Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lakeside Toyota
Metairie, LA
758 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La.
In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS.
We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid.
Come in and see why we are a volume Toyota dealer!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 758 reviews
February 24, 2015
Rene is the best I have leased or purchased a number of vehicles from Lakeside Toyota over the past several years. I have generally been happy with my cars, but not a I have leased or purchased a number of vehicles from Lakeside Toyota over the past several years. I have generally been happy with my cars, but not always happy with the sales person I had to deal with. After totalling my car, I needed to get another one quickly. I called Rene Poche, since members of my family had dealt with him & were very pleased. I just leased a new RAV4 from Rene, and will never deal with anyone but him in the future. He handled all of the paperwork very quickly - mostly over the phone, so I had to spend very little time at the dealership. He also helped me figure out the amount I should be getting from my insurance company on the car I totaled. Rene was friendly & professional. I would definitely recommend him to anyone shopping at Lakeside Toyota. Luis in Finance was also good to work with. More
by Michele D
February 23, 2015
Will Russ Will was great! I had a bad experience at Toyota in Covington. I drove across the causeway to look at several cars I had seen on the internet. The acc Will was great! I had a bad experience at Toyota in Covington. I drove across the causeway to look at several cars I had seen on the internet. The accord I saw was at the body shop it Will took me there to see it. I ended up buying this car. I highly recommend Will and will but my other cars in the future from him. More
by Donna
Employees Worked With
Will Russ
February 23, 2015
Purchased 5 cars from Lakeside Toyota I purchased 5 cars from Lakeside Toyota. I had the pleasure of dealing with Scott Guillory on the last two purchases. He was very friendly, knowled I purchased 5 cars from Lakeside Toyota. I had the pleasure of dealing with Scott Guillory on the last two purchases. He was very friendly, knowledgeable and efficient. I would buy another car from Lakeside Toyota in a heart beat. Troy Campise was the Manager on duty at the time of my purchase and I had the opportunity to speak with him as well as his awesome son, who assisted with the features of the cars I purchased. These sales representatives definitely made me feel comfortable and at home. Thank you. More
by Robin Lotz
February 16, 2015
Raymond Noah Did Right By Me Raymond did everything he could to get me in the Toyota Tundra I wanted. The price was right and the sales experience was great. Raymond was honest a Raymond did everything he could to get me in the Toyota Tundra I wanted. The price was right and the sales experience was great. Raymond was honest and came through like he promised. I was very pleased with Raymond and the entire staff at Lakeside Toyota and will recommend everyone interested in purchasing a Toyota to call Raymond and visit Lakeside and I assure they will be one happy customer. More
by Reed
January 19, 2015
Lies and bad customer service him took 3 weeks do to our work schedule after being lied to and told he does not work weekends and that he is the only one that can help us. Come to him took 3 weeks do to our work schedule after being lied to and told he does not work weekends and that he is the only one that can help us. Come to find out he lost the key. He then Informs us we can pick the ne 15 minutes. My wife arrives to get it done and the service dept tells her that they told Troy Rouser that it will be 2 hours that she has to waste. Troy Rouser then says he can't even get her a loaner car even though he screwed up and lied. He then got rude with my wife when she called him out on the lies. ZERO costumer service after More
by fava
Employees Worked With
November 01, 2014
Short and sweet I just bought a 2015 Corolla from this dealer. I knew what I wanted, did my prior internet research and Garret Drez performed an excellent job provid I just bought a 2015 Corolla from this dealer. I knew what I wanted, did my prior internet research and Garret Drez performed an excellent job providing me the desired car.He was extremely polite and knowledgeable of his job.I rate his work with 5 plus stars. The same words of appreciation for Max Amento, the financing manager, He was also calm and didn't force me to purchase the extra coverage plans offered. I rate his work with 5 plus stars as well. More
by e7ecrn1g
June 06, 2014
Bad sales people here .never be nice if you come back. I feel so bad with this dealership .Here is the story :i got my new 2014 Highlander from Seri Rawashdeh.when i was buying the car he is good he promis I feel so bad with this dealership .Here is the story :i got my new 2014 Highlander from Seri Rawashdeh.when i was buying the car he is good he promise everything good .he tried hard to make me buy it.Ok i need new car so i get it .But afer ONE MONTH new highlander got problems i came back 2 times to fixed it .i was not happy with my new highlander.so i went to Seri office and this is what he told me when i buy this highlander . (Seri said :any questions came see him.)i came in the morning ,he was not there . i waited for him untill he came .i told him about the conditions with my new highlander .He was so angry with me and trew his books on his desk because i complain my new hignlander. there no any apologies .i really had a bad time with these rude guy. More
by nidayede
May 08, 2014
Disappointing & unpleasant I have been a long time customer of this dealership, and am generally happy with the service center. However the sales department has deteriorated ove I have been a long time customer of this dealership, and am generally happy with the service center. However the sales department has deteriorated over the years. Recently I needed to discuss my current contract with the F&I person. This could have been done over the phone but I was unable to get in touch Mr. Jessie Johnson. I was told that no appointment was needed, so I showed up to find out that he was on one hour lunch break (at 5pm?!) I got intercepted and fiercely attacked by two sales persons and one lease manager who were on a mission to sell me a new car despite my multiple declarations that this was not the purpose of my visit, and I DID NOT WANT A NEW CAR! They effectively prevented me from seeing the F&I, and instead of helping, wasted a whole hour of my and their time. Mr. Raymond Noah who sold me my current overpriced contract, was particularly aggressive and rude. His only concern was that I walked away with a new car on the same day. He used questionable tactics and deceptive information to try to make me buy/lease one. I am now looking forward to discontinuing my business with Lakeside Toyota asap. I would strongly discourage everyone from dealing with them. More
by baked14
April 12, 2014
Don't Buy @ Lakeside Toyota, Worst Toyota EVER Went in to Toyota of Lakeside looking for a Camry that was on cars.com for $15,500 with The "Toyota Certified Warranty", was greeted By Will Russ and Went in to Toyota of Lakeside looking for a Camry that was on cars.com for $15,500 with The "Toyota Certified Warranty", was greeted By Will Russ and he was friendly and helpful, and was told cars.com had the incorrect price and it sold for $18,910, they have so many hidden fees and they try to bypass them all and get you to sign before you even realize what you just signed, Feel cheated and screwed over by the Finance Department and Max Amenta The F&I Mngr. We went back into discuss the matter and they basically said thank you for letting us screw you... No Help after you buy anything I Suggest Not Ever Going To Lakeside Toyota!!! More
by sgafford1
March 28, 2014
Great experience! I approached Scott outside of the dealership in a last ditch effort to avoid buying a used car from another dealership that we weren't happy with. I w I approached Scott outside of the dealership in a last ditch effort to avoid buying a used car from another dealership that we weren't happy with. I was immediately impressed with Scott's knowledge, friendliness, and professionalism. I explained our situation and asked him about any cars he might have that might fit our needs. While my two small children and I waited in our car outside, Scott was able to not only find me the car I wanted (NEW!),but was also able to provide it to us at the exact price we needed. We had never even considered that a new car might fit into our budget, but Scott was able to make it happen for us. My husband met me at the dealership, we walked inside, filled out a few forms, and walked out with a great deal on an unbelievable vehicle. The other employees there even provided drinks and coloring books for my two kids when they started getting whiny. Most importantly, there was no game playing and deceit like we'd experienced at three other dealerships. All in all it was a quick, painless, and completely satisfactory experience. We're recommending Scott Guillory and Lakeside Toyota to all our friends and family who are in the market for cars! More
by rwchadwick
