John Sullivan
John Sullivan at Lakeland Volkswagen

John Sullivan

Parts Manager

Lakeland Volkswagen

209 S Lake Parker Ave
Lakeland, FL 33801

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4.5
70 Reviews
4.5

70 Reviews

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70 Reviews of John Sullivan

September 09, 2026

Dealership Rating
Employee Rating

Knowing Lakekand is a family operation, I believe they offer better deals. If you do your research and compare with other dealers you will definitely get a better price. More

by ViejoGLI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 10, 2026

Lakeland Volkswagen responded

Hi, We’re glad you took the time to compare your options and that it helped you feel that Lakeland Volkswagen offered a price that made sense for you. Being family owned is something we’re proud of, and we really appreciate you choosing to shop with us and recommending us to others.

September 09, 2026

Dealership Rating
Employee Rating

Excellent Customer Service offered throughout the Service Crew. The Ease to setup a Appointment. What You should Expect in a Service Department for You Car. More

by ODDRIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Bailey , Service Department Ashleigh

Sep 10, 2026

Lakeland Volkswagen responded

Hi, We’re glad setting up your appointment was easy and you felt well taken care of throughout your visit. We appreciate you choosing Lakeland Volkswagen and sharing your experience with us.

May 23, 2026

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Employee Rating

I have been taking my vehicle to Lakeland Volkswagen for over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There ha More

by pjmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw, Larry Riddle

May 25, 2026

Lakeland Volkswagen responded

Hi, thank you for being a loyal customer of Lakeland Volkswagen over the past three years. We are glad to hear Ashleigh Hernan has continued to provide a positive experience while keeping you updated throughout your service visits. It is also great that she was able to step in and help resolve the one experience that did not go as planned. We truly appreciate your continued trust in our service team.

May 21, 2026

Dealership Rating
Employee Rating

Great service! Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again More

by jmagann99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jared Diveley, Ron Fondaw

May 21, 2026

Lakeland Volkswagen responded

Hello, thank you for the kind words about Lakeland Volkswagen. We are happy to hear the team made you feel welcomed and took care of your concerns quickly. We look forward to seeing you again down the road!

February 11, 2026

Dealership Rating
Employee Rating

I have been going to Lakeland VW to service my vehicle for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notifi More

by pjmedina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Riddle , Ashleigh in Service department

Feb 11, 2026

Lakeland Volkswagen responded

Hi, thank you for your continued trust in Lakeland Volkswagen for your service needs. Having a long history with us makes your feedback especially meaningful, even when one visit did not go as planned. We are glad you spoke with Ashleigh so the concern could be addressed right away. It is reassuring to hear the team took the time to correct the issue and leave you feeling confident in your decision to keep servicing your vehicle here. Your loyalty truly means a lot to us.

January 15, 2026

Dealership Rating
Employee Rating

As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen More

by rettacarroll1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 06, 2026

Dealership Rating
Employee Rating

Thank you for always working with me and fixing my vehicle will always comeback thank you Alex Elliot More

by Gianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 07, 2026

Lakeland Volkswagen responded

Hi Gianna, thank you for taking the time to share your experience with Lakeland Volkswagen. We are glad Alex and the team have been able to help keep your vehicle in great condition. It’s wonderful to hear you feel confident returning to us for service. We appreciate your loyalty and look forward to seeing you again.

December 17, 2025

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Employee Rating

Very nice. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. More

by joncjones67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2025

Lakeland Volkswagen responded

Hello Jon, We’re glad to hear that your experience at Lakeland Volkswagen was smooth and enjoyable. It’s wonderful that the team made you feel confident in the service you received. Thank you for sharing your feedback.

November 15, 2025

Dealership Rating
Employee Rating

Rip off lying cheating perks! I had horrible experience from start to end. I was told lie after lie and then attempted to charge me 900 to let me know if it was covered repair.ser More

by staceys.scenicview
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ron Fondaw

Nov 20, 2025

Lakeland Volkswagen responded

Hi Stacey, I’m really sorry to hear about your experience. What you described is not okay and certainly not how we want anyone to feel coming to Lakeland Volkswagen. Jared Diveley would like to connect with you directly to hear your side and review what happened. You can reach him at jared@lakelandvw.com so we can make sure your concerns are fully addressed.

October 09, 2025

Dealership Rating
Employee Rating

I was happy with my service. I left sooner than expected. My problem was resolved. More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ron Fondaw

Oct 09, 2025

Lakeland Volkswagen responded

Hi Renee, we’re so glad to hear your service visit at Lakeland Volkswagen went smoothly and that your issue was resolved quickly. It’s great knowing we were able to get you back on the road sooner than expected.

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