Charles Draper

It was great working with the Sales Representative Dominic Bailey. He is very professional, explains the car buying process well, delivers expectations, and follows up timely. The finance manager Larr Dominic Bailey. He is very professional, explains the car buying process well, delivers expectations, and follows up timely. The finance manager Larry Riddle was very friendly, personal, and explained going through the loan process well and the extended warranty offers as well. I would only give 4 out of 5, due to that working with the Assistance Finance Manager Charles was way to aggressive with trying to get the car sale done on Sunday that when I went back out to my car to leave the lot he tried to come up to me to offer me a lower APR percentage that I declined. I wouldn't want to work with Charles there, but overall great experience!! More

by TADAMS13443 Verified Customer Verified Customer

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There are always good service and people trying to help you no matter what. Thank you you no matter what. Thank you More

by miketsi009 Verified Customer Verified Customer

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I had a great experience! Everyone was so friendly and I never felt the pressure I have felt at other dealerships. Everyone I worked with was very knowledgeable, and if they d Everyone was so friendly and I never felt the pressure I have felt at other dealerships. Everyone I worked with was very knowledgeable, and if they didn’t know the answer they quickly found it for me. More

by LAURAROWITT Verified Customer Verified Customer

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Incredible communication! Ashleigh in the service department worked to do everything she could to make sure our vehicle was taken care of and even worked directly with our ins Ashleigh in the service department worked to do everything she could to make sure our vehicle was taken care of and even worked directly with our insurance so that we could have the most efficient repair. They would check in regularly to make sure we were up to date on everything going on throughout the process. 10 out of 10 More

by sreggieh Verified Customer Verified Customer

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They took the time to make sure things were done correctly. They worked with volkswagen corporate to get my parts covered under warranty. correctly. They worked with volkswagen corporate to get my parts covered under warranty. More

by MACMAN323232 Verified Customer Verified Customer

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Everything and Everyone was super easy to deal with no pressure I’d suggest them to all my family and friends also we are enjoying the Atlas Cross Sport a luxury SUV Ty😊 pressure I’d suggest them to all my family and friends also we are enjoying the Atlas Cross Sport a luxury SUV Ty😊 More

by CHRISTYFEENEY62 Verified Customer Verified Customer

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We knew which car we wanted and Dominic took us right to it. He made us feel very comfortable! We took a drive around and enjoyed the ride. We had to go sign papers. Charles was impersonal and and I uncom it. He made us feel very comfortable! We took a drive around and enjoyed the ride. We had to go sign papers. Charles was impersonal and and I uncomfortable in his office. We are pleased with the car. But we received no title and im still upset about that. All in all, Dominic was very friendly, knowledgeable, and it was a great experience. But I still want the title??? More

by CMBMINICK2 Verified Customer Verified Customer

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Everyone had great attitudes and was very nice. I will be back in the future I will be back in the future More

by adri.renatam Verified Customer Verified Customer

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Lakeland Volkswagen has always been a pleasure to work with. It's frustrating when you need service on your vehicle, but Lakeland VW has figured out how to remove as much friction from the process as poss with. It's frustrating when you need service on your vehicle, but Lakeland VW has figured out how to remove as much friction from the process as possible. I appreciate that they take the time to break down realistic time frames for the service and any potential issues that may arise once they get my vehicle on the lift. The thing I love most about my experiences (I have been a Lakeland VW customer for almost 7 years) is the integrity that follows each interaction. They say what they are going to do, and they follow through with it. That will always get 5 stars in my book More

by Dan T Verified Customer Verified Customer

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Everyone at the Lakeland VW was extremely helpful and friendly. My most recent visit with Matt I felt very well taken care of and am extremely happy with the customer provided by him and every one of the friendly. My most recent visit with Matt I felt very well taken care of and am extremely happy with the customer provided by him and every one of the team. Thank you! More

by prpiccolina Verified Customer Verified Customer

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