Charles Draper

I had a great experience! Everyone was so friendly and I never felt the pressure I have felt at other dealerships. Everyone I worked with was very knowledgeable, and if they d Everyone was so friendly and I never felt the pressure I have felt at other dealerships. Everyone I worked with was very knowledgeable, and if they didn’t know the answer they quickly found it for me. More

by LAURAROWITT Verified Customer Verified Customer

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Incredible communication! Ashleigh in the service department worked to do everything she could to make sure our vehicle was taken care of and even worked directly with our ins Ashleigh in the service department worked to do everything she could to make sure our vehicle was taken care of and even worked directly with our insurance so that we could have the most efficient repair. They would check in regularly to make sure we were up to date on everything going on throughout the process. 10 out of 10 More

by sreggieh Verified Customer Verified Customer

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They took the time to make sure things were done correctly. They worked with volkswagen corporate to get my parts covered under warranty. correctly. They worked with volkswagen corporate to get my parts covered under warranty. More

by MACMAN323232 Verified Customer Verified Customer

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Everything and Everyone was super easy to deal with no pressure I’d suggest them to all my family and friends also we are enjoying the Atlas Cross Sport a luxury SUV Ty😊 pressure I’d suggest them to all my family and friends also we are enjoying the Atlas Cross Sport a luxury SUV Ty😊 More

by CHRISTYFEENEY62 Verified Customer Verified Customer

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We knew which car we wanted and Dominic took us right to it. He made us feel very comfortable! We took a drive around and enjoyed the ride. We had to go sign papers. Charles was impersonal and and I uncom it. He made us feel very comfortable! We took a drive around and enjoyed the ride. We had to go sign papers. Charles was impersonal and and I uncomfortable in his office. We are pleased with the car. But we received no title and im still upset about that. All in all, Dominic was very friendly, knowledgeable, and it was a great experience. But I still want the title??? More

by CMBMINICK2 Verified Customer Verified Customer

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Everyone had great attitudes and was very nice. I will be back in the future I will be back in the future More

by adri.renatam Verified Customer Verified Customer

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Lakeland Volkswagen has always been a pleasure to work with. It's frustrating when you need service on your vehicle, but Lakeland VW has figured out how to remove as much friction from the process as poss with. It's frustrating when you need service on your vehicle, but Lakeland VW has figured out how to remove as much friction from the process as possible. I appreciate that they take the time to break down realistic time frames for the service and any potential issues that may arise once they get my vehicle on the lift. The thing I love most about my experiences (I have been a Lakeland VW customer for almost 7 years) is the integrity that follows each interaction. They say what they are going to do, and they follow through with it. That will always get 5 stars in my book More

by Dan T Verified Customer Verified Customer

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Everyone at the Lakeland VW was extremely helpful and friendly. My most recent visit with Matt I felt very well taken care of and am extremely happy with the customer provided by him and every one of the friendly. My most recent visit with Matt I felt very well taken care of and am extremely happy with the customer provided by him and every one of the team. Thank you! More

by prpiccolina Verified Customer Verified Customer

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The staff was super friendly and kept me informed the entire time. Everything was smooth and stress-free. I really appreciated the communication. Will definitely be back! entire time. Everything was smooth and stress-free. I really appreciated the communication. Will definitely be back! More

by tammyfuentes Verified Customer Verified Customer

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I don’t know who Charles is, but Terri was extremely helpful! She was thoughtful and knowledgeable. She went above and beyond to help get me into a new car after an accident. Thanks to everyone who assi helpful! She was thoughtful and knowledgeable. She went above and beyond to help get me into a new car after an accident. Thanks to everyone who assisted that day! More

by VANDERMEER.TJ Verified Customer Verified Customer

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