Back

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,820 Reviews

1,820 Reviews of Lakeland Volkswagen - Service Center

Sort by
January 07, 2019

I brought my car in for service and left with a new car I brought my leased vehicle in for service and ended up leaving with a brand new car. I love be of Lakeland. Very friendly and professional. More

by SALLYSHELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Gerena
January 05, 2019

Very helpful service during holidays Helped us get home after a major breakdown over the holidays left us stranded. Very thankful it was covered under warranty. Lindsay in service kept us More

by Tig101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsay in service
January 04, 2019

Quick fast service Called in and was able to bring my car in same day. Was fixed quickly and professionally. Service dept had part and replaced it same day I brought it More

by Bianca1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti
January 03, 2019

Routine Maintenance The guys were very helpful...as usual! They got me on for service with short notice on New Year's Eve. Thanks again Jonathan and Brian. Art More

by arthur.torro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Woerdehoff, Jonathan Fiermonti
January 03, 2019

Great!! All were friendly and helpful. Lyndsey was my service advisor and helped me along the way. Will keep going back on my VW Passat. Thanks More

by gmdasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lyndsay Baker , Brian Woerdehoff
January 02, 2019

Good service? Took my VW in for service. Was expecting a little more customer service in regards to pricing and warranty work. ALL online pricing had to be dragged More

by Rlk94530
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan Fiermonti
January 01, 2019

I very friendly The experience was easy. Jonathan made us feel at home while we waited. Prices were fair. It was a place I’d be loyal to More

by JONZAZULA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Fiermonti, Michael Dunbar
January 01, 2019

I had a great experience! Gary was great They were very helpful. Gary was the guy who worked with me. He would keep me update on what was going on. He got me my rental and got everything cove More

by ABBYSMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Downey
December 31, 2018

Recall While they worked on the recall, gave ride to my destination and finished in a timely manner. The vehicle was washed and clean once the recall was com More

by NDDAMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hiram Mendez Mounier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Miller, Jonathan Fiermonti
December 26, 2018

Quality service Always a professional atmosphere at Lakeland VW. Lindsey is such a lovely person to work with. I will definitely continue to get my Passat serviced he More

by SIMPLYMARISA79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey
...
169
...