on Golf Alltrack I chose Lakeland VW for my service because I purchased the vehicle there and both sales and service has been exceptional since I took delivery . I chose Lakeland VW for my service because I purchased the vehicle there and both sales and service has been exceptional since I took delivery . More

Lakeland VW I’m always treated well when I take my car in. Very pleasant staff. Jonathan F. was very informative and Galo J. did a great job on my car. I’m always treated well when I take my car in. Very pleasant staff. Jonathan F. was very informative and Galo J. did a great job on my car. More

My service experience Had to wait at least 30 minutes to speak with someone, even through I had an appointment. Then, another long wait waiting for diagnostics,for which Had to wait at least 30 minutes to speak with someone, even through I had an appointment. Then, another long wait waiting for diagnostics,for which I was charged two separate charges due to one issue not covered by warranty. More

Check reason for dash lights bein on, Great dealership to do business with. They do things right the first visit. They treat their customers with utmost respect. Like my DUNE and have con Great dealership to do business with. They do things right the first visit. They treat their customers with utmost respect. Like my DUNE and have confidence in getting it serviced in a timely manner. Everyone is very helpful and kind to my wife when she takes it in, More

Good enough They are always super polite. However, there have been times that I came in and after they washed my car black smudges were all over it. Also, they ga They are always super polite. However, there have been times that I came in and after they washed my car black smudges were all over it. Also, they gave me my keys to go get my car after it got serviced and it was no where that i could find it. I hit the panic button like she told me to but it was far enough way that it wouldn't go off. So the man behind the service counter grabbed my key found it and pulled it up for me and apologized. Like I said, super polite but kind of lazy or sloppy. Overall they are okay. More