John Sullivan

Has to be the worst place I’ve ever done business. Not only was my vehicle not fixed, but it drove worse from the dealership than when I took it there. Was lied to multiple times saying different thin Not only was my vehicle not fixed, but it drove worse from the dealership than when I took it there. Was lied to multiple times saying different things about the vehicle but when questioned to provide specific answers they had none. Will do anything to make a buck and really could care less about their customers. More

by DonotbuyVW26 Verified Customer Verified Customer

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I continue to take my vehicle to be serviced at Lakeland Volkswagen mostly because of two people, Business Manager Larry Riddle, and their Lead Service Advisor Ashleigh Hernann. Ashleigh always takes the Volkswagen mostly because of two people, Business Manager Larry Riddle, and their Lead Service Advisor Ashleigh Hernann. Ashleigh always takes the time to listen to what I need done, then explains the process to me and keeps me posted on the progress. The few times where I have had a problem with their service, she addresses the problem immediately and gets it corrected, always to my satisfaction. She is a true asset to Lakeland VW. More

by pjmedina Verified Customer Verified Customer

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Great job very friendly people excellent services ces! Will tell my friends all about my experience. Will tell my friends all about my experience. More

by NURSEPORKY123 Verified Customer Verified Customer

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This location has and been delivering wonderful service since day one of the purchase if u need a family dealership this is it since day one of the purchase if u need a family dealership this is it More

by raginnorman11 Verified Customer Verified Customer

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Knowing Lakekand is a family operation, I believe they offer better deals. If you do your research and compare with other dealers you will definitely get a better price. offer better deals. If you do your research and compare with other dealers you will definitely get a better price. More

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Excellent Customer Service offered throughout the Service Crew. The Ease to setup a Appointment. What You should Expect in a Service Department for You Car. Crew. The Ease to setup a Appointment. What You should Expect in a Service Department for You Car. More

by ODDRIVER Verified Customer Verified Customer

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I have been taking my vehicle to Lakeland Volkswagen for over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There ha over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There has been some turnover of personnel in the service department which is expected, but Ashleigh Hernan has been there since I purchased my VW (two of them) and she is consistently attentive to why I take my vehicle and is courteous always and keeps me informed of the progress on my service calls, More

by pjmedina Verified Customer Verified Customer

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Great service! Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again More

by jmagann99 Verified Customer Verified Customer

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I have been going to Lakeland VW to service my vehicle for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notifi for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notified Ashleigh of the problem I had during that previous visit. She notified the service manager of my problem, and I have to admit they went above and beyond to correct the problem and satisfy me to the point I will never take my car anywhere else to be serviced. Kudos to Ashleigh and her team. More

by pjmedina Verified Customer Verified Customer

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As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen😊 More

by rettacarroll1 Verified Customer Verified Customer

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