John Sullivan

I have been taking my vehicle to Lakeland Volkswagen for over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There ha over 3 years for service. In all that time I have had just one bad visit but Ashleigh Hernan in the service department resolved my problem. There has been some turnover of personnel in the service department which is expected, but Ashleigh Hernan has been there since I purchased my VW (two of them) and she is consistently attentive to why I take my vehicle and is courteous always and keeps me informed of the progress on my service calls, More

by pjmedina Verified Customer Verified Customer

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Great service! Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again Friendly staff! They took care of le Of all Of My concerns in a timely fashion. Thank you again More

by jmagann99 Verified Customer Verified Customer

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I have been going to Lakeland VW to service my vehicle for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notifi for the last 2 1/2 years. In all that time I have been happy with their service every time except once, 2 visits ago. So on my last visit, I notified Ashleigh of the problem I had during that previous visit. She notified the service manager of my problem, and I have to admit they went above and beyond to correct the problem and satisfy me to the point I will never take my car anywhere else to be serviced. Kudos to Ashleigh and her team. More

by pjmedina Verified Customer Verified Customer

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As always, Great Service! !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen !!😉. Best ever when it comes to business! Very professional and much more!. From start to finish is a pleasure!!!. Thank You, Lakeland Volkswagen😊 More

by rettacarroll1 Verified Customer Verified Customer

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Thank you for always working with me and fixing my vehicle will always comeback thank you Alex Elliot vehicle will always comeback thank you Alex Elliot More

by Gianna Verified Customer Verified Customer

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Very nice. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. Very easy i feel very confident in the service provided by the entire Lakeland VW staff. More

by joncjones67 Verified Customer Verified Customer

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Rip off lying cheating perks! I had horrible experience from start to end. I was told lie after lie and then attempted to charge me 900 to let me know if it was covered repair.ser I had horrible experience from start to end. I was told lie after lie and then attempted to charge me 900 to let me know if it was covered repair.service manager " diagnosised' problem by SMELL! HAD ANITHER GARAGE DIAGNOSE it...and still NOT repaired! HIS SENSE N OF SMELL IS WAY OFF! It was what we told him..slave cylinder..NOT clutch. He could SMELL clutch...then told me 900 bill..not covered! They never even LOOKED! He simply SNIFFED! Had he mot been off work the one day..I wouldn't have found out what a lying cheat xxx this guy was. And all of this and my car is still not repaired! I guess I will bring it in and abandon it on YOUR lot! More

by staceys.scenicview Verified Customer Verified Customer

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I was happy with my service. I left sooner than expected. My problem was resolved. I left sooner than expected. My problem was resolved. More

by Renee Verified Customer Verified Customer

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Great job very fast. Have serviced six Vw’s of mine. So highly recommend this company Have serviced six Vw’s of mine. So highly recommend this company More

by DAVIDSHEPHERD4951 Verified Customer Verified Customer

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Friendly and helpful staff. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. Nice atmosphere for customers. Haven’t had any issues with my new car but the shop did an excellent job on my last vehicle and in a timely manner. More

by alice_diveley Verified Customer Verified Customer

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