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Lakeside Toyota

Metairie, LA

4.0
728 Reviews
Lakeside Toyota has been a volume Toyota dealer in the Greater New Orleans for over twenty two years specializing in new Toyotas, and Toyota Certified cars, trucks, and SUVs in Louisiana. We are located at the foot of the Causeway in Metairie, La. In 2004, the Scion franchise was added to the dealership offering a greater selection to our customers with models such as the Scion XA, XB, TC and the new sporty FRS. We also offer a wide variety of new and used Toyota cars, Trucks and SUV's such as: Avalon, Camry, Solara, Corolla, Matrix, Prius, Yaris, Tacoma, Tundra, 4 Runner, FJ Cruiser, Highlander, Land Cruiser, RAV4, Sequoia, Venza, Sienna, Camry Hybrid, Avalon Hybrid and Highlander Hybrid. Come in and see why we are a volume Toyota dealer!
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3701 N Causeway Blvd

Metairie, LA

70002

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Showing 728 reviews

July 22, 2024

Efficient and responsive staff Wardell Royal was excellent Straightforward comminications from m everyone Comfortable facility More

by glduhon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wardell Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2024 -

Lakeside Toyota responded

Thank you for taking the time to share your experience at Lakeside Toyota Service Center. We are thrilled to hear that Wardell Royal provided excellent service and that you found our facility comfortable. We strive to provide efficient and straightforward communication with all of our customers. We appreciate your feedback and look forward to serving you again in the future.

July 15, 2024

I had a truly amazing experience with Lakeside Toyota. I was shopping for 2021 Toyota Land Cruiser on line, and decided to make the trip from Tuscaloosa to New Orleans to check out the one they posted. It More

by bhenderson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Milton Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimee
Jul 16, 2024 -

Lakeside Toyota responded

Thank you so much for sharing your positive experience with Lakeside Toyota! We are thrilled to hear that you found the perfect 2021 Toyota Land Cruiser and that our team, especially Aimee, provided top-notch service. We truly appreciate your kind words and are grateful for the opportunity to assist you in your vehicle purchase.

July 01, 2024

The sales process was fine, but service is frustrating. They keep calling to try to get me in for scheduled Toyota-paid-for service far ahead of schedule to make sure they get paid for it, but when I try t More

by Frustrated
Service Communication
Recommend Dealer
No
Employees Worked With
No one reachable
Jul 02, 2024 -

Lakeside Toyota responded

Thank you for sharing your feedback with us. We apologize for any frustration you have experienced with our service department. Please reach out to our Service Manager, David Winfield, at (504) 833-3311 to let us know how we can better serve you. The Lakeside Toyota team values your feedback and looks forward to hearing from you.

Jul 11, 2024 -

Frustrated responded

Thank you for your response. Before I saw it, I had already given up and went in-person to make an appointment. While certainly not rude, the person at the desk offered no apologies for my frustrated efforts. When I showed up for the appointment, it had been made for a service writer who wasn’t there, so there was confusion while it was reassigned. The actual repair was done relatively quickly, but the newly assigned service writer wasn’t there, and the guy who was available seemed put-upon to generate my paperwork and call up the car. Again, not rude, but certainly not friendly. This is not the worst service experience I’ve ever had somewhere, but it certainly wasn’t great. It isn’t enough of a reason not to get a Toyota, but it sure isn’t a selling point. No follow up needed from y’all, nothing I want to ameliorate things, I just hope you’ll consider the feedback and how the experience can be made better.

June 15, 2024

Dealership was responsive to online / email inquiry. When I showed up in person truck was ready to look at. Very quick and courteous negotiation. Very efficient with the paperwork and vehicle delive More

by Ghen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Amenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wardell Royal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lakeside Toyota responded

Thank you for taking the time to share your experience, Ghen. We are glad to hear that you had a positive and efficient visit to our dealership. We appreciate your feedback and hope to see you again in the future.

May 14, 2024

Great experience with sales force and business manager. This is my second purchase from Lakeside Toyota and both were very good experiences. I will do more business with them in the future. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deniz Guderen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lakeside Toyota responded

Thank you for choosing Lakeside Toyota for your vehicle purchases, Bobby. We are thrilled to hear that you had a great experience with our sales force and business manager. We look forward to serving you again in the future.

May 01, 2024

Our salesman Leonard Young was fantastic. We looked at the 2024 Corolla Le. We loved it so we bought two. We were treated well. . This car is nicely loaded with great features for a great pric More

by bixby5689
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leonard Young
May 01, 2024 -

Lakeside Toyota responded

Thank you for taking the time to share your positive experience with Leonard Young and Lakeside Toyota. We are thrilled to hear that you were satisfied with the service you received and that you are enjoying your new 2024 Corolla LE. We appreciate your business and hope you continue to enjoy your new vehicle.

April 09, 2024

Went in to see if Lakeside Toyota would do a 200K mile service on my 2006 Toyota 4Runner. Was told that if I had not had it serviced here before and it was over 10 years old they would not do the service More

by gatoreed
Service Communication
Recommend Dealer
No
Employees Worked With
Jean Paul Buisson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Lakeside Toyota responded

gatoreed, we apologize you are not happy with your experience at Lakeside Toyota Service Center. If you would like to tell us more about your experience, please call our Service Manager, David Winfield, at 504-833-3311 at your earliest convenience.

April 04, 2024

I was very pleased with the way my purchase at Lakeside Toyota went. Jonathan helped me with the sale and he did a great job. Everyone was very helpful no pressure and very easy to work with. I would defin More

by 504
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Bryant
Apr 05, 2024 -

Lakeside Toyota responded

That is so amazing to hear, 504! Thank you so much for taking the time to share your feedback with our team at Lakeside Toyota. It's great to know that we continue to provide our customers with everything they need. Have a great day!

March 28, 2024

I have purchased many vehicles and this time was the easiest and quickest of the all!Bob Licht was the most professional and informative thank you. More

by m.hennessey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max Amenta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Licht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Lakeside Toyota responded

We're happy to hear you had an awesome time with us at Lakeside Toyota, m.hennessey! Thanks for sharing your experience. We hope you stop by and see us again soon!

March 20, 2024

Quick and professional service. They’re always on time and respond quickly. I’ve been bringing my cars to Lakeside Toyota for 15 years and will continue in the future More

by TundraDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Deleon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jean Paul Buisson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Winfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Daigrepont-Stropolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Campise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Letulle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Gaude'
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maureen Till
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Delatte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Calamia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Lakeside Toyota responded

We're happy to hear you had an awesome time with us at Lakeside Toyota, TundraDriver! Thanks for sharing your experience. We can't wait to see you again!

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