Lamacchia Honda
Syracuse, NY
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Customer Service I had a very positive car-buying experience here. Having shopped around the area, I found this dealer to be the best. Everyone I interacted with was p I had a very positive car-buying experience here. Having shopped around the area, I found this dealer to be the best. Everyone I interacted with was pleasant and professional, the buying process was simple, and the prices were the lowest here. The piece de resistance was the owner himself conducting the final hand-over of the car. I could really tell that this business understands the value of customer service. More
Best Honda dealer in the New York I was originally just looking when I was greeted by Brittany. She was so inviting with her smile. She asked if she could direct me to a specific vehic I was originally just looking when I was greeted by Brittany. She was so inviting with her smile. She asked if she could direct me to a specific vehicle and offered me a cup of coffee. I was interested in the Civic SI. We test drove and I loved it. I ended up buying an Accord Sport. She helped me realize that it was a better fit for my family and I. I was worried about the payment due to my budget. Brittany worked the managers and got me right where I wanted to be. By the end of this it felt as if we had been friends for years! She changed my whole outlook on car dealers. More
Thank you for my new car! I absolutely loved working with Brittany G and the Lamacchia family. From the minute I talked with Anthony over the phone, I knew I was going to enjoy I absolutely loved working with Brittany G and the Lamacchia family. From the minute I talked with Anthony over the phone, I knew I was going to enjoy working with his team. Brittany was amazing and really made me feel comfortable about my purchase. Never once did I feel pressured into buying a vehicle or that I had to go with a payment I couldn’t afford. Brittany was also so caring and frequently checked in with me about my purchase in the weeks after my purchase. This is how buying a vehicle should be! I love my 2019 CR-V and woul 100% recommended everyone to go to not just Lamacchia Honda but to Brittany. More
Great experience. Never going anywhere else Our sales person Brittanny was informative, kind and patient through the entire process with us. Didn't rush us and gave us the best options for all o Our sales person Brittanny was informative, kind and patient through the entire process with us. Didn't rush us and gave us the best options for all of questions and requests. More
Better than CarMax! It's ALWAYS mentally tough spending new car money but, if I have to do it anywhere, it's going to be at Lamacchia. I got a great deal on a new Passpor It's ALWAYS mentally tough spending new car money but, if I have to do it anywhere, it's going to be at Lamacchia. I got a great deal on a new Passport and the entire process was straight-forward. I had great communication over the phone and in person and I always felt like I was aware of what was going on - they even checked in a few days after the sale! More
Amazing service! I recently worked with Brittany and purchased a Honda Civic! Absolutely the best and convenient car purchase I've made so far! 10/10 would go there ag I recently worked with Brittany and purchased a Honda Civic! Absolutely the best and convenient car purchase I've made so far! 10/10 would go there again! More
Excellent customer service I didn’t know what I was looking for or even if I was prepared to purchase a vehicle, thankfully Brittany was there to help. I didn’t know what I was looking for or even if I was prepared to purchase a vehicle, thankfully Brittany was there to help. More
Home of the bait and switch I negotiated a price and had a deal to buy a car today. I showed up with a check for the full price and a second driver to bring my new car home. I negotiated a price and had a deal to buy a car today. I showed up with a check for the full price and a second driver to bring my new car home. I was in the dealership on Saturday at 3pm and was assured that they had 3 new vehicles to chose from however, as 5pm on Saturday they had somehow sold all three of them. However, imagine the luck, they had a used car with 500 miles on it for the same price. They wasted a day of my life and did severe damage to the Honda brand. More
Poor customer service After buying 4 cars from them and my family buying several cars from them I'm shock on how Mr. Lamacchia's son treated me. I scheduled an appointment After buying 4 cars from them and my family buying several cars from them I'm shock on how Mr. Lamacchia's son treated me. I scheduled an appointment for a car inspection and oil change and when I got there he said he was not going to put his dog away for me. That his dog is part of his company and if I didn't feel comfortable with his dog that I can leave. So I waited a whole week to inspect my car and to not get the service is very disappointing. I can't believe that he was incentive to my fear of dogs. Customers should be treated better than that. Now I have to wait another week and get my service done by another Honda dealer. I had to go to Honda City to get my service done. I will never buy a car from Lamacchia. More
Don’t try internet price I emailed for price on a car...no matter how many times I asked for a breakdown of price, they would not send details....don’t bother. I emailed for price on a car...no matter how many times I asked for a breakdown of price, they would not send details....don’t bother. More

