Back

Lakeland Volkswagen - Service Center

Lakeland, FL

4.2
1,835 Reviews

1,835 Reviews of Lakeland Volkswagen - Service Center

Sort by
May 24, 2024

I was able to get in last minute and they held my car and picked me up More

by Slefkof
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg
May 24, 2024

There are some Very rude people back there in the service department . I will never go back More

by BOURNBROOKE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katlyn Oldham
May 24, 2024

Service was quick and professional. The waiting room was clean. They offered a coffee station with plenty of sitting areas, even recliners, and a large TV. These things make it very enj More

by zorayac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Hernan
May 23, 2024

She is very attentive, easy-going, and very easy to work with. Always my go-to person. More

by kellymckenna43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
May 22, 2024

Great customer service. I always feel welcome. I like being able to drop off my car. More

by bshendr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 22, 2024

I will always visit lakeland vw because of the service advisors and dept!!! Their dedication and professionalism is second to none. More

by moyano.lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
May 17, 2024

The service department has been excellent both time I've been to the service, they fixed the problem I had it was regarding the sos module covered by warranty, I wish I had bought my car thru them, Great jo More

by joseortiz31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Oldham
May 17, 2024

I purchased a 2020 vehicle that turned out to be a lemon. I will say that I feel that the service department is doing their level best to take care of the situation. Sometimes these things happen. More

by jeff4165
Recommend Dealer
Yes
Employees Worked With
Charles Draper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Lindberg, Katlyn Oldham
May 17, 2024

a big scam, they charged me almost $200 to inspect the car and told me that the transmission had to be changed and all of that is a lie More

by Os1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Lindberg, Katlyn Oldham
May 17, 2024

Perfect, thank you, always a pleasure. I would highly recommend this dealership and service department to my friends. More

by jennifer.sullivan.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Lindberg, Katlyn Oldham
...
34
...